At first glance, the Genesis of Framingham building may - mattliptak
At first glance, the Genesis of Framingham building may not stand out architecturally, but don’t let that fool you—what this dealership may lack in curb appeal, it more than makes up for with exceptional service and an incredibly smooth car-buying experience.
From the moment I stepped inside, every interaction with the team was professional, courteous, and efficient. Most notably, Derrick Smellie went above and beyond to make the entire process of purchasing my new Genesis GV80 not only easy but enjoyable. Derrick was knowledgeable, transparent, and truly focused on delivering an outstanding customer experience. His approach was consultative rather than pushy, and he took the time to walk me through every step, answer all my questions, and ensure I felt confident in my decision.
The process of building and buying the GV80 was seamless from start to finish. The dealership handled everything with a level of organization and clarity that is rare in today’s car-buying landscape. No games, no surprises—just excellent service.
I would absolutely recommend Genesis of Framingham to anyone in the market for a new vehicle, and without hesitation, I’d suggest asking for Derrick Smellie. He sets the standard for what a luxury car buying experience should feel like.
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