1,895 Ohio Toyota/1000 Service Centers

ford of mansfield and their staff are helpful and... - jsackman

ford of mansfield and their staff are helpful and patient. i have on several occasions gone in because i hear a noise. i work at night and need to know i wont break down. not only did they get a test drive in they get a tech to check . i needed brakes one time, this last time a stabalizer bar.thad and josh know when they see me coming but they still hang in there.

We can't say enough about the great service we... - tkinton

We can't say enough about the great service we received when we had to visit Grahamauto Mall in Mansfield on May 22, 2013. The repairs that we were there for were supposed to take half a day or so so we were offered to be shuttled somewhere. Our driver, Brian, was very pleasant and promptly took us to our destination. His attitude was just great although we know he was working under a lot of stress and he was continually getting more calls than he could take. When he picked us up he didn't even have time to take a lunch break (we know this because we asked, not because he told us). His calls were backed up, but we were still picked up very soon after our call to him. He was very pleasant and personable....a real asset to the company. Josh Schuler was the Service Advisor who handled our service. He went our of his way to take care of us. Our car was finished sooner than he thought it would be. The employees that we dealt with were all just exceptional.

Another very satisfying experience. - Im24Grandpa

I always have a great experience when I visit Great Lakes. They are very knowledgeable and willing to answer all my questions. I have known Tom Lachey for many years and consider him my go-to guy.

Fantastic experience. - ShannonM

Fantastic experience. Everyone appeared to be busy, juggling multiple tasks at one time, however you’d never know it based on the efficient & personalized attention we received. Everyone went above and beyond starting with Keith in sales, Shana in service and Jeanette in finance. I can’t say enough good things to show our appreciation for the top notch service. This is the only dealership I intend to work with moving forward.

Amazing experience at this dealership. - Hillaryplus1

Amazing experience at this dealership. Large inventory and the vehicles are clean! They worked out a great deal for us!!

Excellent Service and Sales Help Means Complete Satisfaction - Satisfied Customer

From the moment I brought my 2007 Hyundai Sonata to Dennis Hyundai of Dublin for a Service Check to see why my Transmission (after almost 178,000 miles) was making Fluttering Noises until I left Saturday afternoon with a 2014 Sonata Limited, I was given Excellent Service. Andrew Childs, in their Service Department, was very courteous and gave prompt attention when I brought my vehicle in Tuesday afternoon. He reviewed their Multi-Check Service Analysis to let me know what I would have in repairs in order to bring my Sonata "Back To Life." I applied for CarCareOne and was accepted in case I would have the repairs completed. Drew also gave me the phone number of Adam Bryant in Charge of the Sales Department in case I wanted to explore a New or Used Vehicle option. Adam immediately had Jim Linsey, one of their Sales Professionals, contact me via e-mail. Jim Linsey is the kind of person that one feels immediately comfortable with. We traded e-mails and phone conversations before we had our "Face to Face" Thursday afternoon. From the time we met until the finalization of a Used Car, Jim gave timely and very knowledgeable feedback to all my Concerns and Questions. This carried through to taking time to walk me through All the Controls and Features in my "New Car." His Level of Salesmanship was Outstanding! Thank you Jim!! Respectfully Submitted, Dan Beale

I have been to this dealer 3 times for service, but have - Sedona Fan

I have been to this dealer 3 times for service, but have yet to buy a vehicle there, so my comments will not include the sales department. I took my 2020 Sedona in for the security recall and they did a nice job, but I am disappointed by the crooked notice stickers they placed in my windows. The staff is mostly friendly, courteous and professional. Wiat times vary. When I went in for the recall, they kept me there an hour longer than expected. When I went in for an oil change, they finished an hour sooner than promised, which was approximately 1.5 hours after we arrived. About the customer waiting area. For a relatively new facility like this, the waiting area was pretty darned filthy. Nobody ever seems to properly clean the chairs and tables. They have free coffee and tea, but there is a vending machine for chips and other snacks. Considering the profits this kind of business brings in, I would think such trivial items could be offered for free as well. Other KIa dealers do indeed provide free snacks. Oh yes, the vending machine was partly out of service, as it would take coins, but not recognize their deposit, so only bills accepted. They should remove it entirely.

Ive bought several vehicles from there, and my salesman - John Ruiz

Ive bought several vehicles from there, and my salesman Kenny did everything in his power to make me happy. Sadly Kenny left and i did buy my next new vehicle from him at another chevy dealer but still continued my service at Greenwood Hubbard Chevy. Last year i took my husband to Greenwood Hubbard Chevy Josh was our salesman, it was the worst experence EVER. He was rude, very short and didnt even go over the vehicle we bought, come to find out he has issues with samesex couples. Now to the service dept.....over the past three years the service dept has SEVERELY went down hill..I took my car in today for a 15k check up and to have my front and rear park assist installed, job that was only to take 2 hours took 6.5 hours no explanations, no nothing, this is not adding all the other multiple problems ive had in the sevice dept and would take to long to explain. So, my recommendation, GO ELSWHERE!!! BUYER BEWARE, AND PEOPLE WHO NEED SERVICE........GO ELSE WHERE!!!! MY NEXT VEHICLES WILL BE BOUGHT ELSWHERE AND IM LOOKING FOR A NEW SERVICE DEPT. I RARELY EVER POST THINGS THAT ARENT DEROGATORY BUT ANYMORE ITS GOTTEN TO BE TOO MUCH.

Our 2017 Lincoln MKX has failed to start 4 times in cold... - Kentucky Mom

Our 2017 Lincoln MKX has failed to start 4 times in cold weather. It has been to 4 different dealers with no one even finding the problem. It happened again while at our daughter's in Jefferson Ohio. Went out to leave on Monday morning, car wouldn't start. Because no Lincoln dealer was close by, the car was towed to Greg Sweet Ford. By 2 that afternoon, they called and said they found a relay stuck open. Since it was too late to go home that day, we told them to service the vehicle and we would pick it up the next day. By 2 pm the next day, the car was repaired, serviced and washed. Very reasonably priced service too. Very good experience and they found the problem.