23 Indiana Mercedes-Benz Service Centers

I was extremely pleased with the service of my auto (with - brad_homes

I was extremely pleased with the service of my auto (with the video) of all inspections !

I stopped by today very frustrated with the Mercedes app - Mandy

I stopped by today very frustrated with the Mercedes app and Chris Oliva helped me. He was so patient and helpful!

It was a pleasant experience dealing with our salesman, - SN2935

It was a pleasant experience dealing with our salesman, Derek Moore, and to have the Sales Manager, Nick Bosak, introduce himself to us. There will always be some tense moments as the wheeling and dealing moves forward and especially coming to acceptable trade-in value and price of vehicle in closing. Having just purchased our new 2024 KIA Sportage PHEV in Vista Blue exterior and Black leather-like interior is gorgeous to us. Even a staff member from the Service Department came to us and introduced themselves and helped clarify the new vehicles oil change frequency. If zero is terrible to 10 extremely satisfied. I would give a rating of 10+ to Bosak KIA dealership located in Burns Harbor, Indiana. One thing to know about the KIA warranty it is not a full five-year / 60,000 mile warranty that was expected. It is 3-year / 36,000 miles warranty and modifies upto more limited warranty coverage of 5-year / 60,000 miles. Plus, there is more warranty coverage for roadside assistance, powertrain and PHEV components as well. So far we love the vehicle and does exactly what our salesman explained, but must say there is more to learning a PHEV vehicle. If you plan on buying a PHEV or All Electric make sure you get a 220 volt charger. The charger that comes with the vehicle is dedicated to 110 Volt and to fully charge the battery from 1-mile to 34-miles (battery size is 13.8 Kwh) took 22-hours. If used a 220 Volt charger takes 2 to 3-hours. My wife and I highly recommend this dealership and it's staff.

oil Change, front end alignment & tire rotation! - What a gift!

Outstanding customer service & clean facility! Also, great coffee & delicious muffins while u wait. One of the best dealerships in our area! Always a pleasure to do business with such a caring staff.

Excellent service for 4 years! - john hooper

I bought my Mercedes from this dealership back in August of 2012 and have taken it only here for all services and maintanance for these past 4 years. It is always a pleasure to deal with Kurt and Jason in service! Everyone there is pleasant and knowledgeable and thanks to them, I have never had one light or issue with my Mercedes! I will always bring my car there and when I add another Mercedes I will definitely buy it and maintanance it through them! Thanks to all of you for keeping my car brand new everytime I drive and I never have to worry!

Always have issues with scheduling service on line and - Dissatisfied customer

Always have issues with scheduling service on line and when you go in for your service after receiving confirmation, they tell you they don’t have you on their books! Lied to us about locks on wheels. We edited over two hours and while we were there there was two other men waiting on their car for over two hours that were very very mad about their service. We will NEVER buy there or bring our car there for service! HORRIBLE HORRIBLE SERVICE AND THEY CAN’T SEEM YO KEEP THEIR EMPLOYEES

Always pleased with the excellent service from this great... - ddusko

Always pleased with the excellent service from this great and friendly group. Quick efficient service. I received a cleaned car which is much appreciated. I would definitely recommend others to come here. Thank you again.

Beware of this dealership. - Ehenry

Beware of this dealership. Get a second opinion before dealing with them. I took my car to them because I had a signal of a malfunction headlight. They diagnosed my car and said it would cost me $1287.00 to repair. I had a module out. I authorize the repairs. Upon completion of the repairs I took my car home, put it in the garage and when I took it out a week later the same signals came on. I called them I had to set another appointment and this time I was told I had a module out and the cost for repairs was $3,300.00. I picked my car up after speaking with the manager. I then took my car to Coast to Coast on 96th and Keystone. They rediagnosed my car and explained they could not do the repairs and referred me to Worldwide. Excellent service at Coast to Coast. Worldwide diagnosed my car again and found I had a faulty drying pack. Replaced it. I paid $138.00. Thanks Worldwide for your excellent service. Again BEWARE OF SILVER STAR.