557 Maryland Used Car Dealers

I had given a rating after our 2023 Camry purchase. - okay

I had given a rating after our 2023 Camry purchase. The dealership got in touch with me and made good of all the complaints I had. GAP and Extended warranty were removed and the hole on the floor made good. I appreciate Alec, The Used car salesmanager and all others that made my transaction go well. Thank you guys. I have my eyes on that Landcruiser. You will soon make another sale. Keep it up 👍

Purchased multiple cars from Jim Coleman. - l47ncvru

Purchased multiple cars from Jim Coleman. Professional dealership. Salesman, Marvin was easy to deal with. Highly recommend.

Great experience all around. - josh

Great experience all around. Bought my new Pacifica just before the new year hassle free. Alex, sales, was my rep. Alex is a knowledgeable, no-nonsense, straight shooter, and he was my respectful of my time. Greatly appreciated the professional treatment from the entire staff, including Terrell and the general manager.

I was in the process of buying a pre-owned 2024 - paul.b.obrien

I was in the process of buying a pre-owned 2024 Mitsubishi Mirage G4 from this dealer. I was preapproved and ready to pay, however the general sales manager, Claudio Goedhart, sent me two deal sheets with incorrect information. One had the mileage wrong and I asked him to correct it. He took awhile, but finally sent me another sheet. This time, he had included the cost of an extra warranty in my financed amount - a warranty that I had explicitly told him I did not want. I asked him to correct that and he stopped responding to me. Mind you, this all took place over the course of half a day or longer. I left him messages which he didn’t respond to and yet the car was still showing as available on their website. The next day I left him more messages and he still ignored me. That evening, the car was gone from their site. I suspected that someone had bought it with the warranty and that I had been ignored and disregarded so they could make an extra $2-3k of profit. I sent an email to David Cosby, the General Manager and he told me that the car had been purchased by someone who walked in who didn’t buy the warranty, they just completed the paperwork and paid more quickly. An opportunity that Claudio cost me with his incompetent and rude behavior by continually sending me incorrect deal sheets (purposely?) I am not at all sure that Mr. Cosby told me the whole truth either. He responded by offering me another older car with more mileage for the same price and was unwilling to negotiate. Bottom line: don’t do business with these people.

I saw the reviews , but I still went anyways . - Faron X

I saw the reviews , but I still went anyways . Ending up leaving with more than what I came in for . From the Salesman (Manning ) and The Sales Manager were all welcoming . We got straight to the point . It was nothing but great vibes and a smooth process . Me and Friend purchased a vehicle and have had no problems at all . If you looking for place with reliable cars , and decent payment structure. Look No Further !!! Thanks Amko Autos for all you do for your customers !!!

Carhaven sales person Rico was very helpful with all - Raschellhaas

Carhaven sales person Rico was very helpful with all questions and test runs. Very responsive and accommodating. I will recommend to friends looking for vehicles in the future

Always great service and knowledgeable staff. - Terrain19

Always great service and knowledgeable staff. Best customer service ever at any dealership I have ever dealt with. In short, they are simply the best.

I've purchased two Nissan trucks from Hamilton over many - Happy Titan owner

I've purchased two Nissan trucks from Hamilton over many years and am very satisfied with my buying and service experiences. Will Swartz sold me the 2017 Nissan Titan I currently own and Karl Collum is my service manager. Both are extremely professional and highly competent. Will was extremely knowledgable about the vehicle and very thorough in answering all my questions as I considered it's purchase. Karl recently helped me navigate a repair to the ignition switch interlock. Although the repair didn't work the first time, Karl fit me in the very next day and had the repair done correctly. Even though I had to wait two hours for the repair, there were no additional costs to me. I travel 26 miles to have my truck maintained and serviced at Hamilton Hagerstown. To me, the reliability and concierge service they provide are worth it. Even though I am dissapointed Nissan discontinued the Titan, I will buy my next Nissan from Hamilton.

Good customer service, and Landry was a good salesman, - Curtisbynum23

Good customer service, and Landry was a good salesman, good business. I was satisfied with Landry help!

It was a great deal coming from outta state. - Beezo315

It was a great deal coming from outta state.. I was pleased how everything went was able to pull with my Jeep

RUN don't walk from these guys. - c_klingman

RUN don't walk from these guys.... I should have done my research BEFORE getting to a purchase point with Global Auto. ALL of the previous reviews were exactly what happened to me. - Advertised cars are not available - Sarah (on-line sales) is impossible to reach via text or phone - Advertised prices is NOT the final (or remotely close) to the final price - Sale personnel at the dealership are of limited help or value in the process Buyer beware - used cars sales is already a SHADY business, these guys are some of the most shady.

They met our price requirement and were super nice the - Dbensonjr2

They met our price requirement and were super nice the whole time we were there.

I had a positive experience, my sales person Damon - Kimmie

I had a positive experience, my sales person Damon Beckford was professional and did not under mine my integrity. I’ve been searching for two years. Due to negative experiences I put purchasing a vehicle. That is until I met Damon. Chase was a sweetheart.

Staff was comforting, patient and explained everything so - athump19

Staff was comforting, patient and explained everything so that I could understand. The time I entered for service until I was released was a little over an hour.

My purchase of a new Toyota Corolla was handled in a - Susan J.

My purchase of a new Toyota Corolla was handled in a professional, courteous manner by Geoff R. Many thanks.

Thanks Gabi for your awesome service. - Happy customer

Thanks Gabi for your awesome service. You didn’t allow me settle for less than I deserved. I will be forever grateful and thankful for you. Keep up the good work God Bless😊😉

Best experience ever. - Doctor Patel

Best experience ever. Love my car and love the dealership. Keep the good work going guys.

I came in the other day for a regular maintenance check. - darobshaw

I came in the other day for a regular maintenance check. My assigned service advisor was Bryanna Tate. She was very friendly, attentive, and knowledgeable. She provided a clear and detailed repair estimate. In discussing the services identified in the repair estimate, she invited questions, and answered respectfully. Some of the necessary work required ordering parts, and a later return for the service. That evening, I received a voice mail from Bryanna informing me the parts had been ordered and delivered, and that I could call back to schedule the service. I appreciate the timely response and her effort to complete the job.

It was a dealership that seemed to have it together. - deanw092861

It was a dealership that seemed to have it together. Only issue was waiting on finance people to sign the papers.

Predatory, Dishonest, and Dehumanizing Experience – Stay - consumer1

Predatory, Dishonest, and Dehumanizing Experience – Stay Away from Jones Junction I went to Jones Junction Used Car Superstore with a friend to purchase a vehicle we had seen the day before. We were negotiated to $13,000 out the door, with me putting $8,000 down and my friend financing the rest at 14% interest. The car was in great shape aside from minor cosmetic issues, but the dealership told us that Spencer couldn’t get financing due to his lack of credit history. We left disappointed. The next day, Jackie (our salesperson both days) called my friend to say financing was now possible. We returned, only to find out the original vehicle had been sold. We told Jackie A Coco Jr we were interested in something similar — under $10,000, possibly a Fusion, Focus, or Corolla. He continued showing us cars over our budget until I asked him to search more appropriately. He came back with a 2012 Toyota Corolla priced under $10k. The car was in poor condition: a cheap aftermarket radio, damaged interior, center console held together by a single wood screw, peeling door seals, and signs of heavy prior use as a fleet vehicle. The car had multiple past repairs (including two alignments), and was valued on Kelley Blue Book at $5,000–$8,000 — but they tried to sell it to us for $12,000. When I brought up KBB, Jackie dismissed it as invalid because “they don’t sell cars.” and "just a consumer tool" He ignored, dismissed and steamrolled through the process. gaslighting my friend the whole time. Despite telling Jackie that my friend is a waiter going back to school and I am a terminal cancer patient with no income, he continued to pressure us into a bad deal. He refused to negotiate, refused to waive the documentation fee, ignored my requests (twice) to shop for our own auto loan, and took advantage of my friend’s desperation. Things escalated when I asked about his commission. Jackie got angry, asked me to step outside, then cussed me out and pointed his finger in my face in a threatening manner. I stayed calm and continued to ask questions. He eventually stormed off. I reported this to a manager. My friend canceled the deal and watched them shred the paperwork. This was an incredibly upsetting and dehumanizing experience. The dishonesty, emotional manipulation, and disrespect were unacceptable. I will never purchase a car from Jones, and I will actively warn others not to either

I had the best experience buying my 2024 Corolla. - oscarthethird45

I had the best experience buying my 2024 Corolla. Jose was the best he did not pressure me and he was very professional. Darcars of Baltimore ROCK

Process was very good and sales person Matt was very - rjmcnamara33

Process was very good and sales person Matt was very personable and accommodating. Pleasant experience

I bought a used vehicle here,within months it started - irvin.folgar

I bought a used vehicle here,within months it started consuming lots of oil, I took it to the dealer where they only performed oil changes, never once they took me serious, My car engine died 2 years later, please dont buy any vehicles here. I tried to get it fixed under warranty but they said there was nothing wrong with the engine. This dealer sells bad vehicles, do not buy here, they won't honor the warranty

Really laid back dealership. - Didi

Really laid back dealership. They don’t hassle or haggle you. They are there for you if you want the vehicle. We were left undecided and they had no input on our decision…no pressure. Fast transaction and we were on our way. Will buy a car from they again.

I have dealt with and used Lynn as a service consultant... - Wesw590710

I have dealt with and used Lynn as a service consultant for 15 plus years. Honest, helpful, thorough, and always a pleasure to deal with.

Gracias por la ayuda que nos brindó y nos ayudó en... - Megaalcon1980

Gracias por la ayuda que nos brindó y nos ayudó en nuestras dudas sobre el carro muy amable y respetuoso un buen dealer lo recomiendo

Josh , Mike, and Corey were very nice and helpful through - Rt99jt

Josh , Mike, and Corey were very nice and helpful through out the process. Thanks It was a great experience.

Had an excellent car buying experience, and great first... - Hondabuyer530

Had an excellent car buying experience, and great first service visit. Exceeded all of my expectations.

The service was excellent and the car was of great - Mario Rivas

The service was excellent and the car was of great quality. I’d highly recommend anyone looking for a good starter car to try the used car factory.

Jennifer is awesome! - nhz

Jennifer is awesome!!! She’s very professional and caring. You need more of Jennifer!!! Great job Jennifer 👍🏽