39 Pennsylvania Mazda Dealers

Eric was very helpful throughout this process making my - AlexisJ

Eric was very helpful throughout this process making my first time buying car quick & easy. Highly recommend him for anyone. I appreciate all his help!

I had a great experience buying a new car at Hyundai at a - Larryclark1960

I had a great experience buying a new car at Hyundai at a very good price

Service was good. - RWAHL1210

Service was good. Did not like it could not be done same day and had to return next day.

I am a self proclaimed Mazda enthusiast and started - atkins400

I am a self proclaimed Mazda enthusiast and started driving Mazda's almost exclusively over the past 8 years. I have owned 4 Mazda's during that time, and 3 of them were purchased here. 4 of them have been serviced here. I recently purchased a 2023 CX-5, so I thought I would provide some thoughts: Piazza Mazda really does seem to go the extra mile to take care of you. The service prices are competitive. Mazda will stand behind their products. I've had a few recalls on my vehicles, and some other issues covered under warranty. These repairs were very fast, and never disruptive to my schedule. One of the repairs was pretty major, but covered by Mazda even though it was slightly over the warranty period. I was expecting a 1-2 week repair time, but they got it done and returned it to me in 3 days. So, I know the service manager and the local Mazda reps will work to provide a little extra peace of mind in some cases. As for the sales experience: It couldn't be more pleasant. I worked with Kaitlyn the last 2 times. She gets 5 stars too. If you have made all the decisions about what you want in advance, the paperwork will be ready, and you can be in and out in less than an hour. If you want to take longer and get to know your new car, they will sit with you as long as you want. It's also worth noting that after many weeks of deliberating between a CX-5 and CX-50, my wife settled on a CX-5 in what is probably the least available color. I told them what we wanted, and Kaitlyn found the exact trim/color and had it on site within a week. Stellar experience from start to finish.

Jason Trostle was our car salesman, along with Vincent - dustinpeters24

Jason Trostle was our car salesman, along with Vincent and Steven, and they were very hospitable and friendly. They ensured our customer satisfaction was met, got us a great deal, and moved quickly by transitioning our old lease into a new lease for a great price. The financial department moved quickly with there process of signing paperwork while demonstrating and making sure we understood all information about coverage and our new vehicle. This was an amazing experience and process from the Koch 33 Mazda team!

Appointments are always handles timely, repairs and fees - Carmen

Appointments are always handles timely, repairs and fees are explained throughly. Staff is friendly and helpful.

My first time buying a car at this dealer. - RLUCIANI

My first time buying a car at this dealer. It was a great experience - from shopping to purchase and delivery!

Mike was wonderful. - lindadooch82

Mike was wonderful. Very nice n helpful n the fella that did the financial papers, also very nice

Fantastic buying experience! - clockdoc852

Fantastic buying experience! Just wanted to send out a great review for Dominic Hussion and Will Foster for a great job in setting my wife, Jennifer, and I up with a 2021 Mazda Cx-5. Dominic Hussion was informant, friendly, and helpful in helping us close the car deal.

4 Stars with an asterisk. - adam.kita

4 Stars with an asterisk. Everything was going along just fine until a few minutes ago. I saw a car I liked online. I reserved a time to test drive it. Corey, my salesperson, was outstanding. After the test drive we went over the inside and outside of the vehicle. Corey noted all of my very minor concerns and agreed to have them corrected by the time I picked my vehicle up after purchase. They required a deposit of $1,000 to "hold" the vehicle until financing could be secured. I wrote a check and noticed that the dealership wasted no time in processing it as the money was withdrawn from my account within 2 (two) business days. Not a problem as I was financing the entire sale and would receive a refund of that money when I took possession of the vehicle. I made arrangements to pick the car up on a Saturday. All of the concerns had been corrected and the car detailed very well. I signed the paperwork and was ready to drive off when I realized that I had not gotten back my $1,000 deposit. I went back in and was told that there was nobody in the office on a Saturday who could cut a check and I could check back on Monday. Well it's Tuesday and I called to see a status of where my refund was at and here is where the asterisk comes into play. I was told that they would start to process a refund check but it would not be finalized until May 22nd (a full 8 days after asking for a status update). This struck me as odd being they only took 2 days to cash my deposit check. I guess accounts payable has more challenges than accounts receivable at this dealership. Needless to say, 95% of my experience was positive with just that 5% of securing my refund as the only negative which is why I gave 4 stars instead of 5. I would do business with them again but I would also be more aware of any financial dealings I perform when I do.

Outstanding service here as always! - Chad

Outstanding service here as always! Steve was courteous, professional, and took great care of my Mx-5. Definitely recommend sales or service from Murray. Thanks again to all the great employees there!

Great experience purchasing my new vehicle on October 30, - Marshekel

Great experience purchasing my new vehicle on October 30, 2024. No pressure from Aaron to purchase the first vehicle I drove earlier in the month. Two weeks later after much research I found a vehicle that was no longer available but instead I got a vehicle that was in the showroom and is the vehicle I was searching for and more. It was nice that Aaron didn’t try to talk me down to a lesser vehicle but really listened to what I wanted. Great purchase experience from getting financing to the final step of signing paperwork. Thanks to everyone involved. I will not hesitate to recommend Baglier Mazda and especially Aaron to anyone looking to purchase a Mazda.

Buying a new car is a big step, and the cost makes it a - D.L.

Buying a new car is a big step, and the cost makes it a stressful transaction. Three years ago, my wife and I visited Scott Mazda to purchase a new vehicle because our old CX-9 was getting tired. It was during COVID back then, and there weren't an abundance of cars to choose from. We were lucky that day because our future car had been delivered a few days before we got there, and we got to meet Richard Berkheimer. Instantly, Richard put us at ease. With all the stress from COVID and the stress of purchasing a new car, Richard made the whole deal like sitting with an old friend. We worked out all the details together. There was never any pressure to add things we didn't need. There were a lot of laughs and the whole thing ended up being as stress-free as could be. So a few months ago, my old Mazda 6 had enough. I didn't hesitate to go visit Richard again, and got the same stress-free, incredible service. I work close to the dealership, so I also bring my cars there for service. It couldn't be any easier with the free shuttle that brings you door-to-door, and the workmanship is always great, courteous, on-time and professional. If you're in the market for a car, stop by Scott's and ask for Richard. It will be a quality experience, and you'll be purchasing a quality vehicle from a quality, family oriented dealership. You won't be disappointed.

The employees are very proffecianal. - No19

The employees are very proffecianal. We weren't in the dealership any longer that we had to and they gave us all the information that we needed to make our decision. With no pressure. We went there to just test drive the car. We couldn't pass up the great deal for such a high quality car. Thank You.

Service was excellent... Service manager was very helpful... - dianedeery

Service was excellent... Service manager was very helpful in fixing my infontainment screen ... I called the Piazza in West Chester and they were no help at all. I decided to call Faulkner where I purchased the car and they were awesome.. They cleaned my screen and made it look like new again. Piazza wanted me to buy a 1000 part and another 136 to install it. Thank you to Faulkner and their staff for helping me, I would recommend them for sure. Helpful and nice from start to finish....

I love working with the team here! - eadams21

I love working with the team here! I leased my CX-5 from Melcom in 2021 and will be visiting him again when my lease is up in a few months! I visited recently to look at a new CX-5 and was assisted by both Kevin and Melcom, and they are both wonderful. Kevin took the time to explain every detail about the vehicle, answered all my questions, and made my visit enjoyable. Melcom is knowledgeable, straightforward, honest, and his follow up is impressive. I would not go anywhere but Piazza Mazda of West Chester, and highly recommend them to anyone even considering a Mazda!

Made this experience very easy and enjoyable! - chrisk0305

They work with you to get the price and finance you want. Great dealership to buy from and would definetly would buy from them again!!

Took our 2016 Mazda3 there today and the experience was - honestmike711

Took our 2016 Mazda3 there today and the experience was wonderful, not pushy, washed car and done in a timely manor. We had been taking our vehicles to the dealer in Hamilton NJ, and every time the paperwork either had someone else's name on it or it was someone else's VIN. We switched today and have come to understand that not every dealer is inefficient or operating in chaos. Thank you for the great service we will be back!!!

Very knowledgeable and friendly staff. - lfs109

Very knowledgeable and friendly staff. Love the Service department and always bring my car to Colonial. I have purchased all my vehicles at Colonial since 1983.

The service department has always been prompt and - License to Drill

The service department has always been prompt and straightforward. Even on my most recent trip in, when the bill came out different from what was originally quoted, they honored the original quote. Will continued to use them for my service and car buying needs.

Lane was great to work with and was very nice and - jadamson1266

Lane was great to work with and was very nice and helpful. I ended up getting a great 2019 Mazda cx5 and I love it! Thanks again

Always courteous, always go the extra mile. - marymennona

Always courteous, always go the extra mile. I like the videos they send while working on your car, so you know exactly what they are doing and why. This is a good and honest dealership. I do highly recommend it.

The dealership isn't very customer centric. - Kris M

The dealership isn't very customer centric. I was very interested in buying a car from them, and they were very disinterested in selling. Also, never really responded to calls or emails. I went ahead and bought one from another dealership with great service!

Recently purchased a Cx5 touring. We worked with Nate... - shutterbugizme

Recently purchased a Cx5 touring. We worked with Nate Woodcock and he was so easy to work with. Very knowledgeable, not pushy and an all around nice guy!! Give the man 5 stars! We couldn't be more pleased with our new vehicle. This is our 5th Mazda, 4 of them purchased at Lancaster Mazda. Need I say more?!

We had probably one of the easiest and best experiences - JWO

We had probably one of the easiest and best experiences buying a car ever with Patrick Handyside and Jenifer Parish. Such nice folks - down to earth, honest, direct. We will definitely buy from this team again and can recommend them to anyone else, as well.

Sean from Kelly Mazda made my buying experience so much... - Jaritza Prado

Sean from Kelly Mazda made my buying experience so much better. He was quick. My whole process took not even 45 mins. I went there on Dec 24th and spoke to him about trading my old CX5 for a new 2021 Carbon Edition. That conversation, including final numbers were like 10 mins. I have to say that I hated doing car shopping because of the long wait. Last time I was in a dealership I spent almost 6 hrs. The day of my pickup was Dec 31st. Drive to the dealership, sign papers and take the new car, 30mins. Thank you Sean and Kelly Mazda! Loved doing business with you!

very professional they took good care of me when I was... - r_states

very professional they took good care of me when I was unable to go to the dealership chris frank was so much help with me

This was the best car buying experience ever! Scott was... - sydneyb

This was the best car buying experience ever! Scott was amazing and ensured I knew everything about my new Mazda3 hatchback. Very helpful and super nice! Everybody else treated me amazing like we have known each other forever. I plan to do business here again! And definitely go see Scott!

Customer care from Service's, Vicki King, was fantastic - Appreciative Customer

Customer care from Service's, Vicki King, was fantastic and reflects dealership's excellent management.