665 Kentucky Used Car Dealer/1000 Service Centers

Great people, good service, nice environment. - Amber

Great people, good service, nice environment. I like coming here and highly recommend the dealership.

Awesome folks for both sales and service. - ChrisWalls

Awesome folks for both sales and service. Complimentary charging station for EV vehicles. Courtesy lounge during business hours.

Sell you service and parts that you don't need.... - KEITH HOUSMAN

Stay away at all cost.... I had a blower motor replaced in June 2015 at Mike Smith in excess of $400....And in April 15 it quit blowing so I returned to Mike Smith to find out and fix... Came out stating that I needed a control head at 1,100.20...I questioned them and told them I would take it to the Cape KIA for a second opinion...Was rude that I didn't let them fix... Cape told me exactly what the problem was ...Blower Motor Resistor... My cost for them to tell me $80...with an est of 169.00 to fix... Misdiagnosed a problem .....Their cost to fix $1,100.20 need a control head due to a blower motor not working... Actual cost to fix New Blower Motor Resistor 18.89 and 10 labor at local body shop... Rude when called out on this... No I now will never trust a dealership ....

The service was excellent and fast. - tassel_judo0u

The service was excellent and fast. All the folks were professional and, knowledgeable and courteous.

Purchased Toyota Camry - Lets go places

Brock Crouch was awesome to work with. He was very professional and friendly. The closing was “icing on the cake” Dannie was so pleasant, personable, and professional. Enjoyed all aspects of the transaction.

Went for oil change, drove away with new truck - Babyface

Went for regular service on Highlander and found a great deal on a certified Tundra pickup. Happy with offer for trade in and purchased Tundra. Very happy with transaction!

I recently broke down in Berea Kentucky while on a trip... - Jeff D

I recently broke down in Berea Kentucky while on a trip home to South Carolina from Illinois. I had my Toyota sienna towed to Toyota south in Richmond the morning after it broke down. I explained the situation to the service manager and assistant service manager. I ended up having to stay in a motel for three days. However, I commend Lily, Joe, Jim and the tech that worked on my van. My wife and I were extremely stressed out being stranded 300 miles from home. Everyone I dealt with throughout the ordeal was understanding of our situation. They really did jump through hoops to get us back on the road. Thanks to the service department, we made it home safe.