20 New Mexico Ram Service Centers

David and Josh were awesome, I’m old but they took care - Locaana@aol.com

David and Josh were awesome, I’m old but they took care of me and my jeep in the service department

Hector Medina and the team have great customer service, - lopezmartin27

Hector Medina and the team have great customer service, always treat me right and do excellent work.

Q (Marcquise Morgan) the service advisor was great. - Jerry

Q (Marcquise Morgan) the service advisor was great. Dealt with me a politely and professionally, kept me informed during the entire service on my vehicle. Also the service man, didn’t catch his name, explained the issues on the vehicle. Everyone that I interacted at the dealer were helpful and polite.

it didn't start off well. - scimps13

it didn't start off well..i went in on a day my Service advisor was off so i got no help. Once Victor was back he took care of my issue and managed to squeeze me in. even though they were booked for a month out.. Victor worked very hard to get my Compass repaired and back to me ..He knew it was my only vehicle.. Parts were delayed ..but he let me know the status each day and i was able to get ahold of him when i needed to..

The day after buying my car, the windshield wiper water - Syd

The day after buying my car, the windshield wiper water was not working. I was told that was my problem. Very dissatisfied with this dealership. Very nice people until you sign the dotted line. Btw, I paid cash..

I have tried to get service done here in the past. In... - B. Essary

I have tried to get service done here in the past. In 2003 I told the service manager (Shawn) I would not be back. I tried again 5/07/07 and got the same treatment. The - "don't need your business treatment", lack of knowledge, rude, no time to talk, seem bothered by my presence, and must be very unhappy in their job. I have no problem at the Chevy and Ford place (I have one of each). They are friendly and want to satisfy my needs. I will continue to take my Grand Cherokee and Wrangler to the Ruidoso dealership where they want my business and treat me like a valued customer.

Nicole White was very helpful when I went in to get my... - tydalt10

Nicole White was very helpful when I went in to get my vehicle serviced and to order a few parts. She had excellent customer service!

My husband and I purchased a 2021 Jeep Wrangler in March - Theresa

My husband and I purchased a 2021 Jeep Wrangler in March 2024. A few weeks after first service the front end started shaking. The jeep was kept 3 solid days only to find out the tires had been balanced. The service person indicated that ours wasn’t the only car being serviced. A full tank of gas was used up and 200 miles on the odometer. We were told the jeep was taken on two test runs to the nearest exit (no more than 20 miles)! Quality of work not yet determined since we haven’t had opportunity to make a long distance trip.

Service Department is bar-none. I have a 2006 Dodge 2500... - 06DodgeRam

Service Department is bar-none. I have a 2006 Dodge 2500 Diesel and had a bit of trouble with 4x4 - what I thought would be expensive, was fixed quickly and professionally for a low price. Friendly, courteous staff. I hope they'll be taking care of my RAM for years to come!

We purchased a 2018 Power Wagon from Saul. We are from El... - tHg

We purchased a 2018 Power Wagon from Saul. We are from El Paso. We drive to Alamogordo for service. Saul is the absolute best. He goes above and beyond. Our last maintenance was 22Sept2021. I arrived at 9am from El Paso. I had business in Alamogordo and Cloudcroft. When I told Saul he handed me to the keys to his personal vehicle. Now if that isn’t customer service and kindness I don’t know what is. He is an absolutely asset to this dealership. I am surprised by the number of people I run into who speak so highly of Saul. I would also like to give a shout-out to Mike and Tom in service. They are honest and knowledgeable. They go the extra mile to take care of your and your vehicle. Just an all around pleasant experience.

Was there for oil change. They found problem with... - Mizpat

Was there for oil change. They found problem with brakes??? No test drive. Did not fix properly and had to go back again next day. Fixed problem and delivered car. Customer service excellent but not sure about service staff. Usually have no problem.

Steer clear of sisbarro superstore Deming. Had the worst... - Reymoli350

Steer clear of sisbarro superstore Deming. Had the worst customer service ever by any dealer. Gustavo, gave and Sidney not very helpful. They try to squeeze your Social security number to pull credit before they discuss numbers. Won’t deal over the phone or theunail.