103 Ohio Buick Service Centers

It took a little longer than expected due to the damage - Celryan

It took a little longer than expected due to the damage but looks amazing as expected

The entire process was handled professionally and - miketbn58

The entire process was handled professionally and efficiently. Our point person, Lisa, was a pleasure to deal with. The entire team made a lousy situation easier to handle. We would highly recommend AutoNation, Westlake

Service manager did an excellent job on letting me know - millerlj

Service manager did an excellent job on letting me know what was going on with my vehicle, Jeremiah Ramage was extremely helpful with my billing, & also the parts manager was extremely helpful with the billing. Daniel Gehring the tech did a very professional job on & also left my vehicle in clean condition.

Courtney in sales and Tommie & Vada in services have been - KARIUKIX

Courtney in sales and Tommie & Vada in services have been great to work with during the sales process

Hello, The works were very polite, but the service was - RITZA0

Hello, The works were very polite, but the service was an extra long wait. Thank you

The customer service experience was pretty good. - talley_summer04

The customer service experience was pretty good. The repair work was great. My truck is riding like new again. My only complaint would be the length of time it took for the repairs to be completed. My truck was between Crestmont Buick GMC and Crestmont Cadillac for almost 3 months, and I wasn't offered a loaner during that time.

Excellent diagnostics to find source of a concerning - JackO

Excellent diagnostics to find source of a concerning intermittent knocking sound…bingo …car is 12 years old….replacement parts ordered and vehicle declared safe to drive till tie rods arrive from Memphis! Jack!

Arbogast did a fantastic job getting my vehicle in so - ramerdeb

Arbogast did a fantastic job getting my vehicle in so quickly as I did not have an appointment when I drove in. They took my car in right away. They called me a couple hours later. They were able to diagnose the problem and had it fixed and parts replaced by the mid-afternoon. I was so pleased with their pleasant and professional treatment of me and my vehicle under the circumstances. I was a very happy customer as a result.

I've received requests for a review of my service... - georeinhart

I've received requests for a review of my service experience on my cell phone but it only allows Facebook or Google reviews. I don't have accounts at either one and don't want them, but I love Bob Ross Buick. I had both my cars in for service over the last two weeks and my experience was beyond expectations. Eric in service handled both and went way above and beyond. No one could ask for more!

Exceptional Service - bobjanetk

As always service is very, very good. Everyone is very friendly and courteous. My issues are always addressed in a courteous and professional manner in a timely manner.

Never an issue the service writers ate friendly and - rnweimer

Never an issue the service writers ate friendly and first class , easy and close , would not go anywhere else

Great service - aultkay

I have been going to this dealership for over two years. I have only praise for everyone who works there from the service department, sales representatives and all other employees. Thank you for taking good care of my new vehicle. so happy to find this type of business where they put the customer first.

Very friendly and efficient. - donnaz803

Very friendly and efficient. This is the second time they fixed my car. Looks great!

I love working with this dealership. - vmeecha

I love working with this dealership. They are always polite and professional. The service is spot-on!!!

Friendly staff, service department was quick. - Hrenkoc

Friendly staff, service department was quick. Answered any questions I had and appreciate service being open until 6:00pm.

This was our 1st service. - bumpa01f

This was our 1st service.. it was free but if future services will cost $90 for lube oil filter & wheel rotation, there won’t be many more.. my local mechanic charges $50 for the same using the same materials.. maybe some food for thought. Also, I didn’t get a quote to install 4 splashguard that I provided, but $100.95 is quite high.. I appreciate the opportunity to give input

Joseph Secord did what I expected from a service advisor. - Corarose568

Joseph Secord did what I expected from a service advisor. Had an oil and filter change, there were no issues. This was my first service visit with Spitzer. I will use them again.

Always very friendly and courteous when I have had my oil - bethwells50

Always very friendly and courteous when I have had my oil change. I also have an ASE Inspection completed as well. Brad always makes sure to explain any issues or replacements that I may need in the future.

From the time I purchased my GMC had other service - AV

From the time I purchased my GMC had other service appointments everyone was very friendly and helpful getting things completed in a timely manner.

As always excellent service provided by the service - Customer

As always excellent service provided by the service staff. No complaints at all with the dealer

I was treated poorly by the new sales department. - sq1

I was treated poorly by the new sales department. I have been a loyal customer for thr past 9 years and my wife's family for the past 30 years. I placed an order for a new truck 6 weeks ago (for business) and had explained the urgency of this purchase to two of the three salesman I dealt with. Not one of the sales men communicated any updates the entire 6 weeks. When this dealership belonged to Axelrod, we were treated as if our hard earned money spent at this dealership mattered. Check engine light has come 3 separate times after 3 separate dealership visits, when I was told the issue was resolved and charged $550.00 for the parts and labor. I have no faith left in this dealership.

Don’t expect a refund any time soon 1 have been waiting 9 - tmclarnan

Don’t expect a refund any time soon 1 have been waiting 9 weeks dealer keeps saying saying we don’t have your money

I have bought two cars from Tom Ahl and had my cars - pmikesell

I have bought two cars from Tom Ahl and had my cars serviced here for the past 20+ years. I have very consistently received high quality service and reasonable prices. They have addressed my concerns in a helpful, friendly manner. Highly recommend!

Had a funny noise on the road and they took me in and - stdubetz

Had a funny noise on the road and they took me in and addressed it immediately with no appointment.