14 Kentucky Hyundai Dealers
Was taken very good care of while I was there and after - Cadillacguy07
Was taken very good care of while I was there and after great service too
Clean, organized, a large selection with a non intrusive - Frank_haysley
Clean, organized, a large selection with a non intrusive process. Easy to work with from start to finish.
I bought my car new there and they were great. - Robert A.
I bought my car new there and they were great. I won't take it anywhere else for service.
Matthew greeted me on the the lot - creekjumper56
Matthew greeted me on the the lot earlier in the day , I told him my wife was interested in getting a Tucson and I wasn't sure of current pricing and the different Tucson models he gave me his card and I told him I might be back later that day. My wife and I returned that afternoon and I asked for Matthew. He was very knowledgeable about the different models and the equipment, how to work it as well as set it up. he also was very attentive when we took a couple of test drives explaining how the different features work to my wife. I never felt pressured as we went though the purchasing process . My wife loves her new Tucson !!
From my first interaction, I have been impressed with - Jon
From my first interaction, I have been impressed with Cronin Hyundai. The sales department has always been upfront and operated with integrity throughout the entire process. I just purchased my 5th new Hyundai from Wayne Mitchell (sales) and Austin (sales manager) who are both very knowledgeable and professional. Ask for the "Guy with the Hat"; Wayne is a pleasure to work with!
Buddy Rue went above and beyond to help me lease a - email@example.com
Buddy Rue went above and beyond to help me lease a vehicle that would ultimately meet a list of dealbreakers on my end. I have not dealt with car prices since before the pandemic; the shock and horror I experienced at the UNBELIEVABLE increases in car prices post pandemic was completely unexpected. Buddy was EXTREMELY empathetic to my specific situation and financial constraints. Buddy is professional, knowledgeable, very responsive and listened to what I was asking for versus trying to push a car I could not afford. I provide customer service for a living so my expectations are high for the type I customer service I should be receiving. Buddy absolutely exceeded my expectations! I have no hesitation in saying you should give Buddy a call if you are looking for a car .... he will definitely help you find the right car for you at a price that won't empty your bank account!
My wife and recently decided to purchase a Hyundai from... - troy.varelas
My wife and recently decided to purchase a Hyundai from Don Franklin in Lexington. We were assigned Darryl Bond from the sales department and could not have been more impressed with his professionalism and vibrant attitude. It is always refreshing to work with someone that truly cares about what they do. Purchasing a vehicle from any dealership can be a daunting task and, in many cases, a frustrating experience. My wife and I have purchased vehicles from what many consider as luxury brands. In comparison, the service that we have received from not only Don Franklin as an organization, but specifically from Darryl was truly exceptional. I will recommend Don Franklin to anyone that is in the market to purchase a vehicle and will further recommend working with Darryl Bond. Thanks again for the great experience and we look forward to working with you in the future!
The Varelas Family.
Carlos was a wonderful person to work with. - Babyann1973
Carlos was a wonderful person to work with. Made the long drive a pleasure to do
I recently bought two new cars at this dealership. The... - Grandchildren@3
I recently bought two new cars at this dealership. The salesmen just answered my questions without any pressure sales pitches. The finance manager which I call "The finance wizard" was amazing! He was truly honest about everything from the beginning. No three hour false back and forth like the other dealerships that wear you out until you agree to a payment that you cant afford. If you have to worry about making a payment every month that you are struggling to afford, it makes it impossible to enjoy your new car. Will went to bat for us with everything he had and got us a payment that we could afford ! For anyone who is thinking about buying a new vehicle but think they cant afford a big payment or dont have perfect credit like us..., you owe it to yourself to give Will a chance to help you. We got a payment that we could afford with zero percent financing! Hyundai is one of the most reliable cars on the market with the best warranty on the market. Oh yeah, and their cars have tons of extra features including incredible safety features that are standard which dont cost extra like the competition charges for.
Amazing! - Cody wilson
Great place to go! Ask for nina only she'll make sure you're taken care of. Her attitude and personality is award winning. Really made the whole car buying experience amazing.
If I could give a 0-star rating, I would. - highlydisappointed
If I could give a 0-star rating, I would. I was with a family member when she bought a Santa Fe from this dealership. It was a trade in, and they claimed it had been in the service department to be checked out. Obviously, that was not the case. The motor has a recall and the car leaks oil badly. Took the car back in the next day and they refuse to fix it. They told her that it would cost her 4000 to fix the issue. Not an honest dealership.
Pricing that beat my local dealer by $2000 - KCfromNC
I had a great experience with Don Franklin Hyundai. I was looking for a new 2020 Elantra and considered several dealers across the Southeast. The price they advertised online was legitimate (not always the case with other dealers), and it beat my local dealer in NC by $2000. They were very transparent with pricing, and gave prompt service as well!
I took my car here for service and paid out a quite a bit - Johnsonanita1971
I took my car here for service and paid out a quite a bit of money to get my car back not fixed as promised they also stole out my trunk I wish I had checked for reviews first
Ask for sales person Jeff Duncan for a great experience - Andirn
This was my 5th vehicle purchase in my lifetime and I had the best experience ever working with Jeff Duncan. It was like I was talking with a life long friend about what I wanted in a vehicle. He adds just the right amount of personal interaction, encouragement and humor to the car buying process. I am thankful Jeff was the one I ran into first when I visited Linwood. Also need to mention Lacey in the financing/contract department. Her friendly attitude, competence and efficiency helped make the purchase process comfortable.