54 Massachusetts Hyundai Service Centers

They went beyond and overboard to accommodate me as I - Sgoodwin

They went beyond and overboard to accommodate me as I had my appointment at another location to have a recall taken care of. I thought my appointment was in Auburn. Hats off to a great team!

Earlier this year, I decided to trade my 2021 Tucson - kgalonski

Earlier this year, I decided to trade my 2021 Tucson Ultimate for the 2024 Tucson XRT. Initially, I wasn’t quite sure I had made the right choice since a few features I enjoyed in the Ultimate weren’t available in the XRT. However, after undergoing hip surgery, my perspective shifted completely. The XRT’s running boards (which the Ultimate didn’t have) made getting into the SUV so much easier post-surgery—an absolute game changer for me! I had my first scheduled service appointment a few days ago, and I must say, Jeffrey White and Frank Williamson were both incredibly friendly and helpful. It’s not easy to find such excellent service these days. Jeff took the time to thoroughly explain my service options, especially given my vehicle's low mileage. I was in and out quickly, and I couldn’t be more pleased with the service I received. This service department truly knows how to keep their customers happy and satisfied.

Brought my Hyundai Tucson in for an oil change, - kak

Brought my Hyundai Tucson in for an oil change, everything was great Cole the Service advisor was very polite and friendly. a

Oil chage - annbrown7

The girl who helped us her name was Lia was very personable and was great to deal with. Have had the best service there with our 2016 Hyundai Tucson.

Very helpful when my check engine light came on. - margehdavid

Very helpful when my check engine light came on. Reassured me & was able to make appt for servicing easily. Service was done promptly & nothing was found to be wrong. I appreciate that I was not asked to do other care. I will definitely use their services again.

I just had my first oil change on my Palisade very - murph522

I just had my first oil change on my Palisade very satisfied with the experience

Went in for service today on my vehicle. - pbeckner12

Went in for service today on my vehicle. I have been coming here for years to purchase and have my car serviced and nothing has changed. The team here is always so helpful, kind, and customer first. My service today was led by Molly who made sure to keep me in the loop on my car and even snuck me in for a last minute oil change. Can never thank the team here enough!

Stephanie in the service dept is very helpful. - mafiore19

Stephanie in the service dept is very helpful. She does all she can to help you

Always a pleasure to have service done here. - hank829

Always a pleasure to have service done here. Joseph is easito deal with and communicates with me every step of the way.

Went in for new brakes and tires. - tmass41

Went in for new brakes and tires. Was originally told it would take approximately 6 hours. I did not have a set time so was fine with it. Received an update 2 minutes before the original time of service appointment that it would not be ready until 6:00PM. Having issues with timeliness in the past I arrived at 6:03PM to find that the service department was closed. No one at any point told me that they would be closing and to be there early to get my car. When I arrived home I reviewed the bill and my car to find that they did the lower brand of tires from what we originally agreed upon for the same price. Have used this dealership many times for service in the past but will no long continue to do so.

He is exceedingly helpful,very polite provides and will - JCar81

He is exceedingly helpful,very polite provides and will provide you with a detailed comprehensive explanations with your paperwork.

Work promptly and efficiently done. - eawright37

Work promptly and efficiently done. Was called when completed. No surprises. Will use the service department again.

Great experience - Nbalive91

Came in when already everyone says no had a great experience. Worked out the deal I needed insurance and payments. These things worked out nicely and Manny was very respectful.

I have been buying my cars from Hyundai for over 20 years - wolpub

I have been buying my cars from Hyundai for over 20 years but in all that time I never met a staff member who was as excellent as new Service Manager Adrian Dalzell. He is the nicest and most knowledgeable staff person I ever met at Balise Hyundai. Adrian is top of the line in service!!!

On 1/3/08, my ‘05 VW Passat had a burning smell and began... - sherri_m

On 1/3/08, my ‘05 VW Passat had a burning smell and began to smoke from the rear. I had it towed to Barry VW. Service Manager Carl Evans had me sign a form to have the car diagnosed and arranged a courtesy ride to Enterprise car rental. The next day, Carl called with the results of the diagnosis: $1700 and 4-5 days, as the car needed “a new turbo line and turbo charger,” coming to $970 in parts and $670 in labor. I asked him to be more specific about the parts, to break it down by item. He said the $970 included the turbo line, charger and any necessary gaskets. I requested a written estimate. He said it’s not written down; he could just tell me over the phone. I said I wanted to stop by and pick up a written estimate; he said they don’t write them down. A $1700 repair, plus accruing rental car costs, put me in a financial crisis. I called Carl and asked if Barry would do any financing or payment arrangements for a repair that costly. He said no, but to try VW credit. I applied online at VWcredit.com in an attempt to get enough money to cover the repair bill. I considered not fixing the car and trading it in at the dealership there for an older car for my daughter in college. I asked friends and family for help. I sweated it out. Meanwhile, I had the car towed to another garage for a second opinion. As I paid the $100 diagnosis charge at Barry to get the key back, Carl told me again, “It needs a new turbo. Let me know if you decide to get it fixed.” The second opinion at Village Garage was radically different, resulting in a $147, hour-long repair. The diagnosis was a plugged breather screen. The mechanic cleared the screen and replaced the air filter and the problem was solved. This was nearly $1600 less than the repairs needed as stated by Barry VW. As a result of Barry’s fraudulent diagnosis, I incurred over $500 in car rental expenses, missed two days of work, tried to secure a credit line to cover the high repair cost, and had a week of extreme duress handling all this. When presented with the opportunity to take responsibility for the situation and make it right, Barry’s “powers that be” would consent to only one thing: refunding the $100 diagnosis fee.

I have been taking my IS250 to Lexus of Watertown for a... - ladamek

I have been taking my IS250 to Lexus of Watertown for a while and then I switched just for minor tune up to Ishkan's Bazarian Motors thanks to my friend's recommendation, who is a car enthusiast. Since then, I never took my car to Lexus of Watertown again. Now, I pay between 50 to 70 percent less than I was paying at my dealership and get the same (or even better) service - the only thing I miss is the nice coffee machine and leather seats:) I love my experience at this little shop - first, I knew I am not being screwed, second, I was getting superb service and third, my service finally got more personal. Ishkan is really friendly, trying to always help out anyway possible. Once, I had two flat tires after going over a huge stone on I-85 north at night and just towed my car to his place and left him voice-mail on his phone that night. I knew my car was all set, hassles free - and yes it was! He called me the next day and found really good replacements for the tires. I could never get this kind of service from my Lexus dealership. Although, I moved from Waltham to Wellesley, I still go to service my car here. I LOVE THIS PLACE!

I WENT TO ELITE AUTO SALES IN ABINGTON,MA ON 8/15/08 TO... - RECONSIDER

I WENT TO ELITE AUTO SALES IN ABINGTON,MA ON 8/15/08 TO SIGN OFF ON SOME PAPERWORK ON A MATTER THAT WAS ALREADY SETTLED WITH THE OWNER. WHEN I WENT IN I WAS TREATED WITH THE UTMOST DISRESPECT. THE SALESMAN THERE PROCEEDED TO SWEAR AND USE VERY STRONG VULGER LANGUAGE TOWARDS ME IN FRONT OF MY YOUNG DAUGHTER. I AM A MARRIED MOTHER OF THREE AND I HAVE NEVER BEEN SPOKEN TO LIKE THAT IN MY LIFE. IF THESE ARE THE KIND OF EMPLOYEES THAT ELITE AUTO EMPLOYS THAT SAYS A LOT ABOUT THEM. I WOULD STRONGLY RECONSIDER GOING ELSEWHERE.

Awesome experience purchasing my car, but scheduling - cinngirl69

Awesome experience purchasing my car, but scheduling service....a whole different ball game. They are scheduling 3 months out. This changed my feelings about the dealerships service dept.

Great Experience at Haddad - lahk

Jimi was wonderful to work with. I was leasing a car for the first time instead of buying one and he was thorough and patient with guiding me through the process and making me comfortable with my choice. I was not there for service; I was there to lease a new car. Therefore , the rest of this page of the evaluation is meaningless.

An absolutely joke stating with the GM down! - Afrye3884

An absolutely joke stating with the GM down! Hides behind his keyboard unless he has good news. Get out of the Berkshires for your Hyundai needs! Worst customer service, false promises, and only cares about the initial big $$$$$$$$$ transaction. Then they can’t be bothered with you! Can call a 100x when their lot is short on low mile leases to resell. Or when their repair shop is short on work for an oil change or brake offer… but need something that doesn’t benefit them. You’ll never hear from them!

Hello everyone, I am writing this Testimony because I'm... - lisa

Hello everyone, I am writing this Testimony because I'm grateful for what STANTA Funding Group did for my family and me. When I thought there was no hope, this loan company came and made my family feel alive again by lending us a loan at a very low-interest rate of 2%. Well, I have been searching for a loan to settle my debts for the past three months; all I met scammed and took my money until I finally met a God-sent Lender. I never thought that there were still genuine loan lenders on the internet, but to my greatest surprise, I got my loan without wasting much time. So, if you are out there looking for a loan of any amount, I would advise you to email Mr. Santa, via: creditosantajusta@gmail.com or call/text/Whatsapp +1 (659) 210-0433.

I enjoy coming to this dealership. - Dixie

I enjoy coming to this dealership. Service is great and quick. People are friendly and helpful. I never have a problem with service people