21 South Carolina Kia Service Centers

Bridgett was great. - Classicsong59

Bridgett was great. She was trying to make a costumer (me) happy. What I see work was little messy. Had to took back . Other issues is they wrote survey themselves. Never ask me. I just got the copy of survey from the their answer.

Can’t say much about the dealership itself but I can talk - Hw

Can’t say much about the dealership itself but I can talk about Jordan in the service department. Jordan has been outstanding!! He’s been kind and patient and without fail always does what he says he’s going to do.

I just had an appointment with Greg in service. - TJ

I just had an appointment with Greg in service. Everything was smooth, hassle-free, and really quick.

Great place to work with . - KathGriff

Great place to work with .seem to know your time is valuable to you as there’s is to them.

After a routine oil change they failed to refill my wiper - AW

After a routine oil change they failed to refill my wiper fluid, so I went back for them to check everything. They refilled the fluid but the wipers would not work. I went back again for them to diagnose it. Then, they said they would get me a loaner car because it was a more intensive issue. It has been 2 months of me checking in every week and they have still failed to get me a loaner to fix this issue. Each time I call they say they will get one within the next couple days, but still no progress. It's been such a horrible display of customer service, and I do not feel safe driving around not being able to clean my windshields.

I would like to give a shout out to JT Kia and their - jpeake38

I would like to give a shout out to JT Kia and their employees. It says a lot when an employee goes above and beyond to help out a customer after hours. Bianca Turner is that employee. I highly recommend this dealership to take care of their customers.

Stokes Hodges KIA has excellent service from salesperson, - bkdurham1986

Stokes Hodges KIA has excellent service from salesperson, finance officer to service rep and technician.

Customer Service out of the service department is awful - bward65

Customer Service out of the service department is awful which seems to agree with the ratings here. I requested an appointment on Monday and I've never been contacted to confirm a time. I used the chat feature the next day and they said I'd be contacted but never heard from them. Chatted with them again on Wed and still haven't heard from them.

Ken Henderson was knowledgeable and worked diligently to... - Raymundblanding

Ken Henderson was knowledgeable and worked diligently to make me a happy customer. I will return for future purchases. Also Finance manager was superb. Thanks

The staff was excellent and very helpful and friendly.... - ahager

The staff was excellent and very helpful and friendly. The quality of service I received was also top notch, I drive past another Kia dealership to go to Best for the Service and Staff.

Please extend accolades to Ray King for his exemplary... - #1MiMi

Please extend accolades to Ray King for his exemplary customer service and knowledge of Kia vehicles. I had a service engine light come on my Kia Optima while driving to Winston-Salem. I stopped at your dealership, and Ray King assisted me with my concern. He was patient and thorough in making sure my car was safe to drive. I was most pleased with his courteous manner and knowledge of his profession. I will definitely recommend Ray and JT’s Kia of Rock Hill to others! Thank you! Patricia

I went in for an oil change, tire rotation and alignment. - dfezler

I went in for an oil change, tire rotation and alignment. I also had an ac issue that would require a $140 diagnostic, which I turned down. Because it didn't include a repair, just 140 to tell what was wrong. The oil change, tire reotation cost $240..00 which included $150 in labor for 1 hours work. Outrageous!