38 Ohio Subaru Service Centers

It took a little longer than expected due to the damage - Celryan

It took a little longer than expected due to the damage but looks amazing as expected

The staff and service provided at this dealership, - AKrekel45

The staff and service provided at this dealership, especially in the service department is outstanding. I always have excellent, friendly service. Jason Caja is very patient, kind, knowledgeable, and helpful.

They got me in right away and fixed my tire stud. - walkinmyhorseshoes

They got me in right away and fixed my tire stud. Only problem was it took awhile to get through to someone on the phone.

The entire process was handled professionally and - miketbn58

The entire process was handled professionally and efficiently. Our point person, Lisa, was a pleasure to deal with. The entire team made a lousy situation easier to handle. We would highly recommend AutoNation, Westlake

Clean, updated, well-lit, polite and professional auto - Happy

Clean, updated, well-lit, polite and professional auto dealers and service techs. Waiting room is especially nice.

Very fast service. - JNJB77

Very fast service. Very easy to schedule appointment. Service manager takes the time to explain the status of your car's needs.

Dylan was so great to deal with. - DENICE.HUNEK

Dylan was so great to deal with. Made the new lease so easy. Did not rush me and Walked me through every step, which was very much appreciated. This is my third cross trek! Love the Subaru safety features and love the personal service!

Service stuff good and able to get answered all my - nmvprasad

Service stuff good and able to get answered all my questions: total time it took to complete my service as expected

Prompt service appointment, thorough questions by service... - WNK74

Prompt service appointment, thorough questions by service representatives and review of maintenance completed. Price of service was lower than expected. Facilities are very clean. Minimal wait time.

Very friendly and efficient. - donnaz803

Very friendly and efficient. This is the second time they fixed my car. Looks great!

Huebner service is always great! - deborah.mathias66

Huebner service is always great! This is the fourth car we have bought from them.

Aunna is the best service rep. - Karen

Aunna is the best service rep. She always makes me feel secure in the service performed

The employees at Subaru were very helpful in the car - Rglasnapp

The employees at Subaru were very helpful in the car purchasing process the car i was wanting to purchase was in stock Vince and his sales manager were very helpful in the whole process also the financial person did an excellent job to make the whole process uneventful

Staff was courteous and professional. - Buckkelly2000

Staff was courteous and professional. Will definitely return for future needs. Will fee to friends and relatives.

Professional and friendly service folks. - gms

Professional and friendly service folks. Timely updates and comfortable waiting area. Informative video of my car's inspection. My car was waiting for me, clean and ready to go!

It’s not the dealership closest to me but worth the - Satisfied

It’s not the dealership closest to me but worth the effort to go to them.

Had a check engine light come. - otto

Had a check engine light come. I drove to Germain Subaru. Did not have an appointment. Aaron Leichner took my info and assured things would be taken care of. They were busy but they had my problem resolved and I was on my way in about an hour. Thank you Aaron!!

Heather was fantastic! - Jeff

Heather was fantastic! I explained the situation with my Outback and the problems I was having. She was very understanding and went out of her way to help me with getting the car in for service, repaired and returned to me as soon as possible. I will definitely be bringing my car back to the dealer for any service work! Thanks Heather!

I had Remote start installed and it worked great. - jeff.vogel77

I had Remote start installed and it worked great. 1 week later the Subaru saved my life but unfortunately was totaled. Because of the Subaru I walked away from the crash. It literally saved my life! This dealer was pleasant and they got my car done quickly and were super friendly. I will be using them if I get another Subaru for my company car. They are trying to find me one.

They blew up my Radio/Navagation on my 2018 Touring - Junk

They blew up my Radio/Navagation on my 2018 Touring Edition. Then replaced it with a the wrong Radio/Navagation system. Then I had to drive around with the radio/Navagation systems squeaking every bump and dip in the road. Then I took the Vehicle in last month for them to tighten up the radio and I had the front end jerking all over the place. They tightened the radio and said they didn't hear any squeaks. They could not find anything wrong with my front end. I had to take the car to Firestone and they told me the lane assist was on because the certified xxxxxxat Adventure Subaru couldn't find anything wrong with my 2018 touring Outback. I finally took the Vehicle to another dealership to found out my stabilizers ends were bad and at 46000 miles the struts were shot. I asked them to test drive my Vehicle when I took it in for the front end jerking all over the road. All they did was put the Vehicle on a alignment machine and said every thing looks good here. Then my Vehicle was finished on a Tuesday. I went over there on Friday of that week and the service guy said sorry I did not get a chance to call you that my Vehicle was finished on a Tuesday. These people are dishonest and they did not treat my Outback like they're Vehicle. I called them to complain, I emailed them to complain then I finally went over there to talk to them about my Touring Outback they asked me to leave. The owner was too embarrassed to come out and talk to me. So I left and was home 40 minutes and the Sheriff showed up at my door wanting to know what was wrong. I told them my Horror story with Adventure Subaru and they said they know how dealers can be. I reported them to the BBB and Subaru of America. I can't believe they called the Sheriff on me. I should of called the Sheriff when they blew up my Radio/Navagation.

I had recently purchased a 2015 WRX from another dealer... - Banjo2115

I had recently purchased a 2015 WRX from another dealer in Cuyahoga Falls. A month exactly after owner the car, the check engine light came on and was reading codes for the Transmission. After fighting tooth and nail to get to take my car down to that dealership(I live in Mentor, so it's a 50+ miles one way for me) and getting the run around, they finally did the smart thing and called Cascade and let them take over. Come to find out, not only did I need one of the O2 sensors replaced in the car, it also needed an entirely new transmission!! (I fully believe these codes were on before I purchased the car, as they ended up being in the "history" aka a "stored" code, and after some driving they conveniently popped on for me) Cascade squeezed my car in, and worked on is as quickly as they could, providing me detailed information each step of the way. Luckily, Subaru had done an extended 100,000/10 year warranty for the 2015 CVT transmission for the WRX. And I just made the cut at 95k miles. My car now has a new transmission and O2 sensor thanks to Cascade and their hard work! Both Todd and Ron in the service department were excellent, always answering my call or returning it as soon as they could. I appreciate greatly all the hard work they did to get my pride and joy back on the road. I don't trust many when it comes to doing work on my vehicles, but I would definitely recommend and be a return customer to Cascade Subaru! It is worth the drive!