2 Mississippi FIAT Dealers

Professional, courteous, went over and above. - CS

Professional, courteous, went over and above. My husband and I purchased a Jeep Grand Cherokee Limited. The salesperson and finance manager were both kind and professional. We were offered to buy service plans and when we declined, we were not pressured in a manner that would be considered unacceptable. Dealership is smaller than the other local dealerships, but the customer service is phenomenal. The had the exact vehicle we were looking for and offered at an excellent price. The online pricing was the same as advertised. We have several MOPARs and bring all of our vehicles to this dealership for service. Cody in the service department is very knowledgeable and courteous. He is always willing to go above and beyond. My experience with dealership was excellent.

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Let me start by saying that Randy in the service - Anita

Let me start by saying that Randy in the service department was a pleasure to work with. My husband and I was traveling home from a work trip when our 2021 Ram 2500 started overheating. We call the nearest dodge dealership to us, which happend to be Carlock CDJR of Tupelo. They were so helpful. Gave us the numbers to a towing company, a car rental and a hotel all right around where they were located. Of course the service dept. was going to be closed by the time we got the vehicle towed but Randy was waiting on us when we arrived. The service department got to work on our truck the following morning. It was ready for us to pickup by 11am Friday morning and we were back on the road home. I can't thank Randy at the dealership and Robby at HR Towing for all their help.

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