The sales experience was good, easy, and fast! - ags3e
The sales experience was good, easy, and fast! I would buy another vehicle from Dennis again but I would not use their service department! 5 stars to sales, 0 stars to service! On the trip down to get the vehicle I was informed that a check engine light came on and they were taking into service. I was then told that service checked it and it just needed to be reset, then cleared the light. Picked up the vehicle, easy, fast, friendly! On the way home the check engine light came on and I checked it with a code reader - multiple codes! I called the dealer and they went to service to actually get the codes that service said were no problem - same codes! I went to my local dealer and they found out it was just loose wire harnesses, tightened everything up, cleared the codes, and none have popped back up! Their service department could have spent more time and actually tightened the harnesses instead of just clearing the codes. Partly shame on me for not pressing the issue as well. Like I stated before, the sales side was great but service dropped the ball...
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