47 Illinois INFINITI Service Centers

So I went to the QX 80 RSVP event with my dad the other - Castorjay14

So I went to the QX 80 RSVP event with my dad the other day. Do you wanted to try to get my mom to buy a vehicle And get her out of her navigator that had nothing but transmission problems. Well, I was there I had a conversation with the service manager, Tony. You reminded me of my grandpa recently passed away. Tony is filled with a ridiculous amount of knowledge on the GTR’s from Nissan and how the turbo work on the cars. And that the same performance transfers over to the Infiniti lines with some of their new models. We talked about it an hour just on maintain an engine that has turbo and how to properly a lot of turbos to drain in a position for about a minute or two every time when you turn your car off. These filled with a vast amount of knowledge and I enjoy talking to him when I come to get my oil change on my vehicle. it’s nice having somebody to chat with about cars and I definitely learned a lot jus. Andreas is another one to talk to you about My questions on the Q50 model and trying to get some special parts from Japan

Had new tires installed last week but caps were missing. - KYW829

Had new tires installed last week but caps were missing. Returned to have vale caps installed on my tires.

Worked with Sebastian in service and sales with Steve and - alexpl92

Worked with Sebastian in service and sales with Steve and Stan. Top experience highly recommend them for service or sales. Thanks again guys!

Excellent experience at service department getting my - James

Excellent experience at service department getting my vehicle serviced. Highly recommend Service Rep Jenny Suarez who kept me informed of the status of my vehicle.

Easy to make an appointment. - Pamelasig

Easy to make an appointment. The vehicle looked great inside and out when service was completed

They gave me a windows as to when they would be at my - debala9

They gave me a windows as to when they would be at my residence and they came early.

It was an absolute pleasure working with James to option - M3owner

It was an absolute pleasure working with James to option out and order a brand new M3 Comp X drive. While I ended up buying elsewhere (I found my dream car in the exact specs I wanted), James was extremely pleasant to work with and made the order process very simple when getting a G80 M3 from the factory was not as simple. He made sure I was aware of all of the costs involved & took great care in making sure things went smoothly. This is my local dealer, and there have been other things I have needed helped with since buying my M3 that James was quick to assist with & when I am ready to purchase my next new vehicle he will be my salesman on it. Shop with confidence.

Good service, service worker very helpful, Location of - Loriwexler

Good service, service worker very helpful, Location of facility should be moved farther north like it was on frontage road.

Once you get connected to service team, they do a great - kim.clark23

Once you get connected to service team, they do a great job in keeping you informed, providing options and completing the service properly.

Lee Zarras has always been very cooperative and pleasant - Pete

Lee Zarras has always been very cooperative and pleasant to deal with. Always ready to listen and help the visit to the service department go smooth and short as possible.

Steven and the service team are amazing! Always friendly... - Kado

Steven and the service team are amazing! Always friendly and went above and beyond to get my Mas started and to the dealership for service.

Their customer service is really bad. I was told that... - veronruth

Their customer service is really bad. I was told that parts will come in within a week and then a week became weekssss and NO ONE CALL to let us know. We have to call back to find out. When we called, they can't find my order and told me to bring my car back so that they can check on the parts numbers, which they should given that i was there the last time and they looked at my car. Upon my request, they checked again and then FOUND my records and told me that part would take a few MORE WEEKS!!!!!