6 Massachusetts Genesis Dealers

My service was 100% ! - Karenjacksoncox

My service was 100% ! Daniel greeted me with a giant smile, was super nice and service was timely and I left happy and laughing. Keep it up… your customer service is exemplary. Thank you. Karen Cox

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I just bought a 2025 Genesis GV70. - gracefbat@gmail.com

I just bought a 2025 Genesis GV70. The person we (my husband and I) dealt with was Josue Bournigal. He is a very pleasant and knowledgeable person to deal with about the business and vehicles he sells. He was very helpful in helping us to try different vehicles to make sure that we chose the right vehicle we wanted.

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At first glance, the Genesis of Framingham building may - mattliptak

At first glance, the Genesis of Framingham building may not stand out architecturally, but don’t let that fool you—what this dealership may lack in curb appeal, it more than makes up for with exceptional service and an incredibly smooth car-buying experience. From the moment I stepped inside, every interaction with the team was professional, courteous, and efficient. Most notably, Derrick Smellie went above and beyond to make the entire process of purchasing my new Genesis GV80 not only easy but enjoyable. Derrick was knowledgeable, transparent, and truly focused on delivering an outstanding customer experience. His approach was consultative rather than pushy, and he took the time to walk me through every step, answer all my questions, and ensure I felt confident in my decision. The process of building and buying the GV80 was seamless from start to finish. The dealership handled everything with a level of organization and clarity that is rare in today’s car-buying landscape. No games, no surprises—just excellent service. I would absolutely recommend Genesis of Framingham to anyone in the market for a new vehicle, and without hesitation, I’d suggest asking for Derrick Smellie. He sets the standard for what a luxury car buying experience should feel like.

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Recently purchased a G70. - AdamL

Recently purchased a G70. Vehicle was delivered with 3 severely under-inflated tires and missing the floor mats I paid for. Contacted the dealership multiple times, they said they’d make it right, then gave me the run around and fed me empty platitudes for a month before ghosting me altogether. Once they have your money, they don’t care.

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What a pleasure it was working with the sales manager Jay - AnonymousK

What a pleasure it was working with the sales manager Jay Singh at Genesis Braintree. Upfront and honest, you don't see that in the automotive world today. We were in and out within 45 minutes! Love my GV70, will be sending my family and friends over to See Jay very soon!

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First time at Imperial and I am Impressed. Mike assisted... - jimtomwhite

First time at Imperial and I am Impressed. Mike assisted me the lease end process for my 2018 G90 Ultimate. I ended up purchasing my vehicle. The new exterior styling is the best yet, but the in stock model was a 3.3TT. I couldn't give up the luxury backs only available in the 5.0. So, then Mike and Wenderson guided me through the purchase process. It was a very nice transactional process. I look forward to going back to visit when I'm in for service.

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