880 North Carolina Used Car Dealers

Ramon Bones was our salesperson and he was amazing. - leslieartis17

Ramon Bones was our salesperson and he was amazing. We purchased a 23 Subaru Ascent. He walked us through the whole process and showed us all the amazing features. He was patient and very fun to work with.

Just wanted to let everyone know about the enjoyable - Mlbillcrew61

Just wanted to let everyone know about the enjoyable experience we had recently when we purchased a fifth wheel rv from Philips Rv. Kenny Ballard and Easton Kukuck went above and beyond answering all our questions and getting us what we considered a very fair deal. Kudos as well to Bob Board in service. He took the time to show me how to winterize and perform preventative maintenance measures for the future. He has a wealth of knowledge to share. And thanks to Jeff in parts for ordering the extra parts and incidentals that we wanted. I would highly recommend this rv dealer and this team to anyone in the market for a RV!

Jessica Linville is such a good employee. - Shirley

Jessica Linville is such a good employee. She makes me feel like I am the only customer she has when I go in for service(which of course I am not). Went in yesterday for service and she handled it within a timely manner. Very, very satisfied

Larry Spates was the first person to answer the phone... - Lindaegerton

Larry Spates was the first person to answer the phone when I called. I was so impressed with his knowledge and attitude. He knew I had a busy schedule so he offered to bring the new Genesis to me to test drive. He was so knowledgeable about every gadget that I asked him about. There was no question that I was going to buy the car from him that day. He got all of the paperwork ready for me to sign the next day and was so efficient. In addition, he delivered the vehicle and went over every detail to my satisfaction.

Back in April we bought a Ram Laramie from Michael Jordan - tiffanyelissamitchell

Back in April we bought a Ram Laramie from Michael Jordan Nissan. Within hours of leaving the lot, the vehicle began having problems, starting with an alignment that pulled extremely hard to one side. After driving it for almost two hours to get home, it was very apparent that the alignment needed corrected. Within the next couple days, the charging pad in the front console began not working. A couple of weeks later, it started raining and we noticed a very large leak in the rear window. At that time we took the vehicle in to Michael Jordan Nissan since this was all within a very short time. The used car manager, Jonathan, was very hard to deal with and almost didn’t seem to want to make it right. Eventually he gave us a loaner and they ended up keeping the Ram for close to two weeks. Supposedly the Ram dealership in Durham fixed all of these issues and said the truck was good to go. We make the trip back up to Durham from Fayetteville to pick the Ram up. (All the while the other vehicle we purchased from them was in the shop for a sensor issue when we had JUST purchased that vehicle just days prior) So we had TWO vehicles that were purchased within a month that were both now in the shop. Both used cars. Jonathan was less than compassionate in this situation. We picked the Ram up and a couple of months later we notice the truck smelling really badly. The back window was still leaking, water pouring in the vehicle just as if the window wasn’t there. We take the Ram to the local dealership only to find out this vehicle has been in an accident that wasn’t reported on the carfax and now there are tens of thousands of dollars that are not covered under warranty and we are expected to pay for it on our own. I contacted Sabrina Hemby, who is literally the most amazing person, who immediately told the manager, Jonathan. The manager assured me that if I brought the vehicle to him right that moment, he would work out a deal and get us in something the same, if not better. He had a 2023 Demo he could get us in with no problem. Needless to say…. Many problems! I rushed up to Durham only for Jonathan to advise me that without another 13k down, there was nothing he could do. Excuse me?!? You had me drive two hours to tell me something you could have told me over the phone? Then I find out that while I’m there, he runs my credit WITHOUT my approval to see what I could be approved for. Jonathan then told me that without the 13k down, I would just be stuck with the Ram that was in an accident without my knowledge. Jonathan was “so bothered” by the fact that I wouldn’t fork out 13k that he had to immediately leave the office not to even return. He sent in a finance manager (who is a very close friend of mine and is one of two reasons we have bought over 8 vehicles from them. Corey Hemby and his wife are the ONLY reason we continue to do business with the dealership) in to just buy our truck back and call it even. I really had no choice at this point. So we’ve paid on a vehicle since April to only drive for three of the four months we’ve had it and now you will pay off my loan but I’m now screwed with no second vehicle. I say all of this to say, BUYER BEWARE! Jonathan is very crooked and will screw anyone over to make a dollar.

My husband and I ordered our 2024 Ford Maverick Hybred - pruettg4mh

My husband and I ordered our 2024 Ford Maverick Hybred from Boyd Automotive in July 2023. Throughout the waiting process, Jason kept us informed of the build-status of our vehicle and was very willing to answer our questions. We received delivery of the truck on May 30th. Jason and the team were extremely helpful, made sure everything was just the way we had ordered it, took time to review the truck with us so that driving would be easy. I am the primary driver and just love it! We took off from Durham to Florida for a trip the day after delivery. The truck performed very well then, and has since. I highly recommend Boyd Automotive to anyone looking for a Ford vehicle; in fact, I did recommend to a friend of church already!

Poor mechanic service and terrible customer service. - ednick2020

Poor mechanic service and terrible customer service. Had to return Escalade twice for ac with no real answer why after repairing it and had to return again because did not put back together properly. Jason Hampton was service guy always seems to be on vacation. If you have Cadillac Problems you should find another dealer I will.

I bought a Ford and onn the 4th day my check engine light - terryannwalker7

I bought a Ford and onn the 4th day my check engine light came on.

Rashard was the best! - tsuggs

Rashard was the best!! He's my man from now on. He's very patient very knowledgeable very positively upbeat and not a pushy salesman. I will be back! Thanks Rashard. Love ya!

In my 40+ years of buying cars for myself and my family, - kzmom

In my 40+ years of buying cars for myself and my family, this was the BEST car buying experience ever. Jordan, the sales rep, was a straight-shooter. Not only was he honest, he didn't play games, and he treated me with respect. He answered every question with a smile and took me seriously ... no matter how many times I asked or how many questions I asked. The finance guy, Eli, explained everything well and had the entire process stream-lined so it didn't take forever. Michael, the manager, came into the office, sat down and visited, and explained his philosophy of great customer service - which he lives and inspires his team to carry you. I felt seen, heard, and appreciated. Capital Nissan has a great team and great products!

Treat the people that put cars on the lot better and pay... - Fired up!

Treat the people that put cars on the lot better and pay them money owed! They do all the grunt work while you reap the rewards. I’d give 0 stars if possible. Avoid these unscrupulous dealers!

Today made me trust the saleswoman and the financial - simmonsa40

Today made me trust the saleswoman and the financial staff.I went to Bob King meet Lesli and she was the BOMB!!I got a bit discouraged at one point but Chris worked it out and made me feel better.I walked away with a car that I truly loved.I will definitely recommend Bob King Mazda..Thank you for the help!!!

I’m a car guy. - Matt8265

I’m a car guy. Love my 2023 Santa Fe but one of the best parts of ownership is in dealing with their Service Department. Majer Elswick is the manager and a fantastic guy. I can’t imagine dealing with anyone else for service! This dealership just continues to impress. Smart, capable, knowledgeable people! Buy here!

Would definitely recommend! - L. Wood

Would definitely recommend! Charles and Kadi were very friendly, and were great to work with!

I had a great experience with this company. - waynecole99

I had a great experience with this company. I inquired about a vehicle with J O (Jennifer). She immediately sent me a personalized video showing the vehicle and its features. Whe. I arrived the vehicle was parked up front and ready for a test drive. The entire process was smooth and enjoyable. J O thank you for the fantastic experience. I highly recommend!!

Had a good experience, Jacques Michel was my sales - rg

Had a good experience, Jacques Michel was my sales associate and was very helpful with making sure my used Prius was ready to go, and was willing to negotiate a fair price.

Salesman and mechanics work as fast as possible do they - lindseydraper68

Salesman and mechanics work as fast as possible do they can get you in and out and what you need. They also have a large selection of cars.

Good selection of cars , friendly people , easy to deal - Popj

Good selection of cars , friendly people , easy to deal with made the buying experience fun and I will definitely recommend this dealership to my family and friends !

If you like being lied to go to bob,if you like buying... - Cato.lenny3127

If you like being lied to go to bob,if you like buying bad cars go to bobs,I bought a truck with car fax said No wrecks but the rear of the truck had been replaced, with junk yard parts,then they said there lift was broke ,the true definition of a used car salesmen,what a joke.

I was told by their salesperson I'd be first in line once - Robert M

I was told by their salesperson I'd be first in line once the dealership got a 2025 911 GTS cab allocation. The next thing I know the salesperson is no longer there ("for good reason," the manager tells me), and no one bothered to tell me—for weeks. I just happened to find out when I called for the salesperson and the receptionist told me he no longer works there. The manager then says they won't put me on a numbered waiting list (contrary to the salesperson's assurance) and offers no apology for changing the dealership's story. I reported my experience to the general manager and got no response from him. In short, I don't think they care. They run their dealership like a bunch of amateurs in my personal opinion. They certainly don't inspire confidence to buy a $200,000 vehicle from them. I'd suggest people find another dealership.

Called to have oil changed rotate tires and some warranty - wrbrowning3

Called to have oil changed rotate tires and some warranty work. After several attempts to get a service person I finally got a person who took my number. Have not gotten a reply. Called a local shop they provided a loaner changed oil and rotated tires. Will drive to Raleigh to have minor warranty work done. What they don’t know I was going to possibly trade my 2023 Defender x for a 2024 Defender 130. Raleigh will get that business.

Always friendly and keeps you up tp date on your vehicle - Steve

Always friendly and keeps you up tp date on your vehicle that is being serviced.

Gti Purchase - TUrbocharger20*

I was in the market for a Focus ST and thought I should stop by National on the way. Not only was the car amazing but the National VW team was so welcoming! I had the pleasure of working with both Chris and Pete and together they made my purchasing experience very comfortable! An extremely clean dealership with a proficient and welcoming staff!

Worked hard to get approval - mattymace

Carlos and Brent worked hard to get me approval so I could get into my new car, I am very happy with them and I will be returning when the time comes to purchase a new vehicle, Highly recommend seeing them if your in the market!

great dealership prompt return on calls. - owens.steve

great dealership prompt return on calls. very helpful. Phillip in service was especially helpful when dealing with my issues at an important time

Outstanding service Austin was exceptionally helpful with... - Paige

Outstanding service Austin was exceptionally helpful with all our questions and helped us get exactly what we eanted and for a great price! A big thank you to Rich for all his techno help as well. We will return for our next Ford.

Very poor service department. - Cb_allen2000

Very poor service department. They had the truck 4 days to replace a catalytic converter. I have had to contact them as they have not reached out to me at all to update me. The part is in but they have not the time to get it done per service department rep. Never again will I take truck to them. This is my work vehicle that I make my living with.

Honest and friendly place. - djbourne22948

Honest and friendly place. You will love Randy. He will take good care of you.

My wife and I were very surprised on how quickly and... - Semperfinebbq

My wife and I were very surprised on how quickly and smooth our transition went at NW Motorsports. And Brian was just simply amazing. Will recommend to everybody.

This was my first time financing a vehicle. I had... - avalladares

This was my first time financing a vehicle. I had actually come from a previous dealership that has made me extremely upset. But one I got to thrifty Adam went above and beyond to put me in a vehicle that better suited me. I had a wonderful experience.