90 Tennessee Ford Dealers

Wonderful experience for buying a new car. - bwrascoe81

Wonderful experience for buying a new car. We had been searching for a 25 Expedition for a couple of weeks and couldn't find exactly what were looking for close to home. After calling a couple of out of state dealers and still coming up empty we finally connected with J.C. Morgan. He immediately went to work getting us all the info on the vehicle we were interested in. He got us a ton of pictures and videos that weren't on the website. He got us a good deal on our trade as well. Once we got all the details worked out we made the 140 mile trip from Kentucky to get our Expedition. J.C. met us in the parking lot and got us out on a test drive. Signed papers and brought it home that night. Will definitely be reaching out next time we are looking.

The service time was great. - dtomlinson007

The service time was great. Them getting me in quick was great. The staff was awesome.

Professional and polite honest people! - JBRINDLEY0

Professional and polite honest people! A real pleasure to work with for all our trucks.

I went in with no intention on purchasing that day. - mandyj48

I went in with no intention on purchasing that day. Everyone was friendly and welcoming. Jacob was very knowledgeable about the vehicles and when he wasn’t sure about a question he was honest and said he would find out. I would definitely recommend this bunch again and again. Thank you for helping me. I look forward to my next purchases.

Great, quick response to my problem! - Barbara.fransen

Great, quick response to my problem! Will certainly return for service in the future. Thanks.

Chris and the staff are amazing, they worked with a - ehart179

Chris and the staff are amazing, they worked with a problem that I thought I wouldn’t get out of and got me into my dream vehicle. I would recommend this dealership to everyone I know. Thank you Chris and Crew.

After an incredibly frustrating experience at another - Dbell901

After an incredibly frustrating experience at another dealership, Danny and the team at Homer Skelton Ford in Millington completely turned things around for me. From the moment I walked in, I was met with a warm, family-friendly atmosphere that made all the difference. The level of customer service I received was truly exceptional, and by the end of the day, I knew I had walked away with a fantastic deal. This experience reaffirmed that I’ll never go back to a corporate-owned dealership again. I absolutely love my brand-new Ford F-150, and I’m looking forward to working with the service department in the future. Thank you to everyone at Homer Skelton Ford for making this such a great experience!

Very nice to see someone go out of their way to help me - Robin collins

Very nice to see someone go out of their way to help me get into a car your the best

I recently purchased a 2025 Ford Bronco from Bates Ford, - tmadarang

I recently purchased a 2025 Ford Bronco from Bates Ford, and I can’t say enough about how great the experience was with Scott Dickens. Having worked in automotive sales myself, I usually walk into a dealership very direct, well-researched, and only when I’m ready to make a deal. Because of that, I hold pretty high expectations. From the very start, Scott exceeded them. Unlike another Ford dealership I visited in Clarksville, Scott greeted my wife and me warmly and genuinely. He immediately grabbed the keys for multiple Bronco trims and colors I was interested in, making sure we could take our time and see exactly what fit our needs. As someone who’s been in sales, I appreciated how he asked all the right questions—focused on ensuring we got what we truly wanted while still moving the process forward efficiently. We ultimately landed on a black Bronco that had just arrived on the lot and hadn’t even been PDI’d yet. Scott apologized that it wasn’t cleaned up yet, but that didn’t bother us at all—it showed how new the vehicle really was. In fact, Scott’s first impression was so strong that while he was grabbing the keys, my wife said, “We’re buying from Scott today.” Scott kept the experience enjoyable, sharing stories and making us feel completely comfortable throughout the process. When it came time to work the numbers, both Scott and Joey, the manager, were open, transparent, and professional. No games, just honesty and respect. At the end of the day, it was the best dealership experience we’ve ever had. I’ll be recommending Scott and Bates Ford to everyone I know. The 30-minute drive from Nashville was absolutely worth it, and I wouldn’t hesitate to make the trip again.

Great dealership to buy a vehicle or have work performed - chrisnlentz

Great dealership to buy a vehicle or have work performed on your vehicle the staff is always polite and considerate

I dreaded the thought of the car-buying process. - BobA

I dreaded the thought of the car-buying process. But after dealing with Caleb Anderson... I've completely flipped. When you find someone who is excellent at what they do--and they enjoy doing it--it changes everything. Professional in every respect, and yet also stunningly human and personal--isn't that illegal for car salesmen?!? Amazing experience. Cannot recommend Caleb more highly, and that says a lot about Johnson City Ford.

Excellent service. - John

Excellent service. They diagnosed and repaired the fuel pump problem and replaced one of my outside mirrors on my Mercury Grand Marquis. Very courteous, knowledgeable, and professional staff.

Both Troy and Owen were very patient with the questions. - klbarnett477

Both Troy and Owen were very patient with the questions. I presented to them as a prospective buyer. Had a great experience purchasing a vehicle from them on a Sunday evening.

Placed trust in their Body Collision Shop from accident - Markerbryan

Placed trust in their Body Collision Shop from accident repairs of over $7000. Only to discover the new wheels they installed was damaged and leaking air. Photo below clearly show new wheels and no road damage and leaking air bubbles from wheel not tire. Was told would take over a week to get wheel and there are not paying for rental due to new faulty parts. Their manager from that department would not return my phone call and when I called back after said lunch time. He had his employees relay and would not take the call. Will be calling their GM Larry upon his return to office to see if he will accept my call and address this matter. If no response will move this further up the legal process.

Tyler was most helpful. - barb7heaven

Tyler was most helpful. Knowing what vehicles I wanted to test drive, Tyler quickly located them and facilitated the experience. He was very sensitive to my reactions as I drove each vehicle. Without pushing me towards either one, he shared his observations/insights about my test drive... so very helpful in helping me evaluate the pros and cons of each vehicle. I never felt rushed. I felt like Tyler was genuinely trying to fit a car to my needs an preferences. He was courteous, kind, and respectful. He was knowledgeable and was able to answer my questions. This was definitely a "no pressure" experience. Everyone at the dealership was very helpful.

Everyone was very helpful and willing to get us a great - Arnoldjr1960

Everyone was very helpful and willing to get us a great deal . We were satisfied.

This is the best dealership I have ever went to. - vonniestoy1

This is the best dealership I have ever went to. They go above and beyond for you!

Dropped my F150 off two separate times in a little over - whitemw1

Dropped my F150 off two separate times in a little over six weeks for service for a loss in motor power. The service department charged us almost a $1000 for the first visit. Said they could not replicate the problem so therefore there was no repair to do under there policy in the 2nd visit. Third dropoff was by tow truck and we were told the truck needs a new motor. Incompetent is the least of this. Oh, and the service manager said, he does not care what motor it is, it should not last more than 100,000 miles!!

Fairway Ford has the absolute best staff in both sales... - williefrye

Fairway Ford has the absolute best staff in both sales and service. I just purchased a new 2022 F250 and the customer service was top notch. This is the 6th new vehicle I've purchased from them since 1993 and purchased a used car for my son there too. I've used their service department for many years and always had great results. Alan Drinnon is an absolute pleasure to work with and John King takes a great deal of pride in his dealership. For my personal purchases, I wouldn't go anywhere else.

They will sell you a "Lemon Law" buy back car without - bbrads53

They will sell you a "Lemon Law" buy back car without actually telling you and then want you to take the loss....Quote from a person that they sold a lemon law car too..."On 12/12/22, my car was towed to Mtn. View Ford Lincoln. I was told by them that the car was in horrible shape, that it should have never been sold due to the previous history of problems." Let the buyer beware....

Casey and the crew are the best. They go out of their way... - Stacey.hodge1967

Casey and the crew are the best. They go out of their way to help find the right vehicle and the right deal!

King Cotton provided a great experience. - Jeffrey775

King Cotton provided a great experience. Keith was very helpful throughout the process. The sale price was a good deal.

Terry Phillips stayed late to help get us in a great - Pegasus71

Terry Phillips stayed late to help get us in a great truck with a great deal. They are making every effort to bring this dealership to the top.

You're service department is awful. - bmark021474

You're service department is awful. What is the point of taking online appointments if when the customer shows up you just tell them that if they drop their car you will look at it in a week or so? I made appointment last week to have my car looked at. I have a transmission code popping up. You're service page asks for all details pertaining to why you are bringing car in. So why would nobody call me to let me know that you wouldn't be able to honor the appointment and would need to keep my car for a week or longer?? When I asked service writer why they took appointment and didn't call she said she just looks at appointment not the reason. She was rude and I didn't appreciate it. Ive been trying not to drive car much in case it's a big issue. I drive it all the way from my house to dealership for appointment I made last week and I get told you can't look at it for over a week? If it was going to be big repair I was considering buying a car from Barnett. I will be sure to let everyone I Know not to bring their car to Russell Barnett or to buy a car.

I purchased a 2025 Ford Maverick and was pleased with how - tombeesley

I purchased a 2025 Ford Maverick and was pleased with how the sales staff and all the other employees treated me. It was a simple and fast experience

My wife and I met Trevor Lund to look at and maybe order - Empire

My wife and I met Trevor Lund to look at and maybe order a new Bronco on Sept 30, 2023. We spent about 4 hours talking and looking at Broncos. We eventually decided to buy a new 2023 Bronco on the lot and ordered an another 2024 Bronco. Trevor also prayed with us after our purchase. Trevor is a great salesman and man to deal with. I would recommend Trevor to all my friends and family. I consider Trevor a good friend. Also, we have just purchased 3 new Nissans for our rental fleet, and will buy many more in the future. Larry M

We came all the way from Springfield Tn to pick up the - pupchurch1960

We came all the way from Springfield Tn to pick up the Navigator L we wanted. We had already been on the phone with Thomas getting him to send pictures and asking all kinds of questions. Thomas White was great, he had the Navigator all clean and ready to go when we got there the paper work didn't take long at all. We really appreciate everything they did he even set up our phones and door locks for us so my husband and I could talk to each other on the way home we were in separate cars at this time.. We will be recommending them to all our family and friends.

not so great of a deal needs 4 tires. - johndeere110

not so great of a deal needs 4 tires. listed as a prius4 far from that. its a prius 2 missing options that the add said it had feel cheated as car was not as they said it was way over blue book value no safty inspection done no oil change done cant drive car with 4 bad`tires. send email they dont return phone calls so now i got others involed i am sure they dont care be warned the add may not be for the car car may be unsafe to drive off the lot and make sure you look car over they tell you its ok to make the sale dont trust the sales man word for anything i was told they dont care if i ever come back greed over truth dont be a fool like me and fall for the fake add this is not the first car they used a add that didnt fit the car just to make money

My Salesman is Spot On with Great After Service Helping - YOGI

My Salesman is Spot On with Great After Service Helping Me Thru All The New Gadgets The Ford F-150 Has To Offer. The Financial Individual Is Also Terrific Explaining My Payments and Buyout Offer. The Technicians In The Garage Are Highly Skilled ! Offering Me A Pickup For My Vehicle. Thank You Jeff Mahan AT Joe Mahan Ford Paris Tennessee. I WILL MOST CERTAINLY BE BACK IN THE FUTURE.

We went in to buy a new 2013 Ford Fusion. The sales lady... - David&Maria

We went in to buy a new 2013 Ford Fusion. The sales lady would not answer our questions regarding trade in value but keep trying to run our credit. When I told her I wanted to know what our trade was worth before we were doing anything else she brought another guy out. I assume he was the sales manager. He would not give us any straight answers either. They wanted to run our credit in order to finish the deal. Eventually they did say we were upside down in our trade which we already knew. I responded with we do not have a deal until you tell me how much negative equity we have. He said we did not sell you that car. You were the ones stupid enough to buy it. They were both rude and arrogant to us. We ended up going to another dealer who gave us a very fair trade in value and helped us buy our new 2013 Ford Fusion.