1,451 New York Used Car Service Centers

Just walked out of my 60,000 mile service with an invoice - Georgie Loves his Lexus

Just walked out of my 60,000 mile service with an invoice that showed $0.00. I couldn’t believe it. Most dealerships and auto repair facilities will always “find” something to charge you for. I was amazed these guys did not! Big shout our to Ray Katena Lexus if Larchmont and Tamzin, for her incredible service!

Friendly and knowledgeable staff at dealership. - Lexus Laz

Friendly and knowledgeable staff at dealership. Technology specialist Donovan was exceptional and helpful with my service

My previous review was not fair to Riverhead Buick. - Gregemcgrath

My previous review was not fair to Riverhead Buick. They did excellent ,prompt work and fixed the problem I had..unknown to me, the car had other issues which was pointed out to me by Jeff from the service dept which they agreed to fix at no additional cost. Thank you Jeff and the others that worked on my car. Where else would you find a dealer that goes that extra mile . THANK YOU again.

First I want to say that this is a retraction from a... - unclbonz

First I want to say that this is a retraction from a previous review that I removed after the Dealerships immediate response. I originally brought my Prius to Riverhead Toyota with a 12 volt battery problem that in all fairness was installed by another out of state dealership. After speaking with the Service Department Manager Mike Hamill about my issue, Mike decided to give me a new replacement battery even though he knew he would not be reimbursed by Toyota Corporate. That's right THEY ATE THE COST !!!How often do you hear of that happening ??? This gesture on Mike's part immediately changed my bad feeling about the dealership that I had grown to love before this issue. They once again have a very satisfied customer that will be returning for service ,parts and a new Prius in the future. After all don't we all just want to be appreciated and treated fairly as loyal customers ??? Mike made it right and I appreciate his efforts. Thank you Mike for being a gentleman and appreciating your customers. Not EVERYONE does.