634 South Carolina SRT Service Centers

The work was done quickly and well. - Car

The work was done quickly and well. The people were professional and polite. All in all a really good experience

Great service. - Lingit

Great service. Texted me a phone number to use so that we could communicate back and forth without playing phone tag. Even had another service mngr take over the text when my guy was off for the day. Only dealership I've had communicate this way. Outstanding.

William Beaver was very professional, answered all my - jmc12854

William Beaver was very professional, answered all my questions, kept me informed of the progress on my car repair.

Service was very thorough and Leslie communicated with me - debfaller

Service was very thorough and Leslie communicated with me the entire time I was there. She sent me pictures and went through everything before handing over my car.

Service is great! - BRITTB

Service is great! Love the people there! I drive an hour for service because the one 4 miles from me sucks!

I brought my Jeep for an oil change and Mr. - Florence D.

I brought my Jeep for an oil change and Mr. Jeff helped me with this. No issues with my request; Mr. Jeff even readjusted my rearview mirrors on my request. Am always happy with the Service rep, technician and cashier who processed my payment.

I would like to give a shout out to JT Kia and their - jpeake38

I would like to give a shout out to JT Kia and their employees. It says a lot when an employee goes above and beyond to help out a customer after hours. Bianca Turner is that employee. I highly recommend this dealership to take care of their customers.

It's okay. - thill2978

It's okay. Pretty far drivebjustvforboil change but I like the attention to detail given

Service staff is very competent. - conscico

Service staff is very competent. They are knowledgeable and provide options for the cost of repairs. Mark is great.

Once again excellent service from the folks in the - Alan

Once again excellent service from the folks in the Service Department. Had to run by Friday with an issue and was taken care of quickly and sent on my way. Kat was super friendly, helpful, and on top of things there! She was awesome. Highly recommend Richard Kay!!!

Professional and friendly service with a smile and no - SPW

Professional and friendly service with a smile and no long wait. Looking forward to my next visit…

Shelby Parker was my service provider and brightened my - Shardorby

Shelby Parker was my service provider and brightened my day when I was told my service was under warranty. Thanks Shelby for the customer service.

Stokes Hodges KIA has excellent service from salesperson, - bkdurham1986

Stokes Hodges KIA has excellent service from salesperson, finance officer to service rep and technician.

Always great and fast service. - fidelislu03

Always great and fast service.shout out to Percy White, very attentive and amazing customer service! Thank you so much!!

service was very good, the only problem is the long - rcapone121

service was very good, the only problem is the long wait for my car to be serviced.

I can schedule service online and it’s super easy. - cmmiller714

I can schedule service online and it’s super easy. That’s a great feature. The service department is on the ball! They know who you are when you walk in. The mechanics do a thorough analysis and let you know up front what needs to be addressed and how much it will cost. Very pleased with them so far! I feel like they really make sure your vehicle is taken care of. I will recommend the service department!

She went far beyond the expected to deliver the ultimate - Watson.title

She went far beyond the expected to deliver the ultimate experience. I have purchased a lot of vehicles in my 60 years, and she made this the most pleasurable experience of all time. Her working knowledge of the product was amazing, and she displayed the expertise to work through my situation with options that I would never have thought about.

Last week I was vacationing in Myrtle Beach when my - dcrerr

Last week I was vacationing in Myrtle Beach when my Mercedes Rv experienced a problem with my def sensor. With only 5 starts left I needed service now. Although the service department was booked thru April 7 the service manager Daniel Burke was able to schedule me at the end of that day. They were able to reprogram the computer and reset the sensor. I was then able to drive the 560 miles home with out the def sensor coming on. Daniel saved me hundreds of dollars in hotel rooms by working me in for service. Thank you Daniel..

Luke and Riley were awesome. - Wendypelfrey13

Luke and Riley were awesome. They were honest on what my car needed. I'll definitely be back.

I want to thank both Charles in the service department - Robinhbacon

I want to thank both Charles in the service department and General Manager Lee Pryor for all of their help with taking care of both my wife and my son’s cars. They helped diagnose the issue with my wife’s Avalon and my son’s Honda Accord. Charles was professional and extremely honest in telling us what was wrong and the cost for the repairs. Charles went up and beyond our expectations for quality service. I am always leery of dealerships but I will bring all 4 of my cars here to get worked on in the future. Can’t thanks both of them for their fair and honest help in getting both cars repaired and taken care of in a timely and fair price. Thanks to Peter Boulwares staff for doing things the right way! You have loyal customers for life!!

I brought my 2020 Honda CRV Hybrid Touring to Stokes - nicholske23

I brought my 2020 Honda CRV Hybrid Touring to Stokes Honda because the low tire pressure light came on. They told me one of my tires needed to be replaced because it had something in it that they couldn’t plug. So, I bought a new tire for a little over $400.00 to include mount balance ect. About three months later the same thing happened so I took it back in to Stokes Honda. They said one of the other tires needed to be replaced because it had a foreign object that they couldn’t plug. So, I took it to a tire shop for a second opinion and they couldn’t find anything and all my tires were at the proper inflation. They reset the tire pressure sensor, and now two months later, I have the same low tire pressure light coming on. I checked all four tires, and the pressure is 35 Lbs. each. I believe Stokes Honda had me buy a new tire that I didn’t need at the first time, and tried to get me to buy another tire when there is something wrong with the low tire pressure sensor. I’ll never do business with Stokes Honda again!

Nice looking dealership, nice people but if you need - Ed

Nice looking dealership, nice people but if you need service, OMG. I got a check engine light yesterday. This morning I tried to schedule service on their web site. The first time I could get was JULY 9, 2024, I month from now. I talked to a service adviser and was told to leave the car for several days and they would try to "fit it in". What good is a dealership that makes you wait 30 days to get service? I am very disappointed.

Customer Service out of the service department is awful - bward65

Customer Service out of the service department is awful which seems to agree with the ratings here. I requested an appointment on Monday and I've never been contacted to confirm a time. I used the chat feature the next day and they said I'd be contacted but never heard from them. Chatted with them again on Wed and still haven't heard from them.

The service department always keeps me going and with me - tmilam55

The service department always keeps me going and with me being self employed it’s important that my vehicles don’t have down time! Chris Ford has gone the extra mile and found parts when others failed. I feel comfortable and confident with them taking care of my vehicles.

Had a flat tire- 15 minuted before they closed. - JG

Had a flat tire- 15 minuted before they closed. Ryan Smith, the GM and their team went above and beyond getting me the tire and filling out the insurance claim. All that knowing I live in Florida and probably wouldn't be back. These guys care. Can't thank them enough.

In search for a new vehicle, go in and ask for Noah... - davidcjohnson71

In search for a new vehicle, go in and ask for Noah Johnson. Awesome salesman who cares about his customers. Will treat you very good.