The recent review are spot on, the sales people, - Owen
The recent review are spot on, the sales people, specifically Brandon and Alex, are ruining this family owned dealership's reputation that use to be about service and relationships. We have tried to contact them for weeks just to arrange the purchase of one of the 6 different vehicles that would've worked that they had in stock (AND HAD BEEN THERE OVER 100 DAYS). However, we either got no response, or sly and evasive answers to simple questions. Never could get straight answers or they felt the need to try to tell you how you were wrong. I get it, they want to make huge commissions on both the sales proce and in the finance office, but when you try telling people with 800 credit scores that their interest rate is going to be around 10-11%, that's never going to fly and they will pay cash or get a check from their credit union. However in doing so, the dealership will ghost you because they make no commission when you finance elsewhere or pay cash. Sadly, no managers or owners are apparently involved as NONE of their review complaints have even been responded to. Maybe tgeir dales are so great right now they don't care that customers are going elsewhere because of the way they are being treated. If so, they're the only dealership in America that's happening. Who knows, but best of luck and if you are thinking of buying from this dealership, trust the reviews and do your honework because if they are pressing you to buy a vehicle, it's only because they have such a huge profit marked up that they are dancing the minute you leave the store. This is why the family owned dealerships have all but disappeared and are now owned by huge corporate groups like Group1, Autonation, Sonic Automotive and more.
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