would have given it a 5 rating but... - John S. and Family
...you would have thought I was an employee. I have so-so credit (unavoidable bankruptcy now discharged... ugg) and really needed someone to give me a break buying a car for my 16 year old daughter. I really didn't expect much because typically when they hear "bad credit" they won't give you the time of day. NOT SO at Coastal! #`1 great experience, my salesman, ROBERT, was more than eager to listen and found, with the help of the sales manager whose name escapes me, (sorry, even though you were awesome...) got me not only approved but, got me the car I wanted at the payment I need to have with the down payment I could comfotably put down. Easy Stuff no problems! #2 great experience, the finance manager BRAD. He had My back. Period. Came in the next day to finalize my down payment and he says "good news, I got you a lower % rate and your payment dropped by $25 a month". That's not good news, thats GREAT news! I have bought many cars prior to this (I'm 56 years old) from various dealerships and have NEVER found an overall buying experience to beat the one I had at COASTAL (even when I had great credit). I needed a break, I GOT ONE! I NEVER write in about stuff like this but I feel that strongly about how this went! This felt more like a family group than a factory assembly line dealership. Cheers to you guys and I would not for a second hesitate to recommend Coastal to anybody. I'll be a repeat customer when I can buy something new. Book it!
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