Best auto buying experience we've ever had! - Chris L.
Best auto buying experience we've ever had! We were trading in our 2016 Volvo XC90 for a new one. My wife had her eyes on a 2023 XC90 at Bergeron's, but it had sold already. Billy Thomas showed us a few available 2024's, and they had one she liked even more! Billy was very friendly, knowledgeable, explained everything, found us all available discounts we qualified for, and worked hard to get our trade-in price (sight-unseen) higher. When we brought in our trade-in Volvo, Bill Thomas, the general sales manager (he's Billy's father too), bumped the already-agreed on value by another $500 after he saw it. The finance manager, Joy B., was very patient, friendly and also explained all options. Billy also spent a good deal of time explaining and demonstrating all the newer upgraded digital features of the XC90 to us. At no time did we feel rushed or pressured. Both Bill and Billy have helped take care of a few after-sale questions quickly and easily. We're really glad we bought the 2024 instead of the 2023. And we're really glad we bought it at Bergeron's. It couldn't have been a better experience- at least for car shopping. Thanks to everyone there.
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