51 Ohio Honda Dealers

Had some maintenance work done on my HRV; was kept very - dbeerman

Had some maintenance work done on my HRV; was kept very much "in the loop" as far as what was being done to my vehicle & when the work would be completed. Would definitely come back for all my service needs.

I had an excellent experience purchasing my brand new - goldenj231

I had an excellent experience purchasing my brand new Civic Hybrid! Worked with Matt to get a good deal, and he did an awesome job

They're all real helpful,nice and friendly. - Sburke0407

They're all real helpful,nice and friendly. They explained alot of things to me that I wasn't sure of.

Like so many others on here, I had a very bad experience - keithchristy89

Like so many others on here, I had a very bad experience with them. Sold me a jeep and not even two months later needed over 2,000 worth of parts and repairs. I would not have bought the jeep if I had known this. They are very unethical and didnt even care when we took the car back to them to get it fixed. I will NEVER use them again and I will NEVER request them to anyone

I am happy that I went to Jay Honda and met with Mr Rob - Rb

I am happy that I went to Jay Honda and met with Mr Rob and bought my beautiful Honda CR-V Hybrid. And ha is a nice and very knowledgeable person and so as other people that I met there. So I wish you all good luck and good business. Best regards Rb

Buying my new car was fast and easy I love Germain Honda - wrightld60

Buying my new car was fast and easy I love Germain Honda our salesman ray was great I will be back for future cars and service

I have taken my Superformance Cobra to MMG for service - sevans

I have taken my Superformance Cobra to MMG for service for the last 4 years. I have always had a great experience. There Cobra guy is the best I trust them with my car!

Cat McMillan was a great advocate in making sure I got - bbaumgardner

Cat McMillan was a great advocate in making sure I got exactly what I needed. Highly recommend going to her for your car needs!

The service was professional, the process was efficient, - paulmichaelssunglasses77

The service was professional, the process was efficient, the coffee was extraordinary personally, great atmosphere to do business.

Purchased a car here after another dealership had sold a - Customer

Purchased a car here after another dealership had sold a car out from under us. Test drove a Honda Civic and a Honda Accord. Loved them both, but ended up purchasing the Honda Civic and driving it off the lot that day. Worked with a Bob and a Gary and they were both easy to work with and very helpful and showed respect to us unlike the other dealership we had just come from. Thank you for making buying a car a lot less stressful!

The best service department and service manager of all - Teresa T

The best service department and service manager of all the Honda dealerships. I had an emergency with my Crv and the service manager immediately put someone on it and fixed my problem on my new 2024 CRV. And the service technician that work on it acted deeply concerned about it also. I will never go anywhere else!!

Voss Honda and Jamie made the process fast and easy when - rrenner34

Voss Honda and Jamie made the process fast and easy when purchasing my Accord. Thank you

sales rep was efficient and did a great job reviewing all - David

sales rep was efficient and did a great job reviewing all aspects of my new 2025 Honda Pilot .... would recommend this dealership and Alex (Alexandria) to coordinate the sales process.

Sales consultant Troy and manager Kevin helped to get - addakatlahemanth

Sales consultant Troy and manager Kevin helped to get the allocated civic to me . They gave me the best price and whole process was effortless, quick. I would definitely purchase more vehicles from here

AMAZING CUSTOMER SERVICE - HONDA CUSTOMER

I have purchased my last 5 cars from this dealership. We had a small mix-up with the paper work this last go around and the girls in the office were so quick to get it fix and very friendly with a positive attitude. I could not even be upset because they were so quick and on top of what needed to be fixed. My sales person Roy was so helpful and not pushy at all. I've also dealt with their service department and they are so pleasant. I usually deal with Ray and DJ both whom have always treated me very well and are both so helpful. I will continue to buy all my cars from this dealership. I love going in for my service appointments and watching the employee's interact with each other and smile to everyone that walks past. Also the donuts and snazzy coffee machine helps too. I highly encourage anyone looking for a vehicle to check Victory Honda out.

Worst dealer ever - Cummins1184

Don’t ever buy a car from this dealer, sales guy Bob is a total jackoff, bought a new 17 accord drove 400 miles from Detroit MI to get the car I had been searching for for some time, was treated like garbage was told by Bob he would rather not sell me the car because he loses the maintainence on the car on account I was from out of state... real nice thing to say to the people that help keep food on your table. Unfortunately this was the only dealer that had the car I wanted so I bought it, car had 153 miles on it when I got in it paper work said 117, they didn’t even new car prep it Because it was Saturday and local customers were apparently more important. Tried to give me the car on quarter tank after Bob said they would fill it, luckily they did after I went back in. Got my new car home let it sit for a week I was very busy at work and used my work car. Once it slowed down I washed and waxed up my new car and realized there was a factory defect in the paint clear coat, called dealer they didn’t do anything, called Honda they said they would repaint it 🤦??? A brand new car needing a paint job, no thanks could have bought a used car way cheaper with a fresh paint job. So now thanks to this dealer with such top notch people working at it and the brand I once loved Honda, I’m stuck with a pile of crap that has a factory paint defect. But thank you Honda customer care, and Dick xxxxxxxx Nourse Honda I love my new in need of a paint job new car and the 335 dollar a month payment that came with it 👍👍👍 Chris

Thayer Family Dealerships is amazing - Mike Szettella

Picked up a new Traverse for my wife from Rachel & Robert. Great vehicle, great price, great place, great people, & a great experience. For a guy who has spent 20+ years in the retail automotive field it’s hard to be impressed, but they delivered. I would highly recommend Robert London & his staff if you are in the market for a new or preowned vehicle. The family loves it as they drive to their spring break destination. Thank you Thayer Family Dealerships!

Terrible! Absolutely awful. - InsignificantNothing

They advertise expert Honda service technicians. They advertise they offer loaner vehicles. So I make an appointment on their website on the 9th. I pick the soonest available slot they have. It's on the 16th. I check the box that says I need a loaner. They RSVP on the 10th asking more about my car's issue. (It's 1 busted TPMS Sensor, and 1 busted coil spring) so I reply, and I show up on the 16th expecting to drop my car off and leave with a loaner and go back to work. Dwayne is working the service desk and he looks up my appointment and says they can fix it, and when I ask about a loaner he says, " Ah.. If I had one I'd give it to you, but you've got to make an appointment like a week in advance to get a loaner." Having taken a little time off work to get this done and since I'm already there, I seethe a bit and start looking through my contacts to see who I can ask for a favor and pick me up. I'm waiting there for an hour like a fool waiting for my ride to show up on a moment's notice and Dwayne comes out and tells me, "We need to order a part and it's going to be here in the morning." I tell him I need the car by noon tomorrow as I have a dentist appointment. He assures me that they can have it done before then and he'll call me at 9:30am. My ride shows up and I leave the car there. The next day at 10:30 I haven't heard a thing, so I call. Josh says, "I don't know anything about that, hang on, I'll check." I sit on hold for a couple minutes listening to their recording about how they offer loaner vehicles and Josh comes back and says, "Yeah he's got it on the lift, he's thinking like 1:30 - 2:00" I explain to him what Dwayne and I had agreed upon, and that, I'm calling you after you've missed a deadline instead of you calling me. "He says let me see if I can bump that up" He comes back after a minute of holding and says, "Yeah, my tech is going to forego is lunch so he can have that for you by noon." Knowing that this is just the latest lie in a long line of them, I cancel my dentist appointment and wait for the call. 1:30 and still nothing. So I call, and ask what the deal is with my car. He says his tech is having some trouble pairing the new sensor to the computer because their service gadget is old." 2:30 comes and I get the call. I go and pick it up. When I get in, the seat is way to the rear, the mirrors are all messed around with, it smells like they left the window open through the carwash, and the side airbag light is on in the gauge cluster. Which is indicative of a wet seat. (Some time passed and the light went out.) The bill comes to $412, two days with no car, a bunch of favors a person with no car would ask of their friends. and 3 hours of lost wages missing work.

I had an appointment yesterday, 8/2/2021, to have door... - jdwaterfield

I had an appointment yesterday, 8/2/2021, to have door sill protectors put on my new HR-V. They had to order the parts and they arrived quickly. They then called to set up the appointment and at that time no installation price was discussed. I had previously shopped for the parts at the Honda eStore and the website gave an installed price. I made the assumption they would be in the neighborhood price wise. Upon arriving for my appointment I asked the service rep if he could tell me what it was going to cost for installation. He looked at his screen a shrugged that there was no quote given and he really wasn't sure. I then showed him the price that the eStore had given and he began to inform me that they don't honor prices from third party websites. I and the Honda employee standing next to him explained that the Honda eStore was indeed a genuine Honda entity and the price quote was legit. He then took my paper and huffed off to "talk to someone about it". He returned to say they would honor the price. After the car returned from getting serviced I looked at the sill protectors and found that they weren't adhering to the sills properly. They were coming up where they bend down over the outer edge of the sill and when push back in place they popped right back up. When I asked about it is when it got insulting. The first rep tried to tell me that when the car heated up, after I left with it, that the film would soften and mold itself to the sill. ( I didn't think to ask what would happen if it were January and not August.) I told him I disagreed and that I was not happy with them not adhering properly. He contended that it was normal for them to not stick right away the same as when you install window tint. Having lived in Phoenix for awhile and having a few cars tinted I questioned that. That's when the first rep went and got someone else to talk to me. This guy was a treat. More excuses and the whole "you don't understand" condescending attitude. Even went so far as to say they were “just stickers” and implied I my expectations might be a little high. (Shouldn't "stickers" actually stick?) After a few back and forth moments he did agree to remove them, quite hastily and with great disregard for my vehicle, and sent me on my way. Perhaps if I wouldn’t have questioned the installation cost and blindly let them overcharge me I could have avoided this treatment. They may, in my opinion, actually have taken the time to install them correctly instead of doing a quick and shoddy job of it just because they weren’t going to make enough money. I won’t return and I certainly wouldn’t recommend them.