11 Kansas Volkswagen Service Centers

Courteous and polite service. - Daniel Hosey

Courteous and polite service. Estimate of time for service time was accurately communicated. Facilities clean.

BMW has the worst service department we have ever... - JReichenberger

BMW has the worst service department we have ever experienced. We took our SUV BMW in for yearly service and it came back three days later in WORSE shape that when we brought it in! We have purchased three BMWs in the last 10 years but we will not be doing this again. When I went to pick it up, they had gashed in the back of the car with some type of tool. And then we discovered, after we got home (one hour away, that they hadn't even changed the oil!! Never again...

On side of road needing help - Web3rd

Broken down on side of road needing hard to find parts. The parts guy Keith jumps in with both feet to find solutions. Finds parts, checks with other dealers to confirm inventory. By far the best parts service I've had in years. Keith has hero status. If he is representative of the dealership, you should make them your VW solution. Thanks again for all your assistance!

It was a awesome experience. - Glenda

It was a awesome experience. They know what they are doing. Great experience thank you so much

Amazing, but more for the service adviser. - bgalligher

Amazing, but more for the service adviser. An employee like Melissa Reno, made my experience amazing! Melissa kept me up to date on what was going on. Even from the first phone call I was impressed! I told her what I needed and while we were talking, she asked me what my email was, and BOOM! she sent me the estimate! Even though my car was 3-4 weeks late getting done, and keeping in contact with me, and letting me know the situation was, Melissa still made the experience amazing. I drove all the way up there from the Wichita area to have my car repaired, due to the horrible experience I had received from Steven Volkswagen in Wichita. And because of the amazing experience, as long as I get the amazing service, I will definitely drive over 2 hours again to have repairs done or a simple service done on my car! Thank you Melissa Reno!