33 Ohio Mercedes-Benz Service Centers

It took a little longer than expected due to the damage - Celryan

It took a little longer than expected due to the damage but looks amazing as expected

The entire process was handled professionally and - miketbn58

The entire process was handled professionally and efficiently. Our point person, Lisa, was a pleasure to deal with. The entire team made a lousy situation easier to handle. We would highly recommend AutoNation, Westlake

Ken Stuart in sales and Dave Kohler in service are - pelagic_wolves0x

Ken Stuart in sales and Dave Kohler in service are exceptional at their jobs. They are always quickly responsive and go above and beyond for the customer.

Amazing customer service everyone friendly and nice ready - Papa

Amazing customer service everyone friendly and nice ready to help…. came in told Dan Meyers what I wanted he show me everything I needed see and know..not even a week he got me in the perfect car everything I wanted with it ..thank u again I really appreciate u…I recommend Bob Ross Buick GMC 1000%

I'm guessing the reviewer named Tagrid was just having a - gw022

I'm guessing the reviewer named Tagrid was just having a bad day, because Stacey Narovec has helped me multiple times and she has always been a pleasure to deal with. She is unfailingly friendly, knowledgeable, and super professional. For example, I had an unexpected electrical problem this morning when the service department was swamped. Despite that, Stacey found a way to squeeze me into the schedule and shuttle me to work amazingly fast. I had the car back in a few hours. It's hard to imagine any better service than that! I'd give Stacey SIX stars if I could. :) Gary W.

Very friendly and efficient. - donnaz803

Very friendly and efficient. This is the second time they fixed my car. Looks great!

My Customer Representative Chris W is the most I could - gmu41

My Customer Representative Chris W is the most I could expect to stay on top of my vehicle needs and making sure service or repairs are done in timely manner.

Dont waist your time or effort with this dealership in - PaloCedrowa

Dont waist your time or effort with this dealership in AUSTINTOWN, OH. The service department and parts counter, both rude and arrogant, and unable to assist with simple questions, as if they can not be bothered, I was the only person their one afternoon, no lines so no excuse for xxxx poor service. As I walked out in disgust another client waiting for his car, told me next time buy a TOYOTA they have great dealerships and even better customer service......Live and Learn

Outstanding Business- - Big Terry Freeman

I have purchased many used cars from Kempthorn with Denny. Never disappointed. I picked my Mercedes up today from the Body Shop. The shop and Bob did a great job! You cannot tell anyone hit my car! It was clean as when I first bought it. I tell all of my friends that are looking for a car, service and now body work to go to Kempthorn. Terry and Sonya Freeman

Great customer service. Great caring staff. Highly... - Sandy

Great customer service. Great caring staff. Highly recommend this dealership to anyone interested in purchasing a quality vehicle with great maintenance service. Service is consistent and wait time not long.

Caring prompt professional The service advisor are on - joeiemma

Caring prompt professional The service advisor are on point they are responsive and great to deal with

Thank YOU Cameron & Team Mercedes Benz of Bedford for the - berea auto mall

Thank YOU Cameron & Team Mercedes Benz of Bedford for the recent EXCELLENT Service experience, Our 2022 MB GLE 350 was in Your service dept this past week for a minor issue, We were greeted promptly by Cameron in service, He coordinated a shuttle ride for my wife & kept us both updated on the progress & the needed part was in stock & the tech finished the repair same day & we are appreciative of Cameron & Technician & MB of Bedford, & the polite shuttle driver’s that provided a ride home & a ride back to M.B. of Bedford Thank You again chas ips

I have relationships with other Mercedes dealerships in - jonsonconsulting

I have relationships with other Mercedes dealerships in other parts of the country and I can honestly say that Justin, Luke and Jon are awesome to work with. Excellent service and their attention to detail is unsurpassed. They are the best in the their profession. I only wish I could have them at the Mercedes store at home in Florida.

Great Service - JGMansfield

We can always rely on prompt courteous service ,no matter if it is a small matter or a major repair . Gavin Dininger does an excellent job. JG

Well done. - ANDREW

Well done. Thank You. Highly Recommended. The only place that will work on my Sprinter Van.

Mohamed at Mercedes-Benz of Willoughby is the best car... - amber_janee22

Mohamed at Mercedes-Benz of Willoughby is the best car salesman ever! This was my first time going thru the car buying process on my own and he answered all of my questions willingly and explained every detail to me to my understanding. Mohamed helped me find a vehicle that included each and every feature I wanted in my dream car. The car had to be sent to Ohio from another state and he made that happen without a hassle. He even connected me with the financial department, when at first I was reluctant to speak with them, to add necessary warranty packages to my purchases to ensure that my new vehicle is covered from front to back, inside and out. When I arrived to purchase my car Mohamed set up a grand reveal. The car had a red bow on it which I requested, but he made it even more special by setting up a special congratulations sign with my name on, a cake because it was my birthday (by the way the cake was AMAZING), and balloons!. This made me feel so special. Mohamed said he would do anything to make sure that I was a satisfied customer and he did just that! Thanks Mohamed and Mercedes-Benz of Willoughby, I've never been happier!