2 Oklahoma BMW Dealers
It took over 2 hours for an oil change. - gabeandsteph
It took over 2 hours for an oil change. We waited but should have left and come back. Weren’t the friendliest at first but towards the end they seemed better. After looking at the paperwork, it said there was a recall I declined to fix. I had no idea there was a recall and would have had it fixed.
My wife and I have bought/leased new BMWs from Jackie - Phil Watts
My wife and I have bought/leased new BMWs from Jackie Cooper for more than two decades. Both the sales staff (Franklin Sherrod is a wonderful guy) and the service personnel (Ray Shannon is 10/10) are unfailingly polite, friendly and professional. The only negative I might offer is that we sometimes have difficulty lining up a courtesy car when our vehicles are in the shop. However, I always keep in mind that their courtesy car program is a COURTESY to me! This is a 5-star dealership that always provides a pleasant customer experience.