53 Oregon Ford Service Centers

Everyone was pleasant and efficiently got me through the - JDFRY021597

Everyone was pleasant and efficiently got me through the process. My vehicle was ready in the timeframe they provided

I purchased a 2023 new Mustang Mach-E from a nearby Ford - kwboyko

I purchased a 2023 new Mustang Mach-E from a nearby Ford dealership and took it to that dealership for servicing. The Blue cruise, Adaptive Cruise control and Lane Centering stopped working on Feb 27, 2024, That dealership told me the problem was national and that Ford software engineering was working on a" fix for this concern and an over the air up date will be done when repair is ready", and that I should give them 2 weeks. I returned to the same dealership on March 22nd, because the Blue cruise. Adaptive Cruise and Lane Centering still were not working. I got the same response, which was that the software would be updated over the air. The strange thing was that these three features were working fine for other Portland area Mach-E owners I knew. So, at the advice of a Ford representative, I took my car to Landmark Ford. WHAT A PLEASANT SURPRISE! The service rep, Kathy Douglas, thoroughly interviewed me about the issues I was having and checked my car in. Kathy called me 4 hours later, said the service department uploaded some software to car and that everything was working fine. Landmark delivered the car to my house later that day. They also charged and offered to wash my car too. I highly recommend Landmark Ford!

They are quick and efficient! - leah.lb1985

They are quick and efficient! JP was very knowledgeable and friendly. Outstanding service and hospitality!

Val helped me at the dealership very professional she had - dante

Val helped me at the dealership very professional she had my vehicle in and out in a timely manner I would definitely go there for any maintenance that needs to be done on my vehicle.

Javier and the team has always been friendly and honest - ROHAN.RAATH

Javier and the team has always been friendly and honest never been disappointed. But there is something different about the energy in the store and shop in the last few months that makes it a pleasant experience overall.

We have always had a great experience with the service - jimmyrich0317

We have always had a great experience with the service department! Very professional and fast service, and always explains everything I need to know. The waiting area is clean and enjoyable, and the employees are kind, professional, and obviously moving with a purpose! Would definitely recommend!

Always do an excellent job we always bring our car for - myrnaotoole

Always do an excellent job we always bring our car for service at this shop

Always a great place to service my vehicle. - T. Burnett

Always a great place to service my vehicle.....I moved to Oregon 9 years ago, and Courtesy is my go-to for anything that pops up on my vehicle.

Always great service. - rickadcock

Always great service. Been a customer of Suburban/Dick Hannah Ford & Chevrolet for at least 25 years and have always been happy!

Good oil change service. - mikesanchez_99

Good oil change service. I walked in and was done within an hour and 1/2.

Great customer service. - willis1110

Great customer service. The employees are respectful and easy to deal with. We always have a great experience at Butler Ford!

Service Department staff aim to please, work hard, Megan - lindahn101

Service Department staff aim to please, work hard, Megan Buchanan helped me, is pleasant, understanding, calm, patient, keeps me updated on details.

Our 2017 Ford Expedition had a headlight out yesterday - Teresa

Our 2017 Ford Expedition had a headlight out yesterday and we are leaving the state with our camper on Thursday. We live outside of Portland we took our vehicle into Damerow Ford in Beaverton, Dallas got us on the schedule for the afternoon Tuesday. They fixed it very fast, Jose the mechanic was super! Thanks for the great service!

My car is getting services for a part under warranty. My... - Kaitlyn

My car is getting services for a part under warranty. My warranty covers a rental car, which usually the dealership has some. They didnt have any available when I needed one and would not help me find an alternative. When I asked for the number for my Ford extended warranty, they said they did not know it and I would have to find it on my own. Absolutely unhelpful!

Stranded from Texas - Satisfied traveler

We pulled into Burns Oregon on 7/2/2015. Our water pump was out on our diesel truck. We were in a time crunch to get to Texas by the fifth. We drove to Burns Ford at 7:30 am. The owner of the dealership assured us he could take care of it. The mechanic arrived at 8:00 and promptly assessed our situation. They got to work immediately and we pulled out of the dealership by noon. This was a scary situation considering we were on the eve of the Fourth of July. We could not have asked for any better service. If I lived closer I would purchase my next vehicle from them. Thanks for saving our lives Burns Ford of Oregon.

There is a great feeling of trust between us; service... - RoseManorFarm

There is a great feeling of trust between us; service people know what they are doing; and have respect for women. They take us seriously when I describe vehicle symptoms; employ women in important roles in sales, rentals, service and customer relationsh. Canby Ford has gone out of their way to assist me and others. They have significant community involvement. They value customers by providing knowledgeable and accurate information. In over 55 years of vehicle ownership I have been in New York, Pennsylvania, Ohio, and Illinois. Canby Ford is by far the best dealership with which I have purchased and maintained my vehicles. Sincerely, Bertha T. von Craigh

Excellent place to do business, use them for work and for - benhiatt14

Excellent place to do business, use them for work and for personal vehicles. Service manager and advisors are all top notch.

From sales department to the service department 5 stars! - ronhawks12

I bought my 2016 fusion from a very knowledgeable salesman. He wasn't pushy and the sales manager worked with me to get me in to my car. A few months later I came in for a tire rotation and balance of my tires. Shortly after this service I noticed a bouncing in my rear tires and a noise that was getting louder and louder. I made a appointment for it to be checked out and they found that the alignment was off, the tires were out of balance, and these new tires were nearly warn out on the inside. This alignment and balancing issue should have been noticed during the rotation. They put new tires on and alignment, as well as gave me a rental so I could get my son to school. This was such an amazing example of customer service and made me a customer for life. I will refer them to everyone. Thank you so much gentry Ford!

Ryan has been servicing our cars for years and is a rock - annewand72

Ryan has been servicing our cars for years and is a rock star! He's also been great with my parents cars as well!

10 Stars! - marinepatriot

They got me in immediately to fix my 6.7 Super Duty. I decided to test drive another's Super Duty and by the time I took the test drive ( about 30 mins) my truck already had a new Turbo Intercooler hose on, tested and ready to go! But it gets better, the owner was so friendly that he invited me into his personal office just chatting with me. He was very cool. I'm considering an upgraded vehicle purchase and they are very low pressure. They just switched me to their customer for life!

i was over charged $400 in labor for spark plugs they did... - trevinofamily

i was over charged $400 in labor for spark plugs they did not do what the invoice claimed that they did. I was referred by Salem Skyline ForD not informed that it was not a actual location for skyline i will never return and I am filing a complaint!

Thankyou Ryan Armstrong . - Traciluvs70

Thankyou Ryan Armstrong . You were very helpful explaining everything to me. I recommend Kendall Ford.

My Mercury Mariner broke down on my way to southern... - Stanleysteamer51

My Mercury Mariner broke down on my way to southern California. I had it towed to Legacy Ford. I had to continue on to my job. Mike in the service department kept me informed of the progress of the engine replacement. When I returned to pick up my suv Alisia (sp) helped me out with the charges and got me back to my car quickly. I also want to thank Lisa for allowing me to rent a car for the almost 6 weeks that it took for the repairs Thank You Legacy Ford for the personal service you gave me. I worked for over 30 years in the auto service buisness and know how much work it takes to care for customers the way they do. I recommend Legacy Ford for any automotive need. 5 stars