48 Georgia Volkswagen Service Centers

Overall experience was great, received updates as needed - aprillockwood96

Overall experience was great, received updates as needed and answered all my questions. Excellent service!

I was very pleased with my service rep Marquis. - shawnaamberbaggett

I was very pleased with my service rep Marquis. He was great. He stayed on top of letting me know when my car would be ready and when he found out it wouldn’t be ready the same day he quickly got us a rental car. And then let us know as soon as it was done the next day.

I arrived on time and they checked the car right away it - margiejeffer16

I arrived on time and they checked the car right away it wasn't a long time will come back again and tell my family and friends

They let you know right away if you have any questions - smallallen67

They let you know right away if you have any questions that's very important

Great team of leaders who are great communicators and - Sarah

Great team of leaders who are great communicators and very knowledgeable and helpful. I had honor of working with Chris and his work and communication skills are exceptional.

First time ever at Volkswagen showroom and found amazing - tufailahmad

First time ever at Volkswagen showroom and found amazing service by Mr. Asmir. Planing to get next car from the same dealer Tufail Ahmad

Excellent service. - Sharay

Excellent service. 10 /10 highly recommend. The technician that I had explained everything to me about what he was doing to my vehicle.

I was very pleased with their customer service. - Gualmaria

I was very pleased with their customer service. Everyone was very friendly. Aisha kept me informed about the process. She called me at least once a week. She was very nice and knowledgeable, answering all my questions.

Perfect experience from begining to end. - Randall

Perfect experience from begining to end. Great people, great service, and pleasantly surprised by the total price.

Splendid! - Neri Antoine

Splendid! This is my second Audi, and like my first it’s a performance vehicle. They deliver the level of service one expects and then some. I recently read a review which mentioned that they overcharged. I tell you what, you get what you pay for and do your research beforehand…IJS

My first experience with Heritage Volkswagon was... - Ralphcvideos

My first experience with Heritage Volkswagon was excellent. A very clean facility with a very friendly staff. My Service Advisor Julius Sekle was top notch. I would highly recommend the dealership to friends and family.

Very knowledgeable about VW cars. - Charles A Militana

Very knowledgeable about VW cars. Overall great service advice. Keeps my car in top shape.

Paul Moore is the best person and service guy you will - cfbar24

Paul Moore is the best person and service guy you will ever know and need! He is all about customer needs and what your cars needs! He won’t try to over sell you on things you don’t need! You won’t catch me at any other service desk than Paul Moore’s.

Great experience! Kelvin was kind and personable. He... - geneva518

Great experience! Kelvin was kind and personable. He sold me only the services i needed for my car. The service department was timely, and my car was clean and smelling great when I picked it up.

I took our car in for a recall repair. - leepepple

I took our car in for a recall repair. They were quick and never called me with anything else to be repaired to get paid like we experienced with other make dealerships.

My Service Advisor Chris Martin was outstanding! - mhintonsaeed1

My Service Advisor Chris Martin was outstanding! Chris worked with me to ensure I fully understood all the major issues with my 2013 CC. He and his team did a full inspection of my car and did not make me feel pressured at any step of the service. Chris knew my car held sentimental value and treated the entire transaction with me with a respect and sincere care. He even found discounts for some parts of the service. I am now a loyal patron and will take my baby back to Stone Mountain VW for the life of my car… she now runs like new🙏💛. Thanks, Chris and your Service team for a job well

Purchase - Buster

My relatives and friends have bought from Ester and Claude and we have never been disappointed , We always go to them first for our car needs. HDoster

Poor service, poor location, no pride... - John Galt

Bought a car here at a better price than dealer in Warner Robins, but have repeatedly gotten poor service. Took car in for 30-day check, employees standing around smoking or on computer playing, only one service writer, work got done, but detailer did poor job; in fact top of car and hood had circular scratches like the rag had been dropped on the ground. On another occasion had work done on car, but found it was not done when I got home as I had marked consumable parts that should have been replaced. Recently my salesman called me, said he'd quit and was working somewhere else, so I rode past VW dealership - like a graveyard. I realize brand is having some problems (diesel), but there were hardly any cars, only one salesman, employees standing around smoking - just no pride. Sorry to say a reputable dealer like Jackson bought his brand at a bad time and has been stuck with a poor staff culture. I think it would be best it dealer merged over on Subaru or Mercedes lot and that facility and staff were utilized to sell VWs and fire everyone over at Eisenhower location.

0 * Service - Edwards from Snellville

This has been one the worse businesses that I've been involved with in in a very long time. I was recommended to come the the Classic Collision by Hennessy Atlanta Lexus and I will never return ever again. It is enough that my car was hit by a Uber driver but when my arrived on 11-20-17 it has been a nightmare. They lie to you from the receptionist to the General Manager to the collision repairer. I am in my late 40's and I was treated like I was getting my Tonka toy truck repaired. I had to call every day for 29 days straight, I had to go up there on my lunch breaks to make sure that my car was being repaired. This "Certified" Lexus repairer told me that my car was going to be repaired four times and all the times he promised me none of them turned out to be true. On the days that I would call I knew they had caller ID they wouldn't even pick up the phone they would not even say hello just put my incoming all into a voicemail. I love my Lexus dealer and trust they would not steer me wrong and after I picked up my car I had to take it to Lexus because the Airbag light kept coming on and off and then when I turned my air on it sounded like a train coming from my vents and my car only have 50K miles on it and I keep up on all the maintenance. I took it back to Lexus and they had to repair my car and I have no idea where or who paid the bill but I am very thankful for them repairing what Classic Collision didn't take care of. But I didn't read the reviews on this company until I took my car to Classic Collision if I would have read the awful reviews from other Lexus owners I wouldn't have taken my car to them in the first place. Please stay away from this unprofessional and very inconsiderate auto collision place.

Details - Yviecepope10

Everything looks good and they worked very hard, I approved their service and work, job well done!!! Thank you so much!!! We are very pleased and happy for your service!!!

On a long road trip . - Gibsondm

On a long road trip . Hit a blown tire which half detached our air dam. Dealer got us in quickly, zip tied the dragging piece up and sent us on our way with no charge and well wishes. They far exceeded our expectations