142 Florida Cadillac Service Centers

They did a great job communicating as well as a superb - Steve Marcus

They did a great job communicating as well as a superb job with my BMW

I had my Esclade in for an oil change, service was - B Fletcher

I had my Esclade in for an oil change, service was excellent. Scott is a great Service Manager.

Professional, fast and friendly! - Dandwalt01

Professional, fast and friendly! As soon as you walk in the door you’ll be greeted Then walked through the process to get your vehicle taken care of!

The Service I received was in my book number one! - csmall8055@yahoo.com

The Service I received was in my book number one! I am Completely satisfied the the service.

Jim Reardon and the Service Department did another great - jrf69

Jim Reardon and the Service Department did another great job solving and fixing the issues with my Escalade. Thank you, Jim.

Great dealer ship will not go to any other place to buy - Ramik1982

Great dealer ship will not go to any other place to buy or repair my vehicle

Brandy was my service rep, as usual she did a excellent - bkappler4103

Brandy was my service rep, as usual she did a excellent job. She always goes the extra step to make my appointment enjoyable.

Very clean. - jeacir88

Very clean. Service was 5 star. Everything was explained to me. Have been a customer for a long time.

I have nothing but high praise for Crown Collision and - Lanahan327

I have nothing but high praise for Crown Collision and David Thach. I was completely satisfied with repair and appreciated the frequent communications with David. The so called culture is very friendly and professional.

Great Experience! - budselect

Great Experience! Estimate was very fair! Charles said we did not need to have additional paint work done. Clear coat was not damaged. Trim Ordered and Repair completed in the same day that we dropped it off. Nice to have a body shop that we can trust!! Thank You!!

The service was perfect, thanks to Christy and brian , - Ghita

The service was perfect, thanks to Christy and brian , they were amazing , i appreciate the effort ,the service and the help

Jason Marshall kept me informed through the entire - tinatl9000

Jason Marshall kept me informed through the entire process. He was great!!! The work done on v My Ford Edge was excellent & my Edge looked brand new when I got it back. Will always ( husband and myself) use Autonation in the future.

Professional and friendly service by the rep. - Stamayo719

Professional and friendly service by the rep. Felt comfortable and treated with respect and fast service.

We’ve taken our vehicle here twice for repairs. - Steve

We’ve taken our vehicle here twice for repairs. Both times service, communication and the repair was excellent. Highly recommend!

Perfect experience from beginning to end. - Jhamiltonattorney

Perfect experience from beginning to end. Everyone we worked with was great. I would definitely use them again.

It was easy to make the appoinment. - Jrod

It was easy to make the appoinment. Hipolito was great. The bodyshop did a great job. Topnotch painter

I receive terrific service from your Service Department - mikeschafenacker

I receive terrific service from your Service Department each and every time. Bryan Skipper is my Service Rep. and he is timely and accurate in all aspects of service delivery. He meets and exceeds my expectations each opportunity for providing service to my vehicles over the years ! I rely on what he tells me regarding the service issue and the time frame for resolution. I rate the service I receive 5 Star !

IT WAS FINE, HOWEVER THEY DIDN'T LOOK AT MY CAR - baker2b

IT WAS FINE, HOWEVER THEY DIDN'T LOOK AT MY CAR THOROUGHLY WHEN I FIRST BROUGHT IT IN. AFTER THEY ORDERED THE HYDRAULIC LIFTS FOR THE BACK DOOR & I BROUGHT IT BACK, IS WHEN THEY ULTIMATELY NOTICED THAT MY CAR HAD BEEN HIT IN THE REAR DOOR & I DIDN'T EVEN KNOW IT. I ASSUMED WHEN I COULDN'T GET THE REAR DOOR TO GO UP OR DOWN, THAT THE STRUTS WERE WORN OUT. BUT THEY SHOULD'VE CHECKED THAT OUT! NOT JUST ASSUME THAT WHAT I THOUGHT WAS WHAT THE PROBLEM WAS! IT TOLD ME, THEY HADN'T EVEN CHECKED IT OUT! IN THE END, I HAD YOUR BODY SHOP DO ALL THE BODY WORK REPAIRS & I AM HAPPY WITH HOW IT WAS REPAIRED.

Edward Lee was my service advisor at Devoe Cadillac, - klumpdean

Edward Lee was my service advisor at Devoe Cadillac, Naples, Florida. He expedited the installation of a new battery. Thanks so much to Mr Lee and the service team so that I could make my meeting.

I was told online 800 down I get there about a hour in it - Sumeryoungs0

I was told online 800 down I get there about a hour in it changes to 1400 down then 2 hrs in they take my check stubs from me to make copies and when the salesman returns he tells me the owner said I can put 2000 down so if I want the car I need to come up with more money...by now I have already paid for the insurance and the tax tag and title and just about to pay the down payment...the worst thing of all I paid uber 70 dollars to get there and I had to pay another 124 to get home after being there for 4 hours and not getting a car. I am so disappointed and now I have to wait another 2 weeks to try some where else cause of all the money spent on uber's.

Will never go back. - wmattk

Will never go back. I took my truck in for a simple oil change, and tire rotation. I knew that is was going to be bad when I had to argue with the service writer. He argued that my engine took 8 quarts of oil, then I told him to only put 6 qts in it. He continued to argue about it. Obviously he has no idea, what he’s doing. Then he comes to me and tells me that 2 wheel studs broke off, it will cost $200 more, and it will be done in an hour. I told him NO, I will fix it, just give me the lug nuts( special for the rims), and I would drill out the broken stud out of the nut. He hands them to me, there is nothing in them, and no rust at all. What happened is they put the nuts back on with an impact wrench. It states “do not use an impact wrench on these rims”. And he had xxxxx enough to tell me that they didn’t use an impact on them. I watched them through the window. Since the Alan Jay Dealerships have been sold. The new owners have let them all go to xxxx. Former mechanics, have said it’s horrible there. LIKE I SAID, I WONT BE BACK, IM EVEN THINKING ABOUT TRADING THIS IN, and BUYING A DIFFERENT BRAND. DO NOT GO TO THE ALAN JAY SERVICE DEPARTMENTS.

I had a very pleasant experience with rechard Forde . - Mel

I had a very pleasant experience with rechard Forde . Very professional with explaining the repair process.vehicle came out looking amazing!