35 North Carolina Cadillac Dealers

Best service ever! - bennyleigh

Best service ever! Andy made the process so smooth for us. Everything about this dealership is wonderful!

Everyone was helpful and kind! - Slancasterrn2008

Everyone was helpful and kind! Dwight Eldredge was the best! He made this experience quick and easy! Thank you all!

Matt Giles and David Lopes were amazing. - Meredith H

Matt Giles and David Lopes were amazing. I had a very specific criteria for the car that I was looking for and they found it within 2 days. Buying a car can be really overwhelming but they both made the process seamless. They provided amazing knowledge and customer service. I would definitely buy from them again.

Great place to do business and have your vehicle service. - browny42

Great place to do business and have your vehicle service.The sales department is really awesome to deal with.

I’ve bought a great number of new cars in my lifetime, - sdennis48

I’ve bought a great number of new cars in my lifetime, I’m 76 years young, and never have dealt with such a gentleman/salesman as Mr. Francis Johnson. His approach to selling cars is bar none. His demeanor, attitude and his ability to make you feel like a family member instead of just a customer really showed true during my car buying experience at Thompson Buick. He went above and beyond, without using pressure tactics, to assure that I was pleased and satisfied with my new car purchase. In addition I was really impressed with the entire Thompson staff. They were all polite, courteous and made my car buying a great experience. Thank you Francis for all the efforts you made in making me a returning customer in the future. I drove from Hampton Road Virginia to buy my car and will do it again God willing.

Easy to get appointments. - elaineguthrie7

Easy to get appointments. Staff courteous. Offering discounts for services now. Comfortable waiting area with water and snacks available.

We are very happy with our GMC truck purchase from - carterjenn03

We are very happy with our GMC truck purchase from Everett Chevrolet in Hickory NC. We worked with Tyler Soots from beginning to end and could not have been happier with his help. He was professional without being pushy. He made us feel like we were part of his own family. He gave us the most efficient and clear upfront pricing we could have asked for right over our first couple emails, then did not continue to email badger back and forth like all the other dealerships did. He waited for us, which is what we appreciated. We handled our trade in one afternoon and would definitely go back to Everett Chevrolet and specifically ask for Tyler.

It started out with tears of sorrow learning that my 2017 - Krystal

It started out with tears of sorrow learning that my 2017 Silverado needed a transmission. After a trip to the bathroom to pray about what to do, I decided to just get something else. John was open and honest about my options and I am very pleased with the brand new 2024 Silverado. Tears of sorrow turned to tears of JOY! I thank God for this blessing! I also am very grateful to Deacon Jones and all the staff who assisted with this transition. Thanks again John S.and Darnell W.

Jen Ceilma is FANTASTIC! - Robin W

Jen Ceilma is FANTASTIC!! She is definitely the one to go see if you need a new or used vehicle. She works with you with no pressure! Can't say enough about her! Thanks Jen for all your help in getting me into the perfect car for me!!

Just purchased a used Lexus from Sale Auto Mall and the - j_markl

Just purchased a used Lexus from Sale Auto Mall and the Sales representative "Paul Jarman" was great to work with. Pricing was excellent and service was fast and easy. There was a manager who helped with the sale who was great to talk to while we waited for our paperwork. I will definitely purchase my next vehicle from Sale Auto Mall and recommend it to all my co-workers at Moen Inc.

Bought car 3 weeks ago and they've had over 2 of the 3wks - War120673

Bought car 3 weeks ago and they've had over 2 of the 3wks in service and have nobody will help and tell u what u want to hear just get u off phone and u leave message but they never call u back.anf the stuff was Minor that needed fixed they have nothing major.and it's used vehicle u feel like I'm not important case not big spender they put me on back burner.They are rude when u call and try get answers and won't help you with your issues something told me to walk away and mind you I put my hard earned money down of 10,000.this is ridiculous over two weeks just fix torn spot and cruise control and want be rude when u call never buy from these people they don't care about customers if u not spending big money even the sales manager is rude and go forbid he has to get up from his rolling chair to address you.and every time I call ask for mgr oh they not available only person call me back was the operator lady which was only nice person and sounded concerned.dont buy from here cause after u buy them don't care because your a number and they made the sale and on to the next person.i will never buy from here again nor will I refer them never.onwner needs clean house or have a meeting with sales mgr on important of customer service after sales.they need alot work or they gonna loose business.i hope they even care enough to reach out try resolve my concerns but won't hold my breath

I purchased a Toyota Highlander on line from Rippy... - Carmine

I purchased a Toyota Highlander on line from Rippy Cadillac. Being from New York this was something very unusual. However, the more I dealt with Ben the more comfortable I became. Ben answered all my questions and if he didn’t have the immediate answer he took the time to get me the information. Ben was friendly, knowledgeable and efficient. The transaction was completed without a hitch. The vehicle was as described and do not disappoint me in any way! Thanks Ben

My son and I went here to purchase a work truck for him. - Windy

My son and I went here to purchase a work truck for him. We were met by Cedric who was professional and personable. My son found a beautiful, loaded Silverado to purchase. Cedric walked us through the process and made it easy. I enjoyed speaking with Cedric’s about his very interesting background. If you’re looking for a new or used vehicle we highly recommend Cedric!!!

I will be a lifelong customer - Julianne

Yeah they tried to sell me what they could, that is their job, but what really impressed me was how they kept working for me after I signed on the dotted line. I was in an out with my new vehicle (exactly what I wanted) in one afternoon and they called me back the next day because they made a mistake and ended up redoing the paperwork and saving us $25 dollars a month on the payment. The promised us a second key, and I came in on the day, they knew I was coming, were right on it and treated me like they were genuinely glad I was there. Kash greeted me in the waiting room and asked if I was happy with the van so far and I would honestly seek him out next time I need a vehicle. I have been looking for a dealership that treated me like they wanted me to be a customer, and so far they have done a wonderful job. I see no reason to ever go to another dealership.

Excellently experience overall. - aanderson1329

Excellently experience overall. New CT5 purchase was easy and trade in process was handles well. Joe Needs did an excellent job and recommend him to anyone looking to buy a Cadillac. Dealership overall was an outstanding experience.

The salesperson, Tre Seegars, receives a 5 star rating. - frankieparker1

The salesperson, Tre Seegars, receives a 5 star rating. He went above and beyond to find the vehicle with the features we were looking for. He was pleasant to deal with and was very professional. I, as a customer, receive a negative 5 stars for not paying close enough attention to the trade-in value received on our trade-in. Prior to visiting the dealership, I had already obtained a KBB Instant Cash Offer of 24,380 on our trade-in. I'm fully aware that KBB is not the gospel when it comes to the value you will be allowed at the time of the deal from the dealership. However, it does provide some protection in that, at a minimum, I could sell or trade the vehicle at another KBB participating dealership for at least that amount. During the course of offer sheets from the dealership, both my wife and I mistakenly saw that the dealership was allowing us in excess 24,000, when, in fact, the dealership was only allowing us 21,500 on the trade-in -- a full 2,880 below what I could have sold or traded the vehicle for at another KBB-participating dealership. I will say upfront, that is my fault and I should have caught that. And, if I had, I would have walked back on the deal altogether and gone to another dealership and either sold my vehicle for the KBB Instant Cash Offer, traded it in at that offer, or given BMC the opportunity to, at a minimum, match it. I realize that a deal is a deal and I am to blame for my mistake of not catching that discrepancy and agreeing to it. I have no qualms with the dealership for that -- my bad, too bad... However, to make an offer that is almost 3,000 less than the bare minimum value for my trade-in is a complete slap in the face to us and an insult to my intelligence. As it is, we are now having to finance, at a minimum, a 2,880 lowball offer, and one that I, as the customer, should have caught. So, again, the salesperson gets a 5 star rating. I, as the customer who should have caught the lowball trade-in offer, get a negative 5 star rating. And, the dealership on a whole, based on the ridiculous trade-in offer, gets only a 1-star rating. And, that is only that high due to their being courteous. Moral of the story is as a customer, make very sure you read and understand completely every cent that is presented to you on any sheet of paper, especially the trade-in allowance from this dealership. I would suggest even re-reading it, so you don't get home and have a very unpleasant surprise that you agreed to.

I am traveling through Lumberton when my 2015 GMC would - Piperfrank1

I am traveling through Lumberton when my 2015 GMC would not start. I had it towed to the dealership and spoke with the Service Rider who told me he would get someone on it right away. I signed up for your text and now crickets! I am stuck in a strange place and no one can answer what is happening! NOT good customer service!!

They answer all your questions fast and work with you - Maria

They answer all your questions fast and work with you until the end. Great in communication.

Consistancy! - Emitchell6

Consistancy! However, Dorman Cadillac's Service Dept., would benefit its' customers with an upgrade to receiving "scheduled appointment customers." Using some current admin staff and hand-held technology to confirm required services and then completing the check-in process, 1) determining drop-off customers, 2) waiting customers, 3) shuttle riders, 4) Dorman Cadillac hospitality [waiting area, coffee, water, WI-FI, cell charging stations, rest-rooms 5) etc. Constructive analysis only, good job.

Purchase - ready2go

Alexsandra was Outstanding, and very knowledgeable !!!!!!! I Highly recommend her if you are ever looking to purchase a Vehicle from Marine Chevrolet in Jacksonville NC.

Robert Glenn is the best car salesman we have had. He... - Glenndeon88

Robert Glenn is the best car salesman we have had. He looks outside the can’t box and make it happen. Thank you Rogers G

The experience that I had when I purchased my car was - Lu Anne Cox

The experience that I had when I purchased my car was incredible. The personnel were all very friendly and knowledgeable. My salesperson Mark Brown was exceptional. He went beyond to help me with my purchase. I would recommend Bord Automotive to everyone that needs a new vehicle.

The buick service department are dishonest and they try to w - BigMark65

Dont waste your time on getting your Buick serviced here they will try to sell you services that aren't ever needed and service work not needed

The Best Car Buying Experience Ever! - C Muscle

What a pleasure, in this day and age, to find a dealership that answers it's phones, in person and they're friendly, professional, knowledgeable, and most important honest. Troy Clark must be very proud of all his staff. I had the pleasure of working with three very lovely people, Kaye Lee, Larry Pickard, and Billy Clark. The deal itself was seamless from first phone call to delivery of my car. My son and one of my employees also purchased a car from Clark Cadillac/Chevolet and had the same wonderful experience that I did. I cannot say enough to anyone looking to buy a car except to say GO TO CLARK! Very Sincerely, Carolyn Muscle

Great experience overall! Calvin McNeil, was friendly,... - chandrambaby

Great experience overall! Calvin McNeil, was friendly, easy going courteous, good communicator, knowledgeable, low pressure & very professional, clearly a quality salesperson. i was very pleased he did exactly as promised. Generally a peaceful and pleasant purchase experience. I'll recommend others to use this dealership.