11 Hawaii Ford Service Centers

Satisfied with service. - Ro

Satisfied with service. Car update was not completed as scheduled so arrangements were made for alternative vehicle until repairs were completed after the weekend. Having an EV and being provided a gasoline based alternative doubled my energy bill for the affected period. The only complaint I have. However, everything went well and I am satisfied with the results.

Will was very helpful getting my tailgate bumper - Scott C

Will was very helpful getting my tailgate bumper installed in about 30 minutes under warranty. Thanks Will.

If I could give 100 stars I would. - Nisha

If I could give 100 stars I would. Shanisha is a great service advisor. Her customer service is always outstanding. Thank you Shanisha for always taking care of my truck.

Took it in for one problem, got it back with more problems. - Lena

Very poor Customer Service, Repair Department. #1 Girls in the Service office couldn't be bothered, like I was taking them away from their busy time talking story, that was the 1st time. #2 Had to do my own customer service follow up if parts were in yet for the repair, when they clearly said, "we'll call you"; but didn't mean it obviously as they did not. #3 Had appt, and like deer in headlights "what?; why you here?" bad experience, bummer I'm forced to deal with them because of factory warranty's.

Great service after 13 years since last new car! - 12345

It's been 13 years since I bought a new car. I don't remember getting this great treatment or great deal. My salesman, Iven, was very experienced and a good salesman. He answered all of our questions and didn't rush us. He made sure we got what we wanted. We got some great military specials too. I would highly recommend this dealership.

Painlessl experience - Duds319

From beginning to end, I’ll always be back to have my truck service done at this dealership. Kraig Westberg has always made me feel like my truck’s welfare was his top concern.