We made the mistake of buying a used 2012 Honda Insight - e4darthjac
We made the mistake of buying a used 2012 Honda Insight from a different dealer. It wasn't until we replaced the engine twice that we discovered there was a design flaw in the engine (Yeah, we should have figured it out the first time). We were faced with thousands of dollars worth of repairs, and we still owed money on it. We went to Berlin City Honda and explained that I have had a great relationship with Honda since 1983. My Dad had a Civic Hondamatic. Later, my wife had an Accord when we were first married. We had an Odyssey for years while the kids were younger. Berlin City Honda took the Insight, giving us a fair trade on it, and put us in a 2019 Honda Accord hybrid.
We've only had the vehicle for 2 days, but we are very happy. Cody, our salesman, called today to see how we were enjoying it. Other than a little nagging issue with the tire pressure monitoring system, it's been a dream.
Cody was a great salesman too. He communicated well. He listened well. We had good conversation. He looked for vehicles that would meet our needs, and fit as closely into our budget as possible. In the end we narrowed it down between a CR-V and the Accord Hybrid we finally chose.
Thank you Cody, and the team at Berlin City Honda. Several times other employees greeted us, held doors, and offered us coffee, or water. The loan officer, Mark, was super nice too.
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