1,190 Massachusetts Alfa Romeo/1000 Service Centers

I have been buying my cars from Hyundai for over 20 years - wolpub

I have been buying my cars from Hyundai for over 20 years but in all that time I never met a staff member who was as excellent as new Service Manager Adrian Dalzell. He is the nicest and most knowledgeable staff person I ever met at Balise Hyundai. Adrian is top of the line in service!!!

Excellent service, especially from Ralph (service - arnaldoagrelo

Excellent service, especially from Ralph (service advisor) and Hector (auto technician) always updated me on the progress done on my car. Professionally handled the case with the extended warranty company. Definitely recommend Balise Kia.

Great pre-sale service - rich

I had Miguel guide me through the leasing process of a CX-3 sport. He was friendly, professional, and considerate -- also very knowledgeable about the car. Although I didn't end up leasing the car because the bank didn't approve my application, Miguel's service impressed me.

Christian Roque welcomed me, when I inquired about a pre own - Ali123

Vehicle. He was very polite and professional. Will definitely do business with him and this dealership. He carefully listened and heard what my needs were. Balise Nissan is the place for serious car buyers who want and expect exceptional service.

I went in to get my car serviced and left very satisfied. - Csherwood

I went in to get my car serviced and left very satisfied. Everyone I dealt with was incredibly friendly and professional! They worked fast and efficiently which made my experience very smooth.

On 1/3/08, my ‘05 VW Passat had a burning smell and began... - sherri_m

On 1/3/08, my ‘05 VW Passat had a burning smell and began to smoke from the rear. I had it towed to Barry VW. Service Manager Carl Evans had me sign a form to have the car diagnosed and arranged a courtesy ride to Enterprise car rental. The next day, Carl called with the results of the diagnosis: $1700 and 4-5 days, as the car needed “a new turbo line and turbo charger,” coming to $970 in parts and $670 in labor. I asked him to be more specific about the parts, to break it down by item. He said the $970 included the turbo line, charger and any necessary gaskets. I requested a written estimate. He said it’s not written down; he could just tell me over the phone. I said I wanted to stop by and pick up a written estimate; he said they don’t write them down. A $1700 repair, plus accruing rental car costs, put me in a financial crisis. I called Carl and asked if Barry would do any financing or payment arrangements for a repair that costly. He said no, but to try VW credit. I applied online at VWcredit.com in an attempt to get enough money to cover the repair bill. I considered not fixing the car and trading it in at the dealership there for an older car for my daughter in college. I asked friends and family for help. I sweated it out. Meanwhile, I had the car towed to another garage for a second opinion. As I paid the $100 diagnosis charge at Barry to get the key back, Carl told me again, “It needs a new turbo. Let me know if you decide to get it fixed.” The second opinion at Village Garage was radically different, resulting in a $147, hour-long repair. The diagnosis was a plugged breather screen. The mechanic cleared the screen and replaced the air filter and the problem was solved. This was nearly $1600 less than the repairs needed as stated by Barry VW. As a result of Barry’s fraudulent diagnosis, I incurred over $500 in car rental expenses, missed two days of work, tried to secure a credit line to cover the high repair cost, and had a week of extreme duress handling all this. When presented with the opportunity to take responsibility for the situation and make it right, Barry’s “powers that be” would consent to only one thing: refunding the $100 diagnosis fee.

Highway Emergency - Buickguy1968

earlier this summer while traveling on Route 3 south I had an electrical issue with my car and could not shut the car off. I drove to the nearest Buick dealer and was turned away, so I drove to Battles and they not only assisted me right away, the service people were great! ordered my parts and additional needed repairs were done quick. I will be back to Battles in the future.

I found this dealership rude and unwilling to help get my... - Rickdeanjr02 m

I found this dealership rude and unwilling to help get my versa fixed in any timeliness. Workers are great at keeping you away from manager.

I have been taking my IS250 to Lexus of Watertown for a... - ladamek

I have been taking my IS250 to Lexus of Watertown for a while and then I switched just for minor tune up to Ishkan's Bazarian Motors thanks to my friend's recommendation, who is a car enthusiast. Since then, I never took my car to Lexus of Watertown again. Now, I pay between 50 to 70 percent less than I was paying at my dealership and get the same (or even better) service - the only thing I miss is the nice coffee machine and leather seats:) I love my experience at this little shop - first, I knew I am not being screwed, second, I was getting superb service and third, my service finally got more personal. Ishkan is really friendly, trying to always help out anyway possible. Once, I had two flat tires after going over a huge stone on I-85 north at night and just towed my car to his place and left him voice-mail on his phone that night. I knew my car was all set, hassles free - and yes it was! He called me the next day and found really good replacements for the tires. I could never get this kind of service from my Lexus dealership. Although, I moved from Waltham to Wellesley, I still go to service my car here. I LOVE THIS PLACE!

great experiance - dwjohnradio

took care of the issue right away.. and fixed right away.. no complaints just a great service friendly people and a great sales staff as well.

Today had our 1st service since we bought it a year ago. - David Munger

Today had our 1st service since we bought it a year ago. $122.00 worth of service but it didn't cost us a thing.The service advisor Mark told us during the work about the 1st 2 services being free when we bought it. I forgot about that. Service advisor Mark was a fine employee and very easy to deal with. 10 stars for the whole dealership.

Always a pleasure to deal with the team at Berkshire - brenda

Always a pleasure to deal with the team at Berkshire Mazda! They are welcoming, helpful, polite and easy to communicate with. Thank you!!