2,436 New York SRT Service Centers

Routine Oil Change - amanda.1630

Staff is great and got my car in right away, reasonable price! I had my car there for other reasons and they were able to get the oil change done at the same time. Great people to do business with!

I called Darren to see what we could do about getting an... - cars07

I called Darren to see what we could do about getting an oil change. He informed me that he could come pick up my car and leave me a loner while I was at work and would take it and get the oil changed for me. He had it back to me in no time and it helped me out greatly with my busy schedule.

They love to sell you the car TODAY. - Still_Waiting

They love to sell you the car TODAY... but when it comes time to repair it or order parts it takes FOREVER. Had an issue for a month that hasn't been resolved. Still waiting for the call that parts are in (warranty work).

Great service. Exceptional care. Thank you Jaqueline for... - kathleenm12k

Great service. Exceptional care. Thank you Jaqueline for all your help. My car buying experience was a breeze.

Horrible service purchased a 2021 Ford eco-sport had to... - Wpmurphy88dl

Horrible service purchased a 2021 Ford eco-sport had to argue with them for interior parts missing that they said didn’t come with the car after showing them the website that said it did and arguing for two weeks I got the parts now three months into it Carol has no windshield wipers no speedometer no radio no AC scheduled an appointment today one month out they do not have a loaner car to give me I will not supply me with a rental car now I have a car in 90° weather with no AC no speedometer no radio and I cannot drive in the rain worst warranty I have ever heard of

I bought my Hyundai at this dealership and have never had - tobrien140

I bought my Hyundai at this dealership and have never had a bad experience with their service department. They are truly the best

They are friendly and helpfully to me. They do the work,... - Lucille Coppola

They are friendly and helpfully to me. They do the work, that needs to be done to my car. I would recommend this dealership to anyone.

I have a 2016 smart for two that the dealership has... - DoItRight

I have a 2016 smart for two that the dealership has failed to correct the random activation of the alarm system. It goes on at random times of the night. They cannot fix it for the life of them. Was brought in multiple times. Their final solution was to disconnect the alarm system? Really? A car that’s under warranty multiple attempts to fix it and your solution is to disconnect it? The other issue is when they replaced the headlight they completely misaligned they bumper and the hood and broke one of the clips from the lights. They asked me to bring it back after sending them pictures. They said oh yeah. We screwed up because it’s a difficult part to replace but everything still remains misaligned and the clip still broken. I am tired of making pointless trips here and leaving my car to come pick it up again at another time or day. Better to pay for local mechanic than go here for anything! They know more about the car than the dealership itself. The car is purchased for work and my wife is to purchase a Mercedes after the quarantine, and it definitely will not be from this dealership.