61 Florida Kia Dealers

Dear Airport Kia of Naples Team, I hope this message - life2lawn

Dear Airport Kia of Naples Team, I hope this message finds you well. I am writing to express my sincere appreciation for the outstanding customer service I have consistently experienced at your dealership. Since 2020, I have been purchasing Kia vehicles, and what keeps me coming back to Airport Kia of Naples is the exemplary service provided by your team. In particular, I want to commend Mike Dent, the General Manager, whose leadership and commitment to customer satisfaction are truly commendable. Additionally, Andres Cuesta, the product specialist, deserves special recognition. His extensive knowledge and expertise with Kia products were instrumental in addressing all of my questions and concerns before purchasing my new 2027 Kia Telluride SX. Andres provided a thorough and informative walkthrough of the redesigned Telluride, highlighting all its features in a way that made me feel confident and excited about my purchase. The professionalism, patience, and genuine care exhibited by the entire staff created an environment that is welcoming, pressure-free, and family-oriented. Furthermore, the dealership itself is always impeccably clean and organized, contributing to a comfortable and enjoyable experience every time I visit. This combination of excellent management, knowledgeable sales staff, and a well-maintained facility has earned my trust and loyalty. I am thrilled with my new Telluride and look forward to continuing my relationship with Airport Kia of Naples in the future. Thank you once again to everyone at Airport Kia and the entire staff for making every visit a positive experience. Warm regards, Javier Lopez

Ryan has always made me compforted when he has my car in - Bobbrownjr1951

Ryan has always made me compforted when he has my car in his hands. Very friendly

Wednesday was great very helpful from the beginning to - Osiris_2001us

Wednesday was great very helpful from the beginning to the end came a long way made it easy

Very quick and efficient service was done. - soubi001

Very quick and efficient service was done. service team was very professional they did a great job

I have bought 2 vehicles from Tim/Chris and I'll probably - Jeremy.Swank

I have bought 2 vehicles from Tim/Chris and I'll probably go back when I need another.

The people we dealt with were so kind and helpful! - laceyhjoseph

The people we dealt with were so kind and helpful! They went above and beyond for us.

The experience was great. - Jolin0922

The experience was great. Was able to get into the car I wanted for the price I wanted. Mitch and Carlos were both extremely professional and made the car buying experience painless. Couldn’t be happier.

Everyone there was very kind and respectful and I had an - Bhris_sims305

Everyone there was very kind and respectful and I had an amazing experience. Alex Baumwell helped me find my car I’ve always wanted and made the whole experience wonderful. I highly recommend this dealership, they have never let me down.

Pressure to buy, wound up overpaying for used Kia. - amfw

Pressure to buy, wound up overpaying for used Kia. ‘Apologies for confusion’ received but still left with a car that’s not worth the cost. Customer since 2013. No longer.

While vacationing I had an unavoidable issue with a tire. - Mrsmissy79

While vacationing I had an unavoidable issue with a tire. Stopped in and they fit me right in and had us back on the road in no time.

Will G and Landen were both amazing! - nick.r

Will G and Landen were both amazing! They were not pushy at all, and really wanted us to leave with a vehicle that worked in our price range. Very good business and I even referred my sister to this dealer and she left with a cat too!

I wanted to thank Rickie Stinson for being outstanding - s09recyclemom

I wanted to thank Rickie Stinson for being outstanding salesman. He made me feel comfortable in buying a car I wasn't sure if I was going to get it. He answers all the questions and he was not pushy. He gave me time that I needed before signing the paperwork. For female going in on her own and being older this was blessing. Also, I like to thank the gentleman the loan officer for explaining to me the different type of warrant to me and making my experience positive one. Unfortunately, I just heard today that this car dealership was bought out, and new owner brought in their own people. I wish all the salesman from Jackson Kia the best.

Heather and David was top nothing and stellar. - Pineappletree6960

Heather and David was top nothing and stellar. Very customer forced and patient answered all questions with no pressure couldn't have asked for a better experience. Sincerely Johnny PEACOCK

Está fue la primera vez que me sentí realmente bien - atirado2014

Está fue la primera vez que me sentí realmente bien atendido, hasta ahora había tenido problemas con las personas que me habían atendido.

I’m very satisfied whit Kia services, they are attentive - yomairaca

I’m very satisfied whit Kia services, they are attentive and very efficient and have an excellent customer service.

This is my second round with a Kia car: 2026 Sportage. - Victavia blandin

This is my second round with a Kia car: 2026 Sportage. Jimmy, my sales rep was absolutely amazing and Gary was able to fulfill all my needs. Everyone was fantastic, cooperative and kind. I highly recommend purchasing a car through Kia because the experience is always so thorough and smooth. I was not pressured into getting anything but only guided in a way to fulfill my request for what I wanted in a vehicle and I appreciate that the most. What a great staff they have!

Great salesman, service department and amazing finance - nmprowett

Great salesman, service department and amazing finance guy. Turned a bad to good review this time.

Bait and switch internet pricing. - yc

Bait and switch internet pricing. Sleezebags that don't honor their own internet deals. A, waste of time and gas.

Worked with Karl in the finance department he was - Rhomovich

Worked with Karl in the finance department he was awesome, thank you Karl for everything.

Took our new Kia Sorrento back for its first initial - andy k

Took our new Kia Sorrento back for its first initial service. Made a 7 AM appointment. Oil and tires done back on the road by 745. Spectacular service. My surface advisor Marshall was spectacular. He let me know exactly what was happening and where my car was in the process. I also received a video from the service department, showing me what they were doing. That is a first. Great job, Claremont Kia.

SERVICE DEPARTMENT EXPERIENCE I purchased my Kia many - tphinazee86

SERVICE DEPARTMENT EXPERIENCE I purchased my Kia many years ago through Roundtree Moore Kia in Lake City, and I have used their services for several years. Over this time, I have seen some people come and go, but their current employees are quite impressive. For example, the new Kia that I purchased at Roundtree Moore in 2019 has nearly 100,000 miles, which means my factory warranty will soon expire. I was concerned and unsure of what I should have done and or inspected before the end of my warranty. Alternatively, how could this change the future service of my vehicle? And of course, the question we all want to know: how much will this cost me? Filled with unanswered questions, I called the store and spoke to an Advisor named Megan. She was amazing! She was the most helpful person that I have dealt with, not just at Kia, but surpassing all of my recent customer service experiences. What was impressive was that Megan asked me what I needed and actually took the time to listen. She then made recommendations on the services that were offered and showed me how they differed. Megan made sure to explain how each service addressed my concerns. She then created what seemed to be a personalized service plan. I was highly impressed with her knowledge and attention to detail. Lastly, she was so humble when I mentioned her great service that she was sure to give credit to Jeffery and all of the service technicians who make Rountree Moore Kia great. Thank you, Rountree Moore Kia, Megan, and Jeffery. Your service was outstanding today, and I remain your loyal customer.

I brought my Kia optimal in with a faulty abs module that - willie0912

I brought my Kia optimal in with a faulty abs module that in my opinion should and about 5 mechanics opinion should have been replaced free of charge under a Kia corporation recall. Since the car was just out of warranty the dealership said they could not do anything about it. I filed a complaint with Kia corporation and got no place with it. After contacting Dyer Kia and explaining the situation to Dave Vocci the service manager he manager to get me a 50% refund on the repair. It was a lot of aggravation but at least Dave worked with me. Thanks Dave

That Allen & J Kia are the worst of the worst we had paid - DS

That Allen & J Kia are the worst of the worst we had paid to have work done on our car and they said it was finished and we left there only to find out they did absolutely nothing! They didn't do a thing they are so full of EVIL, DISHONESTY and DECEPTION don't trust them!!! The service manager there is useless comes out to me with an attitude even through it knew what it didn't do he is no good! You need to think twice about coming here to this place!

Just want the sale. - Shunt629

Have been doing business with this dealership for over 6 years now and never had a complaint until this last year. Traded in two cars and was told I wouldn't have to make any payments or pay any fees after trading in and leaving with two new cars, BOTH WITH HIGHER MONTHLY PAYMENTS. And two months later got hit with notices about "late payments" on the car I traded in, and "damage fees" on the second car I traded, which had no apparent damage when I traded it. It has been over 6months now and I am still dealing with both of these cars and stuck having to pay "late payment fees" AFTER I NO LINGER OWNED IT, Because they didn't pay the auto loan company the full payoff. After my new contract is up, I will be taking my money elsewhere.

I worked with all the guys at this dealership in one way... - kat2665

I worked with all the guys at this dealership in one way of another. They were all very courteous and extremely helpful. I knew what I wanted and how much I was comfortable paying and they were able to work it out for me very quickly. Not having to sit for hours of negotiations like I have in other places in the past was such a blessing. I would definitely go back to this dealership again.

Salesman does not do what he says - Disappointed customer

Crowne Kia- My salesman Bill told me to bring my car back in for servicing and he would detail & fill it up with gas because it wasn't done when I purchased the vehicle. I called him twice to remind him of my service appointment that he promised me he would give me a loaner for. On the day of my appointment when I called him to let him know that I was here, he acted like he had never spoken to me before. I guess after he sold me the car, he didn't care anymore. I didn't ask for him to do this but he offered it when I purchased the vehicle. Very disappointing when people tell you but don't follow through.

My car under warranty had ac problems.I was suspicious it... - FASV

My car under warranty had ac problems.I was suspicious it had a freon leak. they "tested" the system and found no leaks and refill it with freon. A few months later had same problem . They refill the system again.Now my car is out of warranty and another shop told me the evaporator is being leaking freon for a while.Also previously had alternator problems. My car had to be towed twice to the shop and only the alternator was replaced the second time. My original battery had to be replaced and I was given another after paying a pro-rating fee. The second battery lasted less than a year. I am sure I was given a used one. The shop staff is more concentrated in listening to the radio and horseplaying on the job than doing their work.One of the shop employees said to me they don't have all the necessary tools to do the job the right way.I had my timing belt replaced at another KIA dealer for $ 399.00. They wanted $ 599.00 !!. I believe Maybe Kia has the policy of avoiding repairs or the dealer is very unproffesional.Don't recommend this place to anyone. I believe Kia make good vehicles; but this place sucks !!!