56 Ohio Cadillac Dealers

Chris H made the process super easy. - wombat7

Chris H made the process super easy. Everything went smoothly even though I'm not local to the dealership. The vehicle was ready when we got there to pick it up and the whole process lasted less than 30 minutes before we were back on the road!

Purchased a New Escalade this week from Columbiana - Just an average Joe

Purchased a New Escalade this week from Columbiana Cadillac. Very professional process. A++ all around, couldn't ask for any better. Great staff and management. Dealers with integrity are hard to find.

Called about a Lexus GX 460 and very quick and honest - leecamp68

Called about a Lexus GX 460 and very quick and honest response from Bob McClain, I would recommend him. Thank you

I test drove a used 4Runner on 6-27-26 and had a great - Mark M

I test drove a used 4Runner on 6-27-26 and had a great experience with staff. I dealt with Garry Book who was laid back and did not pressure like some in sales. I ultimately did not purchase the vehicle because I wanted another Toyota model and they are a Chevy dealership. The vehicle was immaculate and highly detailed before it went up for sale. Just wanted to give them a shout out and would recommend them.

I purchased a Certified Pre-Owned (CPO) Cadillac Lyriq - avolk1

I purchased a Certified Pre-Owned (CPO) Cadillac Lyriq from this dealership less than a month ago, and it has been one of the most disappointing vehicle purchases I've ever experienced. While my salesperson, Josh, was courteous and friendly, I was given inaccurate information during the sales process. I was told the charging cord included with the vehicle would fully charge the Lyriq overnight. In reality, the provided Level 1 charger only adds about 1% of battery charge per hour, making that claim completely unrealistic. I was also told that the one-pedal driving feature "doesn't really do much," which is simply incorrect and demonstrates a lack of product knowledge. The financing process was the only part of the transaction that went smoothly. Unfortunately, within 24 hours of taking delivery, multiple systems on the vehicle began malfunctioning. In less than a month of ownership, the vehicle has been in the service department three separate times and has already required four parts to be replaced. This is not what anyone should expect from a vehicle advertised and sold as Certified Pre-Owned. What has been even more disappointing is the dealership's response. General Manager Chris Boger told me that I should be "lucky" I purchased a CPO vehicle because I don't have to pay for the repairs. Rather than addressing my concerns or acknowledging the inconvenience of repeated service visits, I was made to feel as though I should simply be grateful that the warranty exists. At no point did I feel that my satisfaction as a customer or the reliability of the vehicle was a priority. Based on my experience, I have serious concerns about the inspection and certification process used for this vehicle. A Certified Pre-Owned vehicle should provide buyers with confidence, not repeated mechanical issues almost immediately after purchase. I cannot recommend this dealership. My experience has been marked by inaccurate information during the sales process, a vehicle with significant issues from the start, and poor customer service after the sale. If I could give this dealership less than one star, I would.

Appreciated the quick finalization of the paperwork, - Gladiator owner

Appreciated the quick finalization of the paperwork, numbers were exactly as negotiated prior to coming and no up selling.

We were looking for a low mile used car, and boy do they - 67roadrageracing

We were looking for a low mile used car, and boy do they have a nice selection! Couldn't ask for a nicer experience, very impressed with the helpful and professional sales people. The showroom and entire dealership is impressive. Family owned and it shows, everyone worked together . Thank you chris, we love our gently used car!

Stadium In Salem, Ohio is the very best dealership. - Sbevan

Stadium In Salem, Ohio is the very best dealership. We have never been disappointed in buying a car with Ben Springer he goes over and beyond to make buying a car effortlessly. The service department is outstanding with Evan as manager. Tom McConnell keeps you informed as you are wait on the progress of your vehicle. So nice and caring. They make sure they take care of your needs with your vehicle. Flor Shorty Navarro the owner always has been incredibly kind and helpful he is the reason this dealership is number one in our experience over the years! Thank you to you all!

I can't say enough good things about my salesman Tyler - gbjolly62

I can't say enough good things about my salesman Tyler O'Donnell. Professional and very helpful, he made my buying experience seemless. If you're in the market for a new or good used vehicle see Tyler.

During the 2 months my car was in the body shop I - Dissatisfied customer!

During the 2 months my car was in the body shop I encountered poor communications, changing answers to my questions, delays in ordering parts (was told I was wishy washy on getting my car fixed!), promised to have car done Friday but meant NEXT Friday and still wasn’t done, owner did not seem to care how disappointed I was, and FINALLY, I drove home with my car and found 3 parts were missing-antenna, Chevrolet decals, and tire socket. Please go elsewhere.

Great Service Department! - Judy

The service department was great! Ryan and his team were very knowledgeable about diagnosing the problem and fixing a warranty issue. They kept the vehicle for the time they needed to fix it so I didnt have to go back. I never felt inconvenienced as they gave me a curtisy car so I could conintue with my normal schedule. They were all about SERVICING the customer! Thanks for your help! You did a great job!

I brought a 2019 Ford Taurus Limited from scott I love it... - Buffalo

I brought a 2019 Ford Taurus Limited from scott I love it i drove from Buffalo was super tired but once I got behind the wheels I dont wanna tell you how fast I drove back home!!!!

Looking for my next car... - Heather Garrett

My husband and I are in the market for a new/used car. Spoke with Jim Svelund to find that next car. He was very helpful and knowledgeable. He wasn't pushy and did not rush us into buying something right away. Jim also listened to what I wanted in a vehicle. Showed me vehicles that met those wants and needs. I will definitely recommend Jim Svelund to my family and friends searching for their next car.

Great local Cadillac service! - Dianec1021

It is so nice to have local Cadillac service we can trust and call upon whenever needed! We are grateful for your expertise and reliability.

My salesman George was Awesome! - Steph Thompson

My salesman George was Awesome! Very informative, friendly and patient. We needed a vehicle for our son and he found the perfect one! George, Sales manager Tim and Finance manager Bryan were great! Our son is very happy with his vehicle! We will be back!

I've owned a 2016 Cadillac (my first Cadillac) for - Cheryl

I've owned a 2016 Cadillac (my first Cadillac) for almost two years. I'm very happy with the car and especially the recent help from several of your staff and they deserve a good report. On June 15 I brought my car in for a 77000 check up. I asked to particularly check a problem in correcting the car veering to the left, particularly when driven at highway speed. Andrew took this very seriously which I appreciated. The car was driven on the highway to be sure it was fixed. Problem solved! I asked to speak to someone who could teach me to use the Map ability on my car. It had recently given me wrong information because it was still using 2016 info - very frustrating! Andrew asked Stephen Zelik to help. He told me Cadillac now had given their owners the ability to use their own phone to use Map. Hurray! Stephen made the changes needed to allow this change and took the time to explain everything clearly. Hurray! Big problem solved. I had also asked Andrew if several scruff marks on the back of my white car could be removed. (Car Wash hadn't been able to remove it.) Andrew asked the person in charge to look at this and sure enough, he took extra time, removed the marks and solved the problem. Several weeks later, I came back because I was not able to properly make changes in the use of the Rainsense windshield wipers. Stephen once again took the time to kindly explain how it should be set to use all its capabilities. I'm continually impressed by your employees being willing to take the time to help a customer!

I had great experience with Cory , he was professional,... - Violetta Sabo

I had great experience with Cory , he was professional, very helpful and honest person . I would highly recommend Cory to anyone who visits the Dealership looking to buy a new car .