87 Ohio Buick Dealers

Thank you Jason, Pat and John! - Anna W

Thank you Jason, Pat and John! I appreciate your great customer service and professional advice!

Best major sale experience I have ever had; followed up - mcarson10

Best major sale experience I have ever had; followed up by extraordinary treatment by sales manager! Sales professional put me in the car I wanted, and sales manager made sure I was satisfied with additional assistance! Satisfied, Happy ,and Grateful! Buy your next car from Medina Auto Mall!!!

Apparently since my last review, all of the staff has - Charles

Apparently since my last review, all of the staff has been replaced. I took my Acadia in for repair, back glass was leaking. I have owned this vehicle from new until now. The factory warranty has expired but I have an extended warranty. I was told they found the leak but I need to take it to a glass shop and give the warranty info. The glass shop will not accept the warranty. The glass shop, which SVG utilizes, said that SVG should do the claim and the glass shop will do the repair. SVG gets paid by the warranty company, the glass shop is paid by SVG. I'll be using a different service department/dealership in the future. I've utilized SVG/Gusweiler for many years, time for a change.

I have used this dealer for many many years. - Susan

I have used this dealer for many many years. Amazing service from beginning to end. I deal with Pat Furlong and he is outstanding! Through the years he has gone above and beyond to make me feel like a part of his family. No words could express how thankful I am to have all of his help.

Frank was outstanding making my purchase a second to none - bobbydgreer

Frank was outstanding making my purchase a second to none experience. He picked me up from the airport in the car. The car was in immaculate condition, toping the experience off. He allowed me to pullover in time to catch the eclipse. Overall what a great experience from top to bottom.

Thank you for great service. - Tabithasmalleymcdermott

Thank you for great service. Very satisfied. Very fast service for the service I received

Ricart was pretty easy to work with! - Grant G.

Ricart was pretty easy to work with! Living 2 hours away was difficult but Joseph made it work and helped out a ton! He answered calls fast, working with me on his time off and helped seal the deal. He was a great guy and very personable but also professional and got business done! Only had one hiccup along the way but Joseph and his manager Jonathan made it work! Great deals, easy to work with, and great staff.

Thank you for your excellent service and helping me to - Diana Leith

Thank you for your excellent service and helping me to feel safe in my car because it was checked properly.

Purchased a New Escalade this week from Columbiana - Just an average Joe

Purchased a New Escalade this week from Columbiana Cadillac. Very professional process. A++ all around, couldn't ask for any better. Great staff and management. Dealers with integrity are hard to find.

Leeann is hands down the go to person if your looking for - Kelli

Leeann is hands down the go to person if your looking for a vehicle. She is very knowledgeable and will help you achieve what you are looking for she went well above and beyond with my pickiness and never said no she always said we will figure it out. Kristen in finance not only got me into the vehicle I wanted but went above and beyond to get me the best rate and payment. I couldn't of ask for a better group of Ladies to help out. 10/10 recommend these 2 fantastic ladies for your go to ppl when your looking for a vehicle.

By far the most respectful dealership I have dealt with.... - Daniel Jenkins

By far the most respectful dealership I have dealt with. Jim Ream & everyone else at the dealership is down to earth people. Im on my 3rd purchase from them.

I’ve always had great service at American Chevrolet. Ron... - michele45850

I’ve always had great service at American Chevrolet. Ron has helped several times programming my radio and navigation system for me. I highly recommend them.

I purchased a 2018 Chevrolet Colorado and i did the deal - Leighton Grover

I purchased a 2018 Chevrolet Colorado and i did the deal with Randy Reece. Randy was very professional with the whole deal and was able to help me find the truck I was looking for. Randy went over everything smoothly and explained everything in detail and was very helpful

Excellent. - Pontiac-man

Excellent. Dealt with Cruz through texts, even worked out a fair deal for my trade. Made the 2 hr trip from Indiana and bought the car. Nothing but a positive experience.

Want a go-to guy? - rusty2

Want a go-to guy? Mike Crooms is your man. He is knowledgeable, and helpful and worked hard to make the numbers work. I was able to convert my lease to a buy of Buick Encore. Service department is great too.

Was a very smooth transaction. Probably the best and... - jkmpine3

Was a very smooth transaction. Probably the best and easiest time I have ever had in purchasing a vehicle. I would recommend this dealer to anyone. The financing department was also very helpful as well.

Great place to do business with, I have bought multiple - David

Great place to do business with, I have bought multiple vehicles from there by the same salesman Ryan

Called about a Lexus GX 460 and very quick and honest - leecamp68

Called about a Lexus GX 460 and very quick and honest response from Bob McClain, I would recommend him. Thank you

Dealership made a mistake and contacted me back within a - Corrow4577

Dealership made a mistake and contacted me back within a few hours to fix class act very professional staff

Joe was a great guy to deal with. - texoliver

Joe was a great guy to deal with. He was very professional and just an all-around pleasure to work with!

Great experience overall every thing was great! - ma2eddynsara

Great experience overall every thing was great! I will purchase from these guys again and will tell my friends.

Tim was great to work with and all the other people we’re - timothyawilson1

Tim was great to work with and all the other people we’re all great to work with.

Kelly Stephens has been an amazing help to me with my new - writers.rule.nikki

Kelly Stephens has been an amazing help to me with my new Trailblazer. She goes the extra mile for her customers, and she was highly recommended to me. We appreciate Jeremy and his kind attitude, and we also enjoyed working with J.C. in financing. Choosing Steve Austin's Auto Group has been a rewarding experience!

We were looking for a low mile used car, and boy do they - 67roadrageracing

We were looking for a low mile used car, and boy do they have a nice selection! Couldn't ask for a nicer experience, very impressed with the helpful and professional sales people. The showroom and entire dealership is impressive. Family owned and it shows, everyone worked together . Thank you chris, we love our gently used car!

I highly endorse Ballas Buick GMC, having purchased at - kkmarino

I highly endorse Ballas Buick GMC, having purchased at least twenty vehicles from them over the past three decades. Their integrity is commendable, and they diligently strive to ensure that each vehicle meets your needs. A key aspect that I value is their no-pressure sales approach, which contributes to a relaxed and informative experience. I never feel overwhelmed or stressed during the purchasing process, which I consider crucial. Over the years, I have become acquainted with most of the staff, who treat you like family rather than just a customer. The team at Ballas is consistently eager to assist. In the event of any issues, they are committed to addressing them satisfactorily and providing honest options when necessary. The service department manages all my maintenance needs and performs exceptionally well, offering efficiency and competitive pricing in the local market. I strongly recommend this dealership. The management is very approachable and ensures that you leave as a satisfied customer, becoming a part of the Ballas family.

I can't say enough good things about my salesman Tyler - gbjolly62

I can't say enough good things about my salesman Tyler O'Donnell. Professional and very helpful, he made my buying experience seemless. If you're in the market for a new or good used vehicle see Tyler.

Great Service Department! - Judy

The service department was great! Ryan and his team were very knowledgeable about diagnosing the problem and fixing a warranty issue. They kept the vehicle for the time they needed to fix it so I didnt have to go back. I never felt inconvenienced as they gave me a curtisy car so I could conintue with my normal schedule. They were all about SERVICING the customer! Thanks for your help! You did a great job!

Very friendly service, people were very helpful and - barb

Very friendly service, people were very helpful and supportive throughout the whole process, the salesman was the best

Wonderful experience one phone call the rest all by - TEDDY13

Wonderful experience one phone call the rest all by internet delivery service was excellent very painless.

I was given a cash price of $48,500 for a 2022 Dodge Ram - dlseton23

I was given a cash price of $48,500 for a 2022 Dodge Ram by a sales person, over the phone. I drove two hours one-way to purchase the truck. I drove two hours one-way to purchase the truck. When I arrived, the sales manager refused to sell me the truck at the agreed-on price. Instead, he insisted on an additional $1000 just because I was paying cash. He also informed me that he felt in no way obligated to honor the salesperson's agreement, despite the fact that I drove over 300 miles roundtrip based on the word of the salesperson, and despite the fact that the salesperson had cleared the price with him while I was on the phone!