A horrible experience that has made me doubt the honesty - bakkie
A horrible experience that has made me doubt the honesty of everyone. 6 hours from home our RV failed to start and the emergency brake stuck. After many hours we got a tow to this dealer. It was a Sunday and due to a medical appointment we left it and communicated via phone. It needed a battery and the brake issue was user error. They claimed to have run diagnostics to make sure all was in order... $360. This was after telling us initially that the diagnostic fee would be $180, and after another call it would be 1.5, i.e. $270. They put in a battery. They said it cost $675,. We are in our 70's, questioned the cost but noooo, that is the price. We have asked at other dealers and shops. $675 is absurd. They also charged $80 for installing the battery. A total bill of $1,193.70 We feel abused by this group.. Never take your vehicle to this place. Obviously, when they have you over a barrel, advantage is taken.
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