23 Tennessee Cadillac Dealers

Aric was very professional, knowledgeable and easy to - travis.chaney1

Aric was very professional, knowledgeable and easy to work with. I would definitely recommend him to my friends.

I saw an xt6 last March. - Amy Edwards

I saw an xt6 last March. I contacted Jenna but didn’t think I could afford the one I wanted. Last week (December) she contacted me w the exact car I wanted. She went above and beyond to make this happen and I put a deposit down 20 minutes later and picked it up a few days later. The absolute best car buying experience I’ve ever had in my life. From Jena to finance to service the whole experience was easier than I could have hoped for. I live in Nashville but will always buy and refer people to Andrews. Phenomenal service. Thank you so much.

Kristen Martin was very responsive to what I was looking - waldron1776

Kristen Martin was very responsive to what I was looking for and was not "pushy" about looking at vehicles or options that I really was not interested in. Kristen answered all of my questions and helped me to utilize features such as linking my phone with Bluetooth to the Trax infotainmment system. The financial people were very helpful and explored options that were economical for financing the purchase and got me the best rate possible. They were very patient and ex[plained things to me as much as I needed to feel comfortable. Champion Chevrolet in Johnson City has the personnel, inventory and atmosphere to truly be a superior option for car buying customers.

Great job. - carolynbmartin

Great job. Items were completed sooner than I anticipated. All employees were polite, Knowledgeable and respectful.

Very friendly dealership with fantastic employees! - kaw77581

Very friendly dealership with fantastic employees! I was pleasantly surprised by the variety of inventory they offered for what first appeared to be a small dealership. I would definitely do business with them again!

My experience with the dealership was excellent. - jaystar93

My experience with the dealership was excellent. I first reached out to the dealership via email and soon heard back from them about the vehicle we were interested in. They maintained good communication throughout the process, and we set up a time for a test drive. At the dealership, the salesman we dealt with was very professional and was very knowledgeable about the vehicle. We decided to purchase said vehicle and this process went very smoothly. All the dealership staff we have met have been friendly, helpful, and professional. I would recommend working with them.

Hugh was friendly and courteous, staying absolutely true - paige

Hugh was friendly and courteous, staying absolutely true to his title of courtesy driver. Thanks!

It was a great experience Erin and the service crew are - Don’t have one

It was a great experience Erin and the service crew are awesome. Couldn’t enjoyed my experience more better.

The only place that I trust with my Tahoe, Mark always - Suv Owner

The only place that I trust with my Tahoe, Mark always gets me in and out on a timeframe that works for me.

I just serviced my 2020 xt5 turbo at cadillac of - Ben

I just serviced my 2020 xt5 turbo at cadillac of knoxville. Freddy the service manager, took. Care of my appointment, service requirements, and future nessasary services. Freddy is the best service manager that I've been associated with.. the car was washed and vacuumed prior to leaving the dealership.

I took my vehicle in to Landers Cadillac of Memphis due - Monica Kegler

I took my vehicle in to Landers Cadillac of Memphis due to a loss in pressure. Although pressure wasn't at full capacity, it continued to crank. I took it in the very next day after losing pressure. I was advised that their computer couldn't provide a diagnosis and that they needed to tear down the motor. Upon SUPPOSEDLY tearing it down, I was advised that I needed a motor and they quoted me over $18,000. They scammed me out of $2900 for diagnosing my vehicle and it was misdiagnosed. They claimed to have "torn the motor down" to identify the problem. Upon the supposed tear down, they claimed to have found metal shavings in the motor. I took my vehicle in running and had to have a tow truck to pick it up. It was taken to a certified GM mechanic and repaired within a day. He verified within a matter of minutes upon it being dropped off that the motor, in fact, had not been torn down, it ABSOLUTELY didn't need to be replaced, that there was ZERO metal shavings anywhere, and described the oil as being beautiful. Cadillac claimed that their system couldn't provide a diagnosis thus, the tear down. The certified GM mechanic that did the repairs advised that his system pointed to the problem IMMEDIATELY which advised to replace cylinder 4. He did the repairs and now my vehicle is running PERFECTLY with the SAME motor, no replacement. I contacted the service director, Bryant Ward, at Cadillac who advised me that my vehicle needed to be and HAD BEEN torn down to advise that they lied to me and scammed me out of $2900, he's yet to return my call. Since purchasing my vehicle in 2020, Landers Cadillac of Memphis is the ONLY place that EVER provided ANY and ALL services. To be treated the way I've been treated is HEARTBREAKING. To think I trusted them and BELIEVED I needed a new motor is HEART WRENCHING. Mr. Ward LITERALLY quoted me over $18,000 for a new motor when ALL they did was take the top off of a cam shaft. They NEVER did a tear down or so much as a diagnosis. How can you scam someone to this extent and sleep well at night? Words can't explain my frustration and mental anguish. DO NOT TAKE THEIR WORD when it comes to needing major OR minor repairs. They're providing illegal practices and scamming people out of THOUSANDS of dollars. PLEASE BEWARE!!!

Went out of the way to make the deal work. - Fletch

Went out of the way to make the deal work. Very pleased with results. Sam made the back and forth so easy will definitely shop R.W. again

Terrible service from service department and the manager. - Jesroy01

Terrible service from service department and the manager. I only get 15 words with poor review!

I was traveling for work and my vehicle broke down during... - phyde

I was traveling for work and my vehicle broke down during the week. The team at Bill Gatton did a great job of fixing it in a very timely fashion to get me back on the road again. Absolutely a wonderful experience!!!

Outstanding in every way. - Saab driver

My 15 year old Saab had to be towed to Kelly Cadillac Saab Subaru late on a Friday evening.. The Service Department called Monday morning with the diagnosis, made the necessary repairs, and I was soon back on the road. The staff was exceptional.

My Wife and I purchased a GMC truck on August 13, 2013.... - kbrown60

My Wife and I purchased a GMC truck on August 13, 2013. After a week we were told to return the truck because they could not finish the deal.We were appalled as I had already spent money making some improvements on it. We were not compensated. We were offered another truck and we took it. We later found out that they had destroyed my credit rating by trying over 20 times to secure a lending institution to go the loan on the first truck and failed. Doing this lowered my rating drastically. They promised to fill the tanks on both trucks and did not. The second truck had no owners manual and it took 3 weeks to get it after many phone calls. We are still waiting for our registration and the 30 day tag will expire tomorrow. We were told to alter the date on the tags expiration date by office personnel. We complained to management and were told we would have our registration on Thursday September 12, 2013 by way of overnite mail. We did not receive it and now the tag will expire leaving us truckless. I am considering legal action. I wonder how this dealership stays in business.

Judd is a dud - dsteele95

Judd is the absolute worst salesman I've ever had the displeasure of dealing with. Completely rude, condescending, sleazy, know-it-all attitude. I caught him in a lie where he tried to tell me a new rim for my car would be $500, when the parts department from this dealership told me it would be $130 for a brand new rim with the tire pressure sensor and everything when I was looking to replace it. Tried to tell me it would be $1000 to detail my car, when I and everyone else I've told about this knows that a good detail job is very rarely at or above $200. He then got more insistent that he was right and then stated "well everyone has their own opinion" in a snobby tone. Clearly he needs to find a dictionary because I was stating facts. Really wanted to strangle him because of the way he was talking to me. Let's see you try and delete this one Judd :) I told you I wouldn't let up. I'll continue to be the biggest annoyance in your life. Everyone who is smart and looks up a dealership before they do business with them is going to know that you're a lying con artist, but that's perfect for you because you love screwing over stupid people. You just severely messed up when you thought that I was stupid.

David Adams - gwaresr01

After searching many dealerships in my area (Bowling Green, KY), it was apparent that the salesmen were incompetent of selling my wife and I a new vehicle. We drove to James Corlew in Clarksville, TN where we purchased our first vehicle many years before. I met with David Adams and explained my position, he listened very carefully and gave us all the bells & whistles we requested. I will recommend this dealership to anyone seeking to buy a new or used vehicle. Gatt & Cynthia Ware