Where do I start about my absolutely amazing experience! - Black24Mazda
Where do I start about my absolutely amazing experience!!! (Between 11/09/24-11/13/24) I inquired about a particular vehicle I saw listed on the website. I then began emailing back and forth with Jasmine Woodward regarding the vehicle in question. She answered any questions I had and helped me as best as she could. After continuing to speak with her, I began talking with Shayne Norton through text message about another possible vehicle option. The vehicle I was interested in was being used as a courtesy service loaner, as was another vehicle I brought up (which was a bummer). Eventually, I began speaking with Kameron who sent me two different buyer’s orders for a brand new 24 Mazda 3 with the Preferred Package. One was using the special interest rate, the other was with a discount and rebate. After reviewing both options, I figured that vehicle regardless would’ve been out of my budget. I saw there was a Mazda 3 with the Sport Package and we decided to try that one. During the process of getting things going on that one, someone who came into the dealership was interested in the same vehicle, and eventually purchased it. So it was basically back to the drawing board with the Preferred Model. Jasmine emailed me an updated buyer’s order on it as I decided to go with the rebate and discount offered. After going through the credit app process, I was called on the 13th and was told that I was approved for the Mazda 3 Preferred package. (I was speechless). I was asked by Kameron when I could come in and fill out the paperwork and pick up my new car. Upon arrival, I let Kameron and Jasmine both know I was there, (Kameron had come in on his day off to finalize this deal). Once we started the paperwork, I was informed of one of two hiccups. The first was Kameron informed me somebody thought I was putting money down which increased the agreed payment by $8 and change. The second was that my zip code was incorrect, which I caught and was immediately corrected in the computer. Kameron stayed and helped me get everything set up on the car, all the while answering any questions I had regarding different features and going over them with me. The gentleman in Finance was very friendly, and easy to talk to not pushing anything on me, just mentioning that he had to go over the usual things with me. Overall I’m so very happy, and am enjoying my new car. Yes, this is the first Mazda I’ve ever owned. I should’ve bought this car in the first place instead of the car I traded in. THANK YOU KAMERON, JASMINE WOODWARD, SHAYNE NORTON, and the FINANCE GENTLEMAN for helping make this happen.
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