42 Maryland Jeep Dealers

I bought a used vehicle here,within months it started - irvin.folgar

I bought a used vehicle here,within months it started consuming lots of oil, I took it to the dealer where they only performed oil changes, never once they took me serious, My car engine died 2 years later, please dont buy any vehicles here. I tried to get it fixed under warranty but they said there was nothing wrong with the engine. This dealer sells bad vehicles, do not buy here, they won't honor the warranty

I purchased a vehicle from the Jeep dealership in - c. toland

I purchased a vehicle from the Jeep dealership in Woodbridge, Virginia, in August 2023. Since then, I've relocated to Maryland and have visited my local Jeep dealership for service from time to time. Although I can’t quite put my finger on it, the atmosphere at the Maryland location often makes me feel inclined to drive back to Virginia for my services when I can. However, due to convenience and timing, I recently scheduled an oil change at the dealership here in Bel Air, MD. I pulled into the quick oil change lane and into the garage, where a friendly employee greeted me, took my keys, and directed me to Kiosk #2 for assistance. As I waited, I placed my purse and laptop on the small counter when a man sat down and asked what service I needed. I informed him I was there for an oil change, and he immediately commented that he didn't have my paperwork, then started assisting another customer. Feeling frustrated, I moved my belongings and stood at Kiosk #1, wondering why I had just been dismissed. Shortly after, the gentleman who took my keys handed my paperwork to the man at Kiosk #2, who then began entering my information. I asked why he had initially turned me away, and he responded that the customer he was assisting had a 3 PM appointment for an oil change. I informed him that I also had a 3 PM appointment and questioned why the other customer's appointment seemed to take precedence over mine. He explained the pull-in protocol, but it was clear he hadn’t paid attention to the process I had already followed. Instead of assisting me, he chose to be dismissive and rude. After a tense back-and-forth, I informed him that I no longer wanted him handling my service. He then handed my paperwork to the employee at Kiosk #1, who remained impressively professional despite the situation. Unfortunately, my experience at this dealership was ruined by the rude behavior of the employee, Keith Capps.

David Johnson is a wonderful Service Manager! - hpam

David Johnson is a wonderful Service Manager! He is always accommodating and explains details whenever repair or maintenance is needed. Dave and his team have kept my Liberty on the road and going strong for more than 202,000 miles. I drive the extra miles to Paola so Dave can continue to provide exceptional service. Thanks Dave, keep up the great work! I am confident in the service you provide at New Century DCJ in Paola, Kansas.

Extremely helpful and curtious. - Archier20

Extremely helpful and curtious. Good deal and pleasant experience. Would buy there again thank you

Jeff Forsberg did a wonderful job replacing my window - grumpy6722

Jeff Forsberg did a wonderful job replacing my window motor. Keep up the good work.

My whole purchase process with Fred Frederick was very... - Luke

My whole purchase process with Fred Frederick was very smooth and completely hassle free. Salesperson Susan and Allen are professional and keep their promised price, which was negotiated through emails. Financial manager Mark checked with several financial institutions to help me find the lowest rate for my loan. They even worked overtime with me at the Friday night to complete transactions because of my late arrival. I can't be more satisfied with this dealership, and to be honest, they are above my expectation.

Will was great! - Jeremysroberts@hotmail.com

Will was great! I flew from out of state to purchase my new Ram and drive it home (600+ miles). The deal we made and the easy purchase was well worth it! I was in and out in one hour with no surprises! Chalk up another satisfied customer thanks to will at CDJR!

Incompetent - DieselWK

I took my Grand Cherokee to get service and repairs. After 6 months of poor and incomplete work done by their mechanics, I will never return. So sad because they are the closest dealer. They can't even get a recall repair right.

Professionals that know their cars. Willing to let... - DarcarsDirt

Professionals that know their cars. Willing to let customers know benefits and deficits of car models. Pleasant , hardworking professionals that appear to enjoy their work. Well run dealership. Good service department. No games, just an honest sale. Bought two cars from this dealership