634 South Carolina SRT Service Centers

Problem was identified and taken care of very quickly. - Benbankshhi

Problem was identified and taken care of very quickly. Could have not asked for better service.

Good repairs. - MP

Good repairs. Updates on them received in a timely manner. I especially like the video with the explanations they send. I was only surprised to have more done than I expected but the job was well done.

Took truck in for a short in wiring. - gmiller112361

Took truck in for a short in wiring. Had truck 5 days. Jiggled the wire enough to eliminate the short, but did not fix the short. Already had the bill over $400 and wanted to remove the dash board (more money). Got truck back, cigarette lighter/phone changing port no longer works. Also charged $36 for "shop supplies." Since they didn't fix anything or use any actual supplies, they have agreed to refund that portion of the bill. Said "shop supplies" are automatically added to a bill and should have been removed if no supplies were used. How about only adding the supplies when they are used? No itemization because there are no actual supplies being used. Every vehicle coming into their service center will be charged this fee unless you question it. Then was offered only $3,000 as a trade-in, which is less than 50% of the value of the truck. Con-artists and criminals.

Michael is always gracious, helpful and knowledgeable. - SHARPFLYIN

Michael is always gracious, helpful and knowledgeable. He took great care of us and was very communicative

Everything from the drop off to the sitting area is clean - Eri

Everything from the drop off to the sitting area is clean and comfortable. The car was ready at the predicted time. The agent was very thorough explaining everything in a comprehensive way. Great service

They were polite and knowledgeable and handled all my - griercassi

They were polite and knowledgeable and handled all my service issues with my Q5 which I had there just for the 30,000 mile maintenance. The waiting area was a very pleasant environment. The service on my car was done in a timely manner. It was a very nice experience! I was very impressed.

Was in and out in less than an hour for my 70,000 miles - Grandma

Was in and out in less than an hour for my 70,000 miles service.

Austin was extremely helpful and friendly. - Amandalando

Austin was extremely helpful and friendly. Great experience getting my daughter’s car checked out.

Did not complete job but signed it off on the work sheet, - rjuskowich

Did not complete job but signed it off on the work sheet, please quit bothering me if you cared you would have tried to make contact with me personally. It’s to late now

Welcoming and great work completed on my Porsche ! - markthoyland

Welcoming and great work completed on my Porsche ! Car was completed on time and washed and cleaned..

It was Amazing service. - jcqbrdnx

It was Amazing service. Michael was most helpful and i was very satisfied with my service.

The Service Writer was extremely helpful and kept me - Usps@1412

The Service Writer was extremely helpful and kept me updated on the progress. Extremely informative and professional.

Great people. - FRANCO793.FF

Great people. No pressure and if you buy a car, you will be in and out quick. They value time. Awesome dealership.

Easy intake process, no issues at all, super friendly - TR

Easy intake process, no issues at all, super friendly staff. Would absolutely recommend to others.

We have been trying for over a year to get a warranty - Christine

We have been trying for over a year to get a warranty issue addressed. We have even gone to corporate to assist. We have been given the run around, no return calls, numerous emails left with no reply. We have purchased 5 hyundais from this dealership but never ever again. Buyer beware, once you drive off the lot, you are on your own. They do not provide the service they brag about.

My five star rating is solely because of one person: - MsWrightSC

My five star rating is solely because of one person: Demetris. Demetris always provides the most amazing customer service experience. I hate having to go to BMW for service (it’s incredibly inconvenient to be without my car), but Demetris makes it manageable. I’m sure the other advisors are great, but I’m always rocking with Demetris.

We would buy again from Kia Country. - goforit5260

We would buy again from Kia Country. The Sportage has satisfied my wife the primary driver. Next purchase maybe an up grade. The Service Department is on spot friendly and helpful.

Extremely efficient dealership. - heatherjohnson

Extremely efficient dealership. Christian Egizio was so helpful and thorough in finance. Keith Egizio was helpful, polite and knowledgeable when I took my car in for oil change.

Love the service department. - Larrypowell6511

Love the service department. They are so helpful with anything I need. You can't go wrong.

Great service and hospitality from staff. - Julio Quinonez

Great service and hospitality from staff. Service department offers great service and has great communication skills.

van was in there for months and parts where not replaced - dave

van was in there for months and parts where not replaced correctly wires just hanging

I usually don’t do reviews but HH Range Rover service - Jerry

I usually don’t do reviews but HH Range Rover service was terrific. Everyone I came into contact with including the GM and service manager were very accommodating and they communicated with me as to when they expected service to be completed. Was a great dealership experience!

They are Always professional and there to help! - evasandfort

They are Always professional and there to help!! I would recommend them always!! I would drive the distance!!

While searching for a part online, I came across Midlands - Rybak

While searching for a part online, I came across Midlands Toyota. They had the part in stock at a very competitive price and a reasonable shipping cost. I placed the order, but a few hours later, I received a call from Martin in their parts department stating there was an issue with the shipping estimate. Martin was highly professional and courteous, explaining that the system that generated the estimate miscalculated the shipping and that the actual cost was significantly higher. I work in internet-based technologies and know quite a bit about e-commerce, while working on cars is a hobby, so I understood Martin's explanation. What I truly admired was that although not his or Midlands's fault, he owned the error. Made the adjustments needed and shipped out the part at a cost we both agreed on.

Worked with Cooper the service manager, probably one of - Leland

Worked with Cooper the service manager, probably one of the best dealership experiences I've had.

Very happy with the final outcome on the replacement of - Albador

Very happy with the final outcome on the replacement of an AC Condenser unit on my GV80. Had to contact Brett who has always been helpful to get the car dropped off in a reasonable amount of time. Communication on progress was awesome, received a loaner vehicle, Brett went above and beyond as he always does. The repair took a long time, but very pleased with the work which was complicated with having to take the dashboard out to install the part.

This Dealership always exceeds my expectations. - starofphoenix

This Dealership always exceeds my expectations. It started with the team who helped me purchase my Honda Fit and has extended to all the other departments I have had the grand opportunity to work with at this dealership. I only have my oil changed and my Fit serviced at this dealership because of their excellence of customer service, care, workmanship they express when servicing my car. IF I have any questions concerning my car and I call, I always experience the amazing knowledge they have and any suggestions they offer to my queries. As a result of All at this dealership, members of my family and friends have also purchased and leased vehicles and they like I have always had their expectations exceeded. Anyone who wants to purchase a vehicle, become part of a family and have their expectations exceeded I absolutely and highly recommend Hendrick Honda of Charleston.

Staff is very pleasant and professional. - Jaybird

Staff is very pleasant and professional. My service needs have been resolved very quickly.. Ben Brooks explained to me all repairs, it was a leak pouring water through the hatch. The Leak Tech did an excellent job waterproofing the vehicle after replacing seal, cleaning drain holes, realigning hatch, and drying out vehicle. Ben had car completely cleaned out to eliminate mold growth.

Over all the experience was smooth. - bren

Over all the experience was smooth. Customer service was good. Loved getting the duck. I would recommend putting paper mats down on the floor when having any service completed to keep inside of my car clean and running it through the car wash would have been nice. Whenever I had my previous car serviced they always did those things. Over all the experience was good and I will def use it again.

The female service assistant was very helpful and - dalewoods1971

The female service assistant was very helpful and patient. I will definitely return for more service !!