1,451 New York Used Car Service Centers

I brought my 2023 Subaru Ascent in for a braking issue - micro0812

I brought my 2023 Subaru Ascent in for a braking issue (grinding / pulsing) to Van Bortel after taking it to another Subaru dealer in our area. The previous shop wanted to apply a band aid fix and not address the core issue. Van Bortel assessed the issue and replaced defective parts against the vehicles warranty. All the staff were friendly and helpful, a loaner vehicle was provided. I was treated with respect and made me feel welcome. I wish I had bought my car there. All our future maintenance will be done at Van Bortel going forward.

great service - joezalta1

These guys are pro's. they took care of everything from a to z. Will definitely be getting another car from them in the future. -Joe

Brought my 2024 VW Tiguan for service car was sitting - megaautoleasing

Brought my 2024 VW Tiguan for service car was sitting there for a week to do oil change and inspection first all they didnt provide with loaner car said that we didnt buy car from there dealership that we not qualified for loaner car can get in touch with service manager whenever i called there eather his busy or his xxx is off i dont understend how they operate the dealership feels like they're doing you a favor to service ur car

They got us exactly what we asked for. Didn’t try to put... - Jackie

They got us exactly what we asked for. Didn’t try to put us in something we didn’t want. I appreciate you guys. Thanks

I had a very complicated issue with my car. - Keith

I had a very complicated issue with my car. I called and spoke to the service manager. You understood my problem. He then got what the general manager who also understood my problem. They took wonderful care of me in my car. They went beyond the call of duty. They were totally awesome.

They are fast and courteous got me in earlier then we set... - Bobby very happy customer

They are fast and courteous got me in earlier then we set up for and got me out in a timely manner The only thing I don’t like about my Ford Escape is the brakes they are very noisy backing up and they grab but they say ford hasn’t sent out a recall yet so I’m wondering what ford is waiting for the dealership did their part

Setting up service was very easy, dates and times - SCOTT_MYER

Setting up service was very easy, dates and times available are very accommodating and the staff is very friendly and helpful

Awesome service manager Gary, worked with my son and the... - Tsmith6139

Awesome service manager Gary, worked with my son and the insurance company and got it all done on time.. thanks so much for your honesty and integrity