897 North Carolina Used Car Service Centers

Called to have oil changed rotate tires and some warranty - wrbrowning3

Called to have oil changed rotate tires and some warranty work. After several attempts to get a service person I finally got a person who took my number. Have not gotten a reply. Called a local shop they provided a loaner changed oil and rotated tires. Will drive to Raleigh to have minor warranty work done. What they don’t know I was going to possibly trade my 2023 Defender x for a 2024 Defender 130. Raleigh will get that business.

Title: Disappointing Experience at Range Rover of Raleigh - TBarr1201

Title: Disappointing Experience at Range Rover of Raleigh Service Center I recently left my car at the Range Rover of Raleigh service center on a Sunday night, hoping for a smooth and efficient service experience. Unfortunately, my interaction with the service team has been nothing short of frustrating and disappointing. First thing Monday morning, I called to convey my issue. My service tech, "J," re-asked three questions that I had already answered. Despite the car being checked in on Monday, there was no follow-up or information provided about the diagnosis. When I reached out on Tuesday, "J" would only communicate via text and informed me that the car had still not been checked. I requested a telephone conversation, which he ignored. Instead, he began suggesting additional tests even though the initial diagnosis had not been performed. Frustrated, I called to speak with the service manager, "T." Within 15 minutes of that request, "J" called me. I asked why he was suggesting additional tests when I had not received any feedback regarding my car, nor the promised video from a certified technician. I reluctantly agreed to the tests but have not received a call back since our discussion. I left another message for service manager "T" on Tuesday but received no response. I called again at 7:45 AM and noon the next day, but still, no call back. It's disheartening to see all the wonderful reviews when my experience has been far from satisfactory. This is the second time this year that I've encountered such poor service. It makes me wonder if negative reviews are being hidden or buried by bots. If this is what Range Rover excellence looks like, I want no part of it. Beware, as it seems that some customers receive different levels of service. My experience at Range Rover of Raleigh has been extremely disappointing, and I urge potential customers to be cautious.

Sell cars that don't last huyndai is trash always will be - sarverluke90

Sell cars that don't last huyndai is trash always will be stay away from here

This dealership service department is the most - AngelMuah

This dealership service department is the most unprofessional auto service department I’ve ever dealt with in my 40 years as a driver. They quoted my $1,700.00 repair down to a battery for my spare key fab. But, when I picked up my car, the struts that hold my hood up, were suddenly broken and the hood wouldn’t stay open. They didn’t mention it one time. The engine cover was left off and laying on top of the engine. It was not snapped on just laying there. I’m missing my full size spare tire. And I have a grease stain on my carpet. They have no explanation for any of this. Ashley, our service contact is rude. She lied to my husband and myself several times about everything from the price right down to an accurate time frame for the repair. People need to know when their car will be finished. I have contacted Acura corporate with pictures and we heard they will once again get fined. I think it’s just terrible what they do to people. If I had read the reviews before entrusting them with my SUV, I wouldn’t have gone there. I think the overall experience of 1 star is generous. When you buy a car, you’re expecting to have your service experience to be better than this!