2,436 New York SRT Service Centers

My girlfriend and I went threw the parking lot looking at... - salbar71

My girlfriend and I went threw the parking lot looking at cars a few months back. We went to look at smalls cars and left a deposit on a Saturn she fell in love with and were set to pick it up the following week. The afternoon before she got a call from the salesman who told her that the bank would not approve us for the loan on that car but he had a Chevy trailblazer that was more money but had a bigger book value and we would be able to pick it up that afternoon. Yes were adults and could have shopped around more or just said no so I cannot complain too much about the sales department except for the fact that the following weekend they had the same truck a year newer with 6k less miles on it for $900.00 less advertised in the local paper. After 3 weeks the check engine light came on and wouldn't go off. Enter Armand. This had to be the nastiest individual walking the planet. On a Wednesday he promised us the truck back the same day. Then we were told Thursday, Friday and then Monday. If they couldn't figure it out he said he would send it to Chevy on Tuesday. Once a day @ 4pm when I got out of work I'd call to check. I was repeatedly barked at with "I told you if their was any news I'll call you" The truck was picked up 2weeks to the day with the light on and was told to drive it 100 miles and it should reset itself. No such luck so again it was returned and we received the same bad attitude and snippy response that it's not his problem it's Chevy's. He said he would send it back the next morning and call. The truck laid there for 7straight days until it finally left and came back 4days after that fixed. Promised a loaner car from Mr.Erceg in sales but never got one threw out the whole process no matte how much we tried. Vehicles new or used break down but whats the value f a shop that cant get a check engine light off in that length of time? Even if they are incompetent or unqualified they can still be somewhat pleasant and sympathetic. I am not even getting into the fact that my mechanic said the tires on the truck should have never passed inspection and was told by Armand he would keep his eye out for a good set of used tires. I guess i the mean time it's our problem.

outstanding service, best place around. - Jeffrey

All around the best place to buy and to service your vehicle. Tom and his staff in the service department are top notch. Sales department is out standing and they have the most repeat customers in the market.

Brought my GMC 3500 in for brakes and state inspection. ... - gmcpurest

Brought my GMC 3500 in for brakes and state inspection. Russ did the paperwork. Billy took the time to show me just how worn my brakes really were and I was past due for new ones. Joanne took the money. I was in at 8AM and out at 11AM. Service was friendy and they showed that they cared.

Very quick, in and out for NYS inspection. - evans.sheryl

Very quick, in and out for NYS inspection. Very friendly, great service, never have had a problem here.

The tech [Nicole] was very professional and informative - dcpaxs

The tech [Nicole] was very professional and informative for the questions I had. She explained everything and gave me some informative papers to explain further about the problem. It is a pleasure to work with her.