6 Maine Honda Dealers

We made the mistake of buying a used 2012 Honda Insight - e4darthjac

We made the mistake of buying a used 2012 Honda Insight from a different dealer. It wasn't until we replaced the engine twice that we discovered there was a design flaw in the engine (Yeah, we should have figured it out the first time). We were faced with thousands of dollars worth of repairs, and we still owed money on it. We went to Berlin City Honda and explained that I have had a great relationship with Honda since 1983. My Dad had a Civic Hondamatic. Later, my wife had an Accord when we were first married. We had an Odyssey for years while the kids were younger. Berlin City Honda took the Insight, giving us a fair trade on it, and put us in a 2019 Honda Accord hybrid. We've only had the vehicle for 2 days, but we are very happy. Cody, our salesman, called today to see how we were enjoying it. Other than a little nagging issue with the tire pressure monitoring system, it's been a dream. Cody was a great salesman too. He communicated well. He listened well. We had good conversation. He looked for vehicles that would meet our needs, and fit as closely into our budget as possible. In the end we narrowed it down between a CR-V and the Accord Hybrid we finally chose. Thank you Cody, and the team at Berlin City Honda. Several times other employees greeted us, held doors, and offered us coffee, or water. The loan officer, Mark, was super nice too.

Service was fast and on point would recommend mike at - Jguibeau80

Service was fast and on point would recommend mike at Honda Service was amazing and helpful

They did what they promised. - Mike

They did what they promised.Kathy did a great job as well as the sales manager.

No sense of urgency with getting floor mats or visors for - Zhanlon

No sense of urgency with getting floor mats or visors for my vehicle. Not even the first aid kit. Honday surveys are bought for 10/10s and i would assume the same with their facebook. Maybe was a one off experience? But with no follow up from them i assume its just the way they do business.

Don't waste your time shopping or service - Maine30

Darlings Honda of Bangor ME will always match if not beat their pricing on vehicles. Service department that is not customer service oriented. Looking to get money from single woman who they think don't know any better. Are un-informative and refuse to ask or listen to ways to better their service or processes. General manager Todd Embelton in fact hung up on me after cutting me off in conversation and not even asking me my reason for speaking with him. He's lost a customer for good.