23 Tennessee Cadillac Dealers

We've purchased, and own, new luxury cars from other - John

We've purchased, and own, new luxury cars from other manufacturers. Our experience with Dave was one of the best we've had, would highly recommend him and Cadillac.

Georgia is always so professional and efficient! - GINA4UT

Georgia is always so professional and efficient! By far the best Service Representative we’ve experienced! Top notch!

Pricing was fair, quick service and great salesman, I - ffemt1536

Pricing was fair, quick service and great salesman, I will keep them in mind for future purchases

Champion Chevrolet has been fantastic to work with. - Bobby.j.bennett

Champion Chevrolet has been fantastic to work with. We received exceptional pre sale and after sale support from Jim, Cletus and Tim. Thanks to all for making this a simple process. Looking forward to the next one. Bobby

Kelton is the best. - lauraangle89

Kelton is the best. Easiest oil change ever. Best price too. Thank you for the help.

Finished the maintenance quick. - waschevskij

Finished the maintenance quick. Great customer service. Friendly staff. Clean waiting room. Overall I was satisfied

My experience with the dealership was excellent. - jaystar93

My experience with the dealership was excellent. I first reached out to the dealership via email and soon heard back from them about the vehicle we were interested in. They maintained good communication throughout the process, and we set up a time for a test drive. At the dealership, the salesman we dealt with was very professional and was very knowledgeable about the vehicle. We decided to purchase said vehicle and this process went very smoothly. All the dealership staff we have met have been friendly, helpful, and professional. I would recommend working with them.

Friendly Kind Courteous Considerate Efficient - Gail.lemmert

Friendly Kind Courteous Considerate Efficient And get the job done!! Thanks to all of you for all the service you give at Don Ledfords!

Demon', Jimmy, and Bubba were fantastic in assisting my - The 615 Middle Man

Demon', Jimmy, and Bubba were fantastic in assisting my client with his new Hummer 3X! Demon' helped with securing the vehicle and the delivery process and made sure everything went smooth. Jimmy and Bubba understood the importance of our client's time and made sure there were no hiccups throughout the delivery. Thank you to everyone involved!

The process was quick and painless. - A.Allen

The process was quick and painless. By that I mean there was no pressure nor stress. No pushy sales rep begging for a commission. I called the day before inquiring about a White Buick Envista that I had seen online. I was told by Charlie Calabro that it was definitely in stock, we discussed pricing of said vehicle and we set an appointment for the following day as I had to travel from another state. Charlie assured me that he would have the car out front waiting for me to test drive it. When I arrived the next day it was indeed already waiting, which tailored the experience specifically to me. Him keeping his word was most important I appreciated this small gesture a lot. I took it for a test drive and quickly made up my mind to make the purchase with the exception of a different color because white just didn’t give me the WOW factor. I didn’t need much convincing I was very intentional about this purchase. I had my eye on a specific vehicle for an allotted time and had done all my research. We sat down to begin paperwork and Charlie asked to have my car washed, detailed and gas topped off. Charlie was very easy to work with, talk to, and was very attentive with the help of Tyler Ridley whom was also great to work with. There was not one person that I encountered in the building whom didn’t speak, spark a conversation or extend an congratulations. 10’s across the board Customer Service, Customer Satisfaction, Facility Cleanliness, etc..

I came in the dealership on Saturday and found a car that - Disappointed Customer

I came in the dealership on Saturday and found a car that I was very interested in. I have been looking for a while. It was the 2023 Cadillac XT5. The price sticker on the window said $35,572.00. I told the salesman Brian I was interested in the car. He did tell me later on that the car had been missed priced that the website had it listed at $ 37,522, but he had spoken with his manager and the sticker price would be honored. It was already almost 7:00 Saturday evening and I did not want to keep Brian there late. I told him I like to research what I am buying and would call him first thing Monday and let him know what I had decided. I called him Monday and told him I wanted the car. He told me he was off so I said I hate to bother you on your day off, but I want the car and will go online and start the borrowing process. Something went wrong on the application, I called the office a couple of times and asked to speak to financing. I left a voicemail and never received a call back. Brian called the next day and I told him the issue I had and he sent me a new link which worked or so I thought. The finance guy called and said there system wasn't working correctly and he would have to take my information over the phone. I get another call from the sales manager saying the price I was told more than once would be honored is no longer being honored due to incorrect information. He told me they were raising the online price to $39,522 (which is over the kelly bluebook value ), but would still let me have it for the $37,522 price. I know the price difference is only $1,567 from what we started out with at the $35,955 window sticker, but it is the principal of the matter. Kenny offered to give me an extra $1,000 for my traded in to get the cost back down, which leaves me owing a little over $500 more than was quoted on the deal sheet that had been printed out on Saturday. I really like the car and can deal with the $500 difference, but knowing dealership is not honoring things they told me makes me concerned about the continuing business. I was also told several times if I make the purchase the car could be brought to me, then was told no we cannot do that. Then they told me I needed to put $2,000 down over the phone on a credit card to hold the car for when I was ready to pick on Saturday or it would be sold to anyone else that was interested. Even though I had been approved with excellent credit. At that point I was done. What horrible service!

I took my vehicle in to Landers Cadillac of Memphis due - Monica Kegler

I took my vehicle in to Landers Cadillac of Memphis due to a loss in pressure. Although pressure wasn't at full capacity, it continued to crank. I took it in the very next day after losing pressure. I was advised that their computer couldn't provide a diagnosis and that they needed to tear down the motor. Upon SUPPOSEDLY tearing it down, I was advised that I needed a motor and they quoted me over $18,000. They scammed me out of $2900 for diagnosing my vehicle and it was misdiagnosed. They claimed to have "torn the motor down" to identify the problem. Upon the supposed tear down, they claimed to have found metal shavings in the motor. I took my vehicle in running and had to have a tow truck to pick it up. It was taken to a certified GM mechanic and repaired within a day. He verified within a matter of minutes upon it being dropped off that the motor, in fact, had not been torn down, it ABSOLUTELY didn't need to be replaced, that there was ZERO metal shavings anywhere, and described the oil as being beautiful. Cadillac claimed that their system couldn't provide a diagnosis thus, the tear down. The certified GM mechanic that did the repairs advised that his system pointed to the problem IMMEDIATELY which advised to replace cylinder 4. He did the repairs and now my vehicle is running PERFECTLY with the SAME motor, no replacement. I contacted the service director, Bryant Ward, at Cadillac who advised me that my vehicle needed to be and HAD BEEN torn down to advise that they lied to me and scammed me out of $2900, he's yet to return my call. Since purchasing my vehicle in 2020, Landers Cadillac of Memphis is the ONLY place that EVER provided ANY and ALL services. To be treated the way I've been treated is HEARTBREAKING. To think I trusted them and BELIEVED I needed a new motor is HEART WRENCHING. Mr. Ward LITERALLY quoted me over $18,000 for a new motor when ALL they did was take the top off of a cam shaft. They NEVER did a tear down or so much as a diagnosis. How can you scam someone to this extent and sleep well at night? Words can't explain my frustration and mental anguish. DO NOT TAKE THEIR WORD when it comes to needing major OR minor repairs. They're providing illegal practices and scamming people out of THOUSANDS of dollars. PLEASE BEWARE!!!

Went out of the way to make the deal work. - Fletch

Went out of the way to make the deal work. Very pleased with results. Sam made the back and forth so easy will definitely shop R.W. again

Terrible service from service department and the manager. - Jesroy01

Terrible service from service department and the manager. I only get 15 words with poor review!

I was traveling for work and my vehicle broke down during... - phyde

I was traveling for work and my vehicle broke down during the week. The team at Bill Gatton did a great job of fixing it in a very timely fashion to get me back on the road again. Absolutely a wonderful experience!!!

Outstanding in every way. - Saab driver

My 15 year old Saab had to be towed to Kelly Cadillac Saab Subaru late on a Friday evening.. The Service Department called Monday morning with the diagnosis, made the necessary repairs, and I was soon back on the road. The staff was exceptional.

My Wife and I purchased a GMC truck on August 13, 2013.... - kbrown60

My Wife and I purchased a GMC truck on August 13, 2013. After a week we were told to return the truck because they could not finish the deal.We were appalled as I had already spent money making some improvements on it. We were not compensated. We were offered another truck and we took it. We later found out that they had destroyed my credit rating by trying over 20 times to secure a lending institution to go the loan on the first truck and failed. Doing this lowered my rating drastically. They promised to fill the tanks on both trucks and did not. The second truck had no owners manual and it took 3 weeks to get it after many phone calls. We are still waiting for our registration and the 30 day tag will expire tomorrow. We were told to alter the date on the tags expiration date by office personnel. We complained to management and were told we would have our registration on Thursday September 12, 2013 by way of overnite mail. We did not receive it and now the tag will expire leaving us truckless. I am considering legal action. I wonder how this dealership stays in business.

Judd is a dud - dsteele95

Judd is the absolute worst salesman I've ever had the displeasure of dealing with. Completely rude, condescending, sleazy, know-it-all attitude. I caught him in a lie where he tried to tell me a new rim for my car would be $500, when the parts department from this dealership told me it would be $130 for a brand new rim with the tire pressure sensor and everything when I was looking to replace it. Tried to tell me it would be $1000 to detail my car, when I and everyone else I've told about this knows that a good detail job is very rarely at or above $200. He then got more insistent that he was right and then stated "well everyone has their own opinion" in a snobby tone. Clearly he needs to find a dictionary because I was stating facts. Really wanted to strangle him because of the way he was talking to me. Let's see you try and delete this one Judd :) I told you I wouldn't let up. I'll continue to be the biggest annoyance in your life. Everyone who is smart and looks up a dealership before they do business with them is going to know that you're a lying con artist, but that's perfect for you because you love screwing over stupid people. You just severely messed up when you thought that I was stupid.

David Adams - gwaresr01

After searching many dealerships in my area (Bowling Green, KY), it was apparent that the salesmen were incompetent of selling my wife and I a new vehicle. We drove to James Corlew in Clarksville, TN where we purchased our first vehicle many years before. I met with David Adams and explained my position, he listened very carefully and gave us all the bells & whistles we requested. I will recommend this dealership to anyone seeking to buy a new or used vehicle. Gatt & Cynthia Ware