4 South Dakota Toyota Dealers

This is a continuation of my last review of Denny Menholt - JeffroBodine

This is a continuation of my last review of Denny Menholt Chevrolet/ Toyota of Rapid City SD... With the new problems that my daughter's Subaru has that she's had for 3 months there is about $3,000 in repairs needed already! We went back down to the Denny Menholt Chevrolet dealership to talk to the general manager. When we arrived at the store on a Friday afternoon we walked through the front doors and my daughter and I were the only customers in there. We stood there in the lobby for 3 to 4 minutes while all the salesman sat behind their little counter with their general manager and no one bothered to even greet us! That's the rude part but to top that off about 4 minutes later an older couple comes in behind me and my daughter and one of the salesman comes from behind the counter and walks right by us and asks the couple behind us "How can I help you folks?", completely ignoring my daughter and I! That pissed me off! So I walked up to the counter where all the salesman and the general manager were and I finally got their attention and I asked the gentleman at the end if I could speak to the general manager and he said that was him. So another long story short he took us to a room with another gentleman and tried to explain how my daughter became upside down on her loan from her first car which she shouldn't have because they should have traded it straight over! It was not her fault it was a LEMMON that they sold to her and lied multiple times saying they tried to fix! We ended up leaving there more upset than ever and my daughter started crying once again hating her experience with this absolutely disgusting dealership! I very highly recommend taking your business somewhere else where they actually care about you as a customer and not about your money and how they can screw you over to save a dollar!! That dealership is lucky that there isn't an option to leave zero Stars on this review site because they don't deserve a single one!! I have already informed all of my friends, co-workers, and family members about our treatment at that dealership, and I have asked them to please tell every single person they know purchasing a vehicle from here on out as well and I will continue to do so until I see fit!

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Was very nice working with the dealership. - Ken

Was very nice working with the dealership. Very focused on customer satisfaction. A perfect experience with a purchase and trade of a vehicle. Would highly recommend.

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Please think twice about buying a car from this - Mitch Kenyon

Please think twice about buying a car from this dealership. Here is what will happen. You will go in the doors and get met by a snake like Jay Jefferis. Once there, they are going to try to hurry you into a contract by pretending to have to be busy, this way you won't fully review the contract. Then they will pad additional "protection packages", which cost $2500 and do absolutely nothing. It gets worse. Next, they will run a bait and switch. One person will go in the back office, and another person will come out ant try to sell you GAP insurance...don't buy, its a ripoff. Please heed my advice and don't by from this scamming dealership. The 5 star reviews are padded.

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