9 North Carolina FIAT Dealers

I had a 2pm appointment to fix the interior lights on my - mgarvett

I had a 2pm appointment to fix the interior lights on my new 2024 Jeep Wrangler. I got.to the dealership at 1:50. At 1:55 they took my Jeep into the service area. At 2:30 my Jeep was back in the service drive in. They explained what was wrong and what they did to fix it. Thanks Brooks for the fantastic service

Amanda from the service department did an outstanding job - Maintenance recall

Amanda from the service department did an outstanding job coordinating my factory recall maintenance action! She understood my personal time constraints and worked effectively to coordinate the maintenance technicians and the limited availability of my 15 Ram. Well done Amanda, you remain the best maintenance coordinator within Hendricks! Respectfully, Gary Lambertsen

Had a great experience from the second we walked in the - Brandon

Had a great experience from the second we walked in the door until we left. Trayvon did a fantastic job making sure we got what we needed and wasn’t pushy. He truly just wanted to get us in the right vehicle Couldn’t be happier with the brand new Ram 1500!

The sales person, Ally B, was very helpful and it was an - MI

The sales person, Ally B, was very helpful and it was an enjoyable car buying experience.

Excellent service and great attitudes. - treavornewsome69

Excellent service and great attitudes. Answered all my questions and listen to my concerns. Great atmosphere

Can not get FIAT WARRANTY to even call me back. - Furious Fiat buyer

My car has a warranty repair. I was told I would be able to service it where I bought it. Roseville, CA). THERE IS NOT AN AUTHORIZED WARRANTY REPAIR IN ALL OF SACRAMENTO, CA. THEY SENT MY CAR ALMOST 100 miles away. It is completely out of my control. I have no car for work. Rental car has been turned in twice. They’ve had my car three weeks! NO ONE WILL TELL ME OR THE DEALER WHAT IS GOING ON. I am contacting channel 3 in the morning and every TV Station with news in my area. This is outrageous ! I am writing to local newspapers. No one will help me. Paid cash for my car. Nice way to do business. Take the money and then totally screw the consumer. I hate this car and if I EVER SEE IT AGAIN I AM SELLING IT.

This dealership was great. - denisec

This dealership was great. Closed now. Really a shame. They took great care of all 3 of my Fiats.

This was my BEST buying experience I ever had. - joeywaffles

This was my BEST buying experience I ever had. I knew what I wanted and they had it in stock. The crew were top notch and my blood pressure never went up. Gave me a great price on the vehicle I wanted and a great price on my trade in. I am very pleased with everything. The dealership is an older one, but it's the people and the way one is treated that matters. Highly recommend !!! Best deal ever ! Smooth as silk transaction ! I would buy from again in a heartbeat!

Not Happy. - Subaru2006

I purchased a used car from Fiat almost three months ago. I was given the standard 3 month/3,000 mile warranty. When I looked at the car originally, I was told that it had already been to the mechanic and was ready to go. I took the car to test drive and I could clearly see this was not the case, check engine light was on, brake light was on, etc. So okay, no big deal, they got the car in recently so maybe the sales guy made a mistake and the mechanics hadn't seen it yet. They assured me the car would get to the mechanics after. I took the quote home to think and a few days later decided to purchase. The evening I was signing the paperwork and was supposed to leave with the car, the sales guy went to fill it with gas. Upon his return he stated there was problem, the car was having trouble starting. They kept the car and turns out the battery needed to be replaced. That should have been my first clue to run. When I purchased the car it had some body damage that needed to be replaced, which they agreed to do. When I picked up the car after the body work was done it looked great. After driving the vehicle approximately an hour, I turned right and heard this awful scraping noise and smelled burnt rubber. Great. I get out and take a look, the fender guard had come off the front left of the car and got stuck under the wheel. Coincidentally enough - this was the side of the car that the body damage was on. The manager tried to tell me this wasn't their fault and this stuff happens. Okay, fine. They agreed to fix this at no cost. After this I started to get nervous and thought, well the warranty is nearly up, maybe I should take it to someone else just to make sure everything is okay. I was informed by the mechanics at JS&S that the timing belt needed replacing, the fuel pump was running loud, and a few other small things. I was giving a quote to fix all of this for approximately $1,000. You can imagine my anger.... I called Dean, the manager at Fiat, and had a chat. He informed me that the timing belt wasn't covered under the warranty (which I do understand) and that the mechanics were wrong and just trying to get money from me. Okay fine. I did a little research and my specific car should have the timing belt changed at 105k miles and ten years. The car is a 2006 - its' 2017. I then proceeded to take the vehicle to a Subaru dealership, and Auto Tech. All three places said the same thing - timing belt needs to be replaced. Clearly, this should have been handled before I was sold the car. My assumption is they have second rate mechanics, or they are simply scam artists. I'll let you decide.