3 Oklahoma Genesis Dealers

Car shopping can be a stressful experience, as no one - Roch R

Car shopping can be a stressful experience, as no one likes to have buyers remorse when making a large purchase like a new vehicle. For me this is a big deal, so I wanted to make sure I did my research and found the car that I really wanted. It was a multi week process, I test drove 5 different vehicles, before I walked into Genesis of Edmond. What a great experience at Genesis of Edmond! As you walk in to the facility it feels low stress but nuanced with nice touches., like casual seating areas with comfortable chairs. A great coffee area that is easy to access with really good coffee. But more importantly the people did a great job. My sales person Rajip was perfect, low pressure, and very knowledgeable of the car and thoughtful. Jeff the manager was easy to deal with, and quick to work on finding the right price for me, both on my trade-in and the vehicle I really wanted. And Austin on the finance team was quick, but detailed in going through the numbers. And of course the car!! What a great car! It's my first Genesis, I purchased the GV80 model, and it could very well be the best car I've ever owned, it's so nice to drive, it looks great, and it feels great. My favorite touch is the Ergo-Posture seat, it automatically shapes around you and guides you into a comfortable driving posture, you have to experience it to see what I mean, but its awesome! This is a long review, because the team at Genesis of Edmond made it worth the time to share my opinion, and the car speaks for itself. And with a great warranty on the car should I ever need it, I'm looking forward to working with Rajip and the team at Genesis whenever if anything comes up. Really appreciate all that they did!

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Why 2 stars? - HondaBMWguy

Why 2 stars? So you will read. I am a 60 year old retired army officer. Here is my true, sad and really sordid story about attempting to purchase a 2024 GV70 (vin 5NMMADTB7RH006703) Found one in stock in Norman. Right color. Made a deal with two people on Friday. Out the door price. Drive part way on Saturday!- 100 mile trip. Get called-the "transmission is defective" on the brand new White Genesis GV70. Having owned 2 prior Genesis. I was shocked. Ok then- you get one like it same deal? YES! Spend hours waiting to hear back. R—- calls back “we found a car, (in Plano) it takes a up to a week to get in, we need a deposit”. I say. Of course! R--- calls back. Management insists you drive 100 miles in person to give a deposit and then drive back 100 miles to pick up the car (I have purchased cars out of state so mucy easier-if there were only a way to do business electronically. Well I said. I am not mad. I no longer believe the failed transmission saga on new one pictured (beware) but to waste my day. Really just bad business and plain weird. I have purchased two dozen Audi BMW Acura and Genesis- never have I seen this. When you read management’s reply consider this.:I have nothing to gain by warning you. Buyer beware. Go elsewhere is my lesson. Genenis will certainly be interest in this story.

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