52 Massachusetts Chevrolet Dealers

This is not a good place ,price estimate and billing... - Alam Mohamme

This is not a good place ,price estimate and billing ally’s way different !!!so rough

Drove an hour away to purchase a Certified truck from - jaihartzell3

Drove an hour away to purchase a Certified truck from this relentless dealership, only bc it was Certified, having the peace of mind the truck will be sold in great-like condition. While driving home with the vehicle, there was a noticeable difference how noisy it was in the cab, as opposed to when it was test-driven. Absolutely wasn't like that when test driven. After getting a passed inspection sticker, after replacing broken windshield wipers, it was mentioned to the mechanic about the noise and asked to put it on the lift to see where the noise was coming from. It was quickly discovered that the inside of the rear tires was badly scalloped. After contacting the dealership, they asked that I send a video, to which I did. They then said, "well it passed inspection so were not going to replace the tires". I contacted and filed a complaint with Chevy Corporate and after 3 weeks, the dealership finally responded back to them, stating this was a Maintenace issue not covered by the Certified Vehicle Program. Now Im forced to spend money on new tires. How could have these broken windshield wipers and these tires have had passed Inspection with the Certified Vehicle Program? Certified Used Vehicles is all a crock of crap and hype, particularly when Chevy Corporate did nothing to defend me. I should have just simply asked my mechanic to Fail the Inspection Sticker and the Dealership would have been forced to replace them. But I was fooled to believe they would take care of this without question. They also, to date, have refused to submit a copy of a receipt for a bed cover we paid $400 for, allegedly at cost price. After it was installed by one of their subcontractors at a different location, the Manager got very upset when asked for the receipt and refused to give one also. Wonder why all the deceptiveness and multiple excuses. These guys are shady. BEWARE!!! Don't fall for the fake kindness of these Sales Reps and Managers. This is the first time I ever posted a review online. Thats how disturbed I am with this dealership. I bet you none of those Representatives at that Dealership would allow their own son to drive with those tires. BTW, this was my sons first car, being 18 years old. You guys at this dealership made a very bad impression for every other car dealer. You certainly taught him the lesson I was always trying to teach him...DONT TRUST ANYONE. They are out to LESSON LEARNT!!! Will be filing a complaint with the A.G. and other Agencies.

Smooth and easy purchase. Shaun and Gary guided... - Digdaman59

Smooth and easy purchase. Shaun and Gary guided menthrough the entire process. Truck was just as I promised. I would recommend shopping at Balise to my friends.

They stood behind the truck I purchased and I was able to - dsmincu

They stood behind the truck I purchased and I was able to return it for the purchase price and use that cash to buy something else. I'm happy with the resolution.

Kendell was very professional and contacted me as soon as - JD

Kendell was very professional and contacted me as soon as the part(s) were available and ready for service/installation.

Last November we bought a 2015 Accord from Bedard's. - David Munger

Last November we bought a 2015 Accord from Bedard's. We got a decent price for the 2009 Sonata trade in. We were going to pick up the Honda 2 days later but on the way home from there around 6:30 PM another one of the ignition coils went but we could still drive it running rough. The rack and pinion was already leaking which led us to trade it now rather than fix it. Talk about perfect timing, right? So we called Bedard's from the car and long story short we drove back there and they got the insurance upgraded from the reduced coverage we had on the Sonata after it was paid for and transferred our plates to the Honda so we could leave the old car there and take the Honda home that night. And it was a steady rain from when we first went there until we came home with the newer car. All in all they did right by us although with all the frustrations of what the day entailed I didn't bother to try to get the price lowered somewhat but that was on me. I just wanted to get it done and go home, so we did and were relieved that we didn't have to wonder what the next bad surprise would be with the other car. Johanna was our sales person and they were all nice to deal with.

Don Sudbay is the best Chevy service I have ever - Tayles77

Don Sudbay is the best Chevy service I have ever received, Simply the best. Heads above Herb Chambers who I dealt with for years, I found out the Service manager doesn’t even know what he is talking about. My son told me about Sudbay and they fixed my problem in 2 seconds, Chambers had no idea how to fix it, awful.

I had brought my car to my micanic for an oil change and... - stella03986

I had brought my car to my micanic for an oil change and told him about a recall I received for the Rear Crossmember he would not touch my car except to check that out. I called Tom Chevrolet and made the apointment. When I picked it up they said it was fine and put a coating on it. I then brought the car back to my micanic and they told me they didn't do anything and the rear cross member was all rusted and they only had coated what you could see by looking at it. I then call Chris and brought the car back to the dealership. I called the next day and Chris said it was just rusted, I said that is the same as corroded and he said no it was not. So we went back and forth for about 15 minutes. Then he tells me they used a machine to punch into the bar to test it. So I said, now is rusting out with punch holes in it and that just makes it worse. He kept say no and he's not changing it and I can do what ever I need to and call whom ever I want but he's not changing it. I can take it to another dealership. I have bought my last two cars there and 3 of my girlfriend also did. We will never do anything with them again. Every since they changed hands they are so aweful.

This is a dealer who knows how to treat a customer right.... - Doug139

This is a dealer who knows how to treat a customer right. Good service, great parts department, and a sales department that is friendly and fair to its customers. They offered me more money for my trade-in than any other dealer recently. Too bad GM is such a mess.

The sadest day was when I found out that Keagian went out... - uxbridge63

The sadest day was when I found out that Keagian went out of bussiness. They where the best in the area.. I would look for Dean to buy a car from no matter where he was after buying 7 cars!It was a honor to due bussiness with this dealship for the years I have

GREAT JOB FAST AND FRIENDLY SERVICE - MASSNG

GREAT JOB FAST AND FRIENDLY SERVICE

service with vinny - RLfive7

I'd like to thank Vinny and his crew for the service work on my truck.Talked with him (he was recommended by some one)took truck in and done next day. Happy with work and service done. highly recommended.