30 Tennessee Volkswagen Service Centers
Great communication from the service department. - smcortego
Great communication from the service department. This makes for easy decision making and prompt service.
Top Reviewed Service Specialists At This Dealership
Service Advisor
Service Director
Fast professional service like it never even happened. - edaustins
Fast professional service like it never even happened. 10 out 10 would use again. Thanks
Great experience both in purchasing the car and taking it - Irina Ellsworth
Great experience both in purchasing the car and taking it to the service. Friendly staff, good quality service. Thank you!
I have used this dealer on several occassions for... - veedub
I have used this dealer on several occassions for service. They are incompetent and have actually lied to me about the repairs that they performed. On my EuroVan, they claimed that the shift rod was bent and made me wait a week for parts. I asked for the replaced parts and later discovered that there was nothing wrong with the rod. The part that was broken was a little $2.00 bushing. It was not included in the bag of parts. On another occassion, they replaced the engine control module under warranty and did not bother to tell me that my other keys would need to be reprogrammed. This is not a trivial matter when you live 120 miles away.
Jennifer is the best service adviser I have dealt with.... - chipellers
Jennifer is the best service adviser I have dealt with. She is professional, attentive, and friendly. If you have a Volkswagen take it to her. You will not be disappointed.
I visited Pro Auto to get my car detailed. The owner Kirk... - tom zekoney
I visited Pro Auto to get my car detailed. The owner Kirk greeted me and was very professional and knowledgable of the questions and concerns i had about my car. I was sold in seconds on the service. They got me in and did a wonderful job. The employees had a high skill level and completed my car to exceed my expectaions. I know they do alot of business, but i felt like i was a top customer. They also started a car sales lot. Looks like these guys are growing and doing well. No wonder. Great experience. They have my business and i have never heard any thing negative here in town. thanks pro auto tom
supreme customer service - max norton
This dealership has great employees that take your time and pocket book into consideration. Employees like Charles and Joe both service advisors. They have a comfortable waiting area and a good shuttle service. I drive 2 1/2 hrs to come to Hallmark because of this and will continue to do so. Keep up the good work,
I am so glad that I purchased my 2017 VW Jetta this... - pmckelvstar
I am so glad that I purchased my 2017 VW Jetta this dealer. They are very friendly, amazingly helpful and not pushy on sales or service work. Call and ask for Sandy, she will point you in the right direction for sales or service. This is how I always wanted to be treated when going to a dealership. I will definitely be purchasing another VW in the future from this professional dealership. GREAT JOB EVERYBODY!!!
Great service - Joy19
Quick, efficient, budget friendly service. Staff very knowledgeable and kind. I would highly recommend this dealership for all of your service needs and concerns, you'll be in good hands.